Qtelecom - Business Phone Solutions Durban

26/06/2024

Did you know you could save money each year by proactively outsourcing your IT to a managed services provider? A big reason for that is because, if something breaks down, you’re not paying an hourly rate to have it fixed-often at the most unexpected, inconvenient times. Instead, everything is covered under monthly billing tailored to your business-so you benefit from more predictable IT spending and more accurate budgeting.

08/12/2023

TechTarget is a trusted name in the tech industry. Take a look at how they describe VoIP technology. Then, give our team a call. We can help you implement VoIP communications technologies to benefit your workflow and workforce.

Explore the technologies that support VoIP services, and the pros and cons of deploying VoIP.

08/12/2023

Delegation isn't just in-house anymore. You can outsource your IT work to a trusted IT partner. That's good delegation. Read the HBR article, then give our team a call. We can help you streamline and secure your IT.https://qinfotech.co.za/contact/

08/12/2023

A cybersecurity assessment is a full scan of your IT environment to determine your current security posture. Find out more HERE.

14/07/2022

Tired of bad service on your business PBX.

24/05/2022

EC-Tech Backup Power & Solar Solutions We offer a wide range of industry-leading renewable energy products sourced from around the world, specifically catering to South African conditions and environments. REQUEST A QUOTE HOME SOLUTIONS Suitable for: PCs | Wifi/Fibre Routers | Printers | Lighting |....

23/05/2022

Join the Qtelecom family and experience world calls service and support.
Contact Qtelecom today
Call 087 943 7195 or email [email protected]

07/02/2022

Create hunt lists that span branches or even cities.

Our hunt lists can scan your entire network, across branches and even cities, to find available agents to answer an incoming call. Both landlines and cell phones can be added to hunt lists, so you can take your office with you, wherever you go.

Call 087 943 7195 or email [email protected]

04/02/2022

Our easy-to-read dashboard page gives you a big-picture summary of your account at a glance. See your call volumes per day, review costs and credit status, and even get a breakdown of numbers dialed by area code.

Call 087 943 7195 or email [email protected]

02/02/2022

Create your own voice recordings using your handset, or add pre-recorded music or audio files from your computer. It will be stored in your Euphoria Media Library to be used in your digital receptionist’s menus, music on hold, and customer announcements.

Call 087 943 7195 or email [email protected]

31/01/2022

With Qtelecom’s call queue analytics, you can see all the performance details of your queues, including wait times, response times, queue lengths and peak activity periods. Updated in real-time, this can be invaluable in terms of optimising operations and heading off problems before they reach critical points.

Call 087 943 7195 or email [email protected]

28/01/2022

Incoming call logs show the caller ID of the person who has phoned you, as well as which of your numbers they chose to dial. This not only shows your most popular point of contact, but can also highlight problem clients who might need extra attention.

Call 087 943 7195 or email [email protected]