RoomRaccoon Hotel Tech

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RoomRaccoon Hotel Tech

All-in-one hotel management software for independent hoteliers.

21/09/2026

Every hotel has jobs that only exist because two systems don't talk to each other. Logging in somewhere else to answer a guest who booked through a channel. Chasing a deposit by hand because nothing collected it for you. Selling an upgrade at the desk that should have sold itself at the booking.

Release 26.5 takes a few of those jobs off the list.

Here's what moved, and where it moved to.

Full release notes: https://roomraccoon.com/release-26-5-whats-new-in-roomraccoon/

04/09/2026

Hotel chains have finance teams to reconcile payments, IT teams to manage user access, and revenue managers to price the rooms.

Independent hotels have you.

Our latest piece looks at how RoomRaccoon is building the kind of self-service tools that give owner-operators the same operational maturity the chains take for granted.

Read the full blog here: https://roomraccoon.com/blog/self-service-hotel-pms-independent-hotels/

02/09/2026

A Friday afternoon well spent. 🦝🪙🥂

Recently, our Raccoons came together for our bi-annual Raccoins Ceremony.

Twice a year, Raccoins give our team a share in the success they help create. It’s a chance to recognise the people behind RoomRaccoon and celebrate everything we’re building together. 💚

Of course, no celebration is complete without a few bubbles and plenty of happy Raccoons.

Congratulations to everyone who received Raccoins this round. Here’s to many more reasons to celebrate together! 🦝🥂

31/08/2026

A few more features quietly making Release 26.4 more useful.

The most valuable work often happens in the parts of the product your team touches every day: proposals, checkouts, calendars, settings, and access controls.

This round of updates is about fewer support tickets, cleaner handovers, sharper reporting, and less time spent wondering where the answer lives.

Small fixes? Not really. More like the product removing another layer of admin you didn't ask to keep.

Read full release notes here: https://roomraccoon.com/release-26-4/

25/08/2026

We have a new Raccoon of the Quarter! 🏆🦝

A huge congratulations to Raquel, our Customer Support Consultant, for taking home the title this quarter. 🎉

Every quarter, we recognise one Raccoon for the impact they’ve made and the way they show up for our customers and team.

This time, it’s Raquel’s turn to take the spotlight. 💚

Thank you for everything you bring to RoomRaccoon, Raquel. Enjoy the win, you earned it! 🏆🥂

20/08/2026

Your competitors aren’t guessing their rates. You shouldn’t either.

Pricing on instinct can work. Right up until demand shifts, a competitor drops their rate, or your best rooms sell too cheaply on a high-demand night.

RaccoonRev lets you see what nearby hotels are charging, spot where you’re under or overpriced, and set rates with real market context instead of instinct. And now you can also build your competitive set straight from Booking.com.

Better context and sharper pricing decisions. The kind that can show up where it matters: your monthly revenue.

19/08/2026

August is Women’s Month in South Africa. 💚

To celebrate, we’re shining a light on some of the incredible South African women at RoomRaccoon from Cape Town 🇿🇦 and Breda 🇳🇱.

We asked them one simple question:
“What advice would you give your younger self?”

The answers are honest, empowering and a wonderful reminder of the experience, perspective and energy these women bring to our team every day. ✨

Here’s to the women who inspire us, challenge us, support us and help shape RoomRaccoon.

Happy Women’s Month to the incredible women in our team and around the world. 💚

14/08/2026

Every payment answer, right at your fingertips.

See what happened, when it happened, and what to do next. RaccoonPay is designed to make daily payment work faster to scan, easier to filter, and simpler to act on. Every improvement in this release came from watching how hoteliers actually use the product.

✔️ Cleaner navigation across the dashboard.
✔️ Smarter search and filtering.
✔️ Clearer drill-downs into every transaction.
✔️ Fewer clicks between a question and an answer.

RaccoonPay, made to feel effortless.

12/08/2026

Strong women. Strong smoothies. Questionable flexibility. 😉💪🥤

Women’s Day looked a little different in our Cape Town office this year.

We swapped our desks for exercise mats, shared smoothies and left handwritten notes for the women who make an impact on us every day.

Some notes were heartfelt. Some muscles were discovered for the first time. And yes, the men joined in too. 😅

Most importantly, we took some time out of a busy scale-up day to celebrate the incredible women we’re lucky to work alongside every day.

Happy Women’s Month to all our incredible Raccoons. 💛🦝

06/08/2026

Revenue leaks for independent hotels don't look like a burst pipe.

They look like a slow drip. A few drops at a time. Easy to ignore. Easy to live with. Until months later, you realise how much has slipped away.

Those leaks show up as abandoned bookings. Missed upsells. Payment friction. Empty rooms. Guests who never return.

We broke down the five biggest places independent hotels lose revenue, one card at a time.

Which leak is costing your hotel the most?

Read the full blog:
https://roomraccoon.com/blog/hotel-revenue-leaks/

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