05/08/2021
Sales Administration positions required by IT Company based in Cape Town. To serve as one of the primary points of contact for customers with queries about products, orders, deliveries, installation, functionality, and benefits. Minimum of 2 years’ experience working as a Sales and Administrator in a technology-driven or technical environment. Excellent at building and maintaining relationships with potential customers, suppliers, and internal stakeholders
Key Responsibilities:
• Receive requests for quotations and effectively source competitive pricing from approved suppliers
• Generate quotations to clients with context that is comprehensive to users
• Generate and distribute custom-created proposals
• Process orders accurately over email and ensure regular telephonic follow ups until order is completed
• Maintain regular contact with clients to share status updates on orders/quotations
• Liaise with the technical and logistics departments to ensure timely deliveries of orders and onboarding of products where necessary
• Maintain and update sales and customer records
• Create and share monthly sales reports
• Monitor the assigned ticketing queue and provide real time responses
• Adhere to accounting policies and customer payment terms
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and services relevant to the industry
Essential Competencies:
• A minimum of 2 years’ experience working as a Sales Account Manager or Sales Support Agent in a technology driven or technical environment
• Microsoft Office
• Excellent verbal and written communication skills
• Excellent at building and maintaining relationships with potential customers, suppliers, and internal stakeholders
• Proven track record of achieving sales targets
• Experience working in an agile and collaborative team
• Wiliness to learn technologies offered by the company
Advantageous Skills:
• Experience navigating a ticketing system
• Understanding and experience with CRM software
• Sales training or certification
• Experience with Microsoft cloud services and similar products
• Sales experience with hardware, software and licensing products
• Service and product sales experience
The company offers very competitive salaries.
Only apply if you have the relevant experience!
If you have what is required, then please apply with your comprehensive CV and a skills matrix