14/10/2026
The best AI doesn't replace people; it helps them do their best work. BCX embedded AI into everyday service operations for a client, reducing routine work, improving visibility, and giving teams more time to focus on the customers who need them most.
Explore the Bafo and Qonda story:https://www.bcx.co.za/wp-content/uploads/2026/10/bcx-ai-case-study-major-enterprise.pdf