13/08/2026
Three cities. One important conversation about the future of retail.
Yesterday, we wrapped up the final leg of the Vexall Retail Technology Breakfast & Networking series in KZN—and what a great way to finish.
From Johannesburg to Cape Town and finally Durban, one message has remained clear: retail transformation is not about technology for technology’s sake. It is about removing friction, connecting the customer journey and helping retailers create better experiences—both digitally and inside the store.
It was great to once again have an open conversation around the future of shopping, including AI, digital identity, connected retail, payments and how technology can support people rather than replace the human element.
A big thank you to everyone who joined us in KZN, our customers and technology partners, Retail Directions, HP Store South Africa, One Digital Media, Metacom, Ecentric Payment Systems, and the entire Vexall team who made all three events possible.
The events may be finished, but the conversations—and the work—are only getting started.
