EvonSys, 4550 New Linden Hill Rd, # 104, Wilmington, DE (2026)

10/22/2026

"What I did almost 40 years ago when I started my career is largely the same as what many banks do today."

While cross-border payments now move in minutes with Swift gpi tracking and rich ISO 20022 data, investigations still take an average of 8 days. Speaking at Sibos 2026, Andy Elliott, Vice President, Product Strategy at EvonSys, addressed why payment exceptions remain stuck in the past.

During the session "From Exception to Opportunity: How Case Management Can Further Accelerate Payments," Andy identified 4 core structural barriers slowing down operations:

Outdated Messaging: Over-reliance on unstandardized MT199 free-text messages and manual emails requiring constant human intervention.

Chain-Based Routing: Investigations sequentially trail the multi-hop payment path, compounding latency at every step.

No Shared Taxonomy: Disparate definitions of status and 'done' across institutions, forcing manual interpretation between banks.

Missing Service Level Agreements: Absence of binding resolution timelines between intermediary banking partners.

Watch the full panel discussion featuring experts from Swift, Absa Group, and HSBC: https://www.evonsys.com/blog/the-case-for-rethinking-payment-investigations

10/21/2026

Financial institutions face growing challenges in payment investigations as transaction volumes increase, data sources multiply, and customer expectations for faster resolutions rise.
Pega Smart Investigate Agentic Automation (SIAA) introduces an orchestrated approach that connects investigation activities across the case lifecycle.
This three-tier case architecture helps financial institutions work toward higher straight-through processing (STP) rates, better visibility across the investigation journey, stronger governance and control, and a more consistent customer experience.
Is your payment investigation architecture ready for what’s next?
Talk to our experts to explore how Pega Smart Investigate Agentic Automation can support your payment investigation modernization journey:https://www.evonsys.com/contact-us

10/20/2026

Dussehra celebrates the victory of good over evil and the strength to stand by what is right.

The story of Ravana reminds us that knowledge and power mean little without the wisdom to use them well.

As technology and AI expand what we can learn, create and accomplish, the right solutions can help us make better decisions, solve meaningful problems and create lasting value.

EvonSys helps organizations put technology to work to solve meaningful challenges and achieve better outcomes.

May this Dussehra inspire us to choose wisely, find the right solutions and move forward with purpose.

Wishing you and your loved ones a happy and prosperous Dussehra.

10/19/2026

Managing complex payment inquiries while keeping pace with global standards shouldn't slow down regional and country banks. As a supporting sponsor of the 2026 Regional Bank Conference, EvonSys is heading to Houston to address these operational hurdles.

Connect with Elliott at the conference to explore practical strategies for upgrading payment architecture without disrupting day-to-day operations.

Learn how by EvonSys resolves payment exceptions and investigations faster, eliminates manual bottlenecks, and automates case management across cross-border and domestic channels.

We look forward to exchanging ideas and building new relationships across the regional banking community.

See you in Houston!

10/17/2026

European banking operations are evolving fast. From agentic AI adoption to real-time payment compliance, modernizing back-office operations requires low-code agility and deep domain expertise.

Join Mullor, Director - Payments Solutions Growth & Delivery, EvonSys, at the 5th Annual Back Office & OPEX in Banking Summit in Prague on October 20 and 21. He will be on the ground connecting with peers to discuss scaling intelligent automation across core banking functions.

Reach out to Pedro during the event to discover how EvonSys helps financial institutions streamline complex payment operations.

10/16/2026

My first job right out of school was working for a bank, processing investigations."

With decades dedicated entirely to Exceptions & Investigations (E&I), Andy Elliott, VP of Product Strategy at EvonSys, brings deep, hands-on domain expertise to payment modernization.

At Sibos 2026, Andy joined panel experts from Swift, Absa Group, and HSBC in the industry session "From Exception to Opportunity: How Case Management Can Further Accelerate Payments.

From frontline operations and specialized consulting to architecting Swift Case-compliant solutions like TracEI, Andy shares why fixing exception handling remains a top priority for modern banking.

Watch Andy's opening session highlights and the complete panel discussion here: https://www.evonsys.com/blog/the-case-for-rethinking-payment-investigations

10/12/2026

The 28th Banking Summit - Innovation & Excellence Awards is just around the corner, and our leaders are ready to join the conversation.

Join MS, CEO & Co-Founder, and Mullor, Director – Payments Solutions Growth & Delivery, at Booth #3 to exchange perspectives on innovation, digital transformation, and the evolving priorities shaping banking and payments. Also, discover how by EvonSys helps banks streamline payment exceptions and investigations, reduce manual effort, and improve operational efficiency as payment ecosystems continue to evolve.

Beyond our booth, the discussion continues on stage at 12:10 PM, where Pedro will join the power panel discussion on "Payments Modernization & Real-Time Rails in Southern Africa." Don't miss this insightful session on navigating the shifting landscape of real-time payments.

We look forward to meaningful conversations, new connections, and sharing perspectives on what’s next for the payments industry.

See you at Booth #3, NH Johannesburg Sandton, South Africa on 14th October.

10/12/2026

Indigenous Peoples’ Day is a day of recognition, reflection, and observance rather than simply a celebration.

It offers an opportunity to acknowledge the rich histories, cultures, contributions, and resilience of Indigenous peoples, while reflecting on the historical experiences that have shaped Indigenous communities and continue to influence our world today.

Let this day be an opportunity to learn from the past, appreciate diverse perspectives, and recognize the importance of preserving cultures, traditions, and communities.

As we reflect on history, may we continue to build a future founded on equity, respect, sustainability, and compassion for all.

10/07/2026

Pega Blueprint's Features flow adds AI-powered suggestions, engagement channels, and case orchestration directly into your application design.

It's live today in Customer Service, Collections, Sales, and a few other high-volume departments. Underwriting, Claims, and most regulated domains don't have it yet.

In his latest blog, Antony Rajkumar Joseph, Senior Business Consultant at EvonSys, tracked this rollout closely and mapped out the pattern behind it.

The pattern shows Pega rolling it out to standardized, high-interaction domains first, with more complex domains following as those models mature.

If you are planning a Blueprint rollout, what does that sequence mean for your timeline?

Full breakdown here: https://www.evonsys.com/pega-blog/pega-blueprint-features-are-expanding-heres-how-to-plan-your-rollout-around-it

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