AI Customer Service by Tidio

AI Customer Service by Tidio We’re an official Tidio partner, helping businesses deploy AI chatbots that turn website visitors into customers.

We build smart flows, connect all your channels, and provide full training and support.

That’s Tidio
14/11/2025

That’s Tidio

Grow globally with accurate AI support Lyro now answers natively 45+ languages, so nothing gets lost in translation 👉 Pr...
24/10/2025

Grow globally with accurate AI support

Lyro now answers natively 45+ languages, so nothing gets lost in translation
👉 Protect brand trust in every language
👉 Make conversations clear & reliable
👉 Grow globally without adding headcount

Ready to learn more? Watch the product demo: https://lnkd.in/dSpv6PAd

🔐 Choose customer service solution you can truly trust.Tidio is officially SOC 2 compliant. That’s another step in makin...
22/10/2025

🔐 Choose customer service solution you can truly trust.

Tidio is officially SOC 2 compliant. That’s another step in making trustworthy AI and reliable customer support.
👉 Keep your data and processes reliable
👉 Deliver customer service your customers can trust
👉 Scale customer service with confidence and peace of mind

Learn more about compliance at Tidio: https://lnkd.in/d7u5gcue

Shoutout to Drata for making this process so much easier 🤝

The AI agent to resolve more queries easilyLeave 67% of your most repetitive, time-consuming queries across chat, email ...
19/10/2025

The AI agent to resolve more queries easily

Leave 67% of your most repetitive, time-consuming queries across chat, email and social to Lyro AI Agent, the #1 choice for SMBs.

More about Lyro
https://www.tidio.com/ai-agent/

One basic but killer feature is quietly reshaping the future of hotels & hospitality.- AI that speaks   language — Korea...
20/07/2025

One basic but killer feature is quietly reshaping the future of hotels & hospitality.

- AI that speaks language — Korean, Chinese, Japanese, Russian…

- Handles guest chats at once — no waiting.

- Operates #24/7 — no holidays, no night shifts.

- Replies instantly and on point — no fluff, no .

For hotels, this isn’t just .
It’s a new frontline.

16/07/2025

One AI. Many languages. Countless guests. hashtag greets them all- Korean, Chinese, Japanese, Russian, English—instantly.

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Guesstimate: Guest Sources Breakdown (1-4 Star Hotels in Vietnam) --1/ OTA dominance in emerging markets- Vietnam relies...
15/07/2025

Guesstimate: Guest Sources Breakdown (1-4 Star Hotels in Vietnam)
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1/ OTA dominance in emerging markets
- Vietnam relies heavily on OTAs like Agoda, Booking.com, and Traveloka.
- OTAs often contribute 40–60% of bookings for small to mid-tier hotels in Southeast Asia.

2/ Direct booking gaps
- Most 2–3 star hotels in Vietnam lack a strong website or mobile strategy.
- Direct website bookings are often below 15%.
- Local hotels also handle some bookings manually via phone, walk-ins, or Zalo.

3/ Social media behavior
- Facebook and Zalo are widely used in Vietnam, even for business communications.
- Many travelers (especially locals) message hotels directly via these platforms instead of using OTAs.

4/ Google Hotels usage
- Growing in more tech-savvy markets, but still underutilized by 1–3 star hotels.
- Only more established 4-star hotels typically show up well on Google Hotel Ads or Google Maps booking links.

5/ Tour agency bookings
- Still significant, especially for group tourism, local tours, and Chinese/Korean tourists who prefer packages.

6/ Corporate bookings
- Common in big cities like HCMC, Hanoi, and Danang.
- Usually handled via long-term contracts or email, often outside the OTA ecosystem.

7/ Repeat guests
- Very small share of bookings in Vietnam’s fragmented hotel market due to weak CRM and loyalty infrastructure.

14/07/2025

From Question to Reservation: How Tidio AI Agent is driving more bookings to your hotel
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"Winter Escape Deal"Some banner templates for FB post you may like for your hotel__
09/07/2025

"Winter Escape Deal"

Some banner templates for FB post you may like for your hotel

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How our Ai Agent is helping a hotel .. --
07/07/2025

How our Ai Agent is helping a hotel ..

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Address

BisHub Co-Working Space, 299 Tay Son Street , D**g Da Dist
Hanoi
10000

Opening Hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00

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