High Touch Technologies

08/31/2026

It’s your last chance to join us live this Wednesday!

AI notetakers, browsers, and agents can access more of your business than you might realize. Do you know what they can see, or what they can do with your permissions?

Join Andrew and Jason for a practical 30-minute webinar and learn what to review before an AI tool becomes part of everyday work.

📅 Wednesday, September 2
⏰ 10:00 a.m. CT

Register here: https://na2.hubs.ly/H07x_R20

Can’t attend live, but still want the info? Sign up anyway, and we’ll be sure to send you the recording.

08/28/2026

Every cybersecurity control has a weak spot.

Email filters can miss convincing messages. Software updates can be delayed. An employee can make a mistake.

🧀 Jason Fenoglio, our Director of Information Security, compares layered cybersecurity to Swiss cheese. Every slice has holes, and overlapping layers help cover the gaps. If a threat gets through one control, another has an opportunity to stop it.

Business Insight recently featured Jason in a discussion about how AI is changing cyberattacks and why strong security fundamentals matter as attackers move faster.

Read what Jason shared and see practical ways to help strengthen your defenses: https://na2.hubs.ly/H07w9W50

08/26/2026

A great technology recommendation begins with someone’s workday. The specs come later. 🔧

That’s how Gwen approaches her role as a Customer Success Manager II. Before recommending a computer, she wants to understand who will use it and what could make their job easier.

That answer guides the hardware quote, the vendor conversations, and the recommendation a client ultimately receives.

Technology keeps getting more sophisticated—Gwen helps us make sure it still feels personal.

🚂 Meet the “little engine” helping make technology easier for our clients: https://na2.hubs.ly/H07rVHc0

08/25/2026

What happens after an AI notetaker leaves your meeting?

Where does the transcript go? Who can access it? Could its contents be used to train the tool?

We’ll help you ask better questions about AI browsers, agents, and notetakers during our upcoming 30-minute webinar.

📅 September 2 at 10:00 a.m. CT

Register here (or sign up to receive the recording): https://na2.hubs.ly/H07p_Bt0

08/24/2026

Nobody wants their team figuring out how to respond to a cyberattack while it’s happening.

A cybersecurity tabletop exercise gives everyone a chance to practice first. Using a realistic scenario, your team can work through difficult decisions and identify where the current response plan leaves questions unanswered.

No fake ransomware or system outage required. Here’s how to run the exercise in seven steps: https://na2.hubs.ly/H07p5R50

Preparing Your Team To Respond Before a Real Cyberattack Imagine it’s a busy Monday morning, and a ransomware attack hits your business. Employees suddenly can’t access files. Your IT team discovers suspicious encryption activity across the network. Your CEO wants to know how long the company co...

08/24/2026

RTO World starts today! 🌴🏖️

Our team is excited to be in West Palm Beach for a fun week of catching up with our RTO friends. Be sure to join us bright and early for the High Touch cynergi|suite User Meeting on Tuesday, August 25, from 7:30–8:30 a.m. (We know 7:30 comes early, but we promise to make it worth your while.) We’ll share where things stand with the store-side release of Project E and SSO, along with a few other cynergi|suite updates.

Afterward, come say hello at Booth #423. Bring your questions, or just stop by and catch up with the team—we’d love to see you!

See what we have planned for this week: https://na2.hubs.ly/H07nYw20

08/20/2026

We always enjoy seeing our team’s expertise get a little time in the spotlight. 👏

High Touch Technologies was recently featured by MES Computing as one of eight technology providers helping midmarket organizations prepare for AI.

This recognition reflects the work our team does to understand how AI is changing business technology and what those changes mean for the systems organizations rely on every day.

Learn more about the feature: https://na2.hubs.ly/H07lz_Z0

08/19/2026

Your AI tools may already have access to more of your business than you realize.

A meeting notetaker can capture sensitive customer conversations. An AI agent may act using an employee’s permissions. Instructions hidden inside a webpage, email, or PDF can influence what a tool does next.

Join High Touch Technologies for “AI at Work: The Real Risks of Browsers, Agents, and Notetakers,” a practical 30-minute webinar for business leaders and IT teams evaluating AI use across their organizations.

Andrew Kon, Director of Professional Services, and Jason Fenoglio, Director of Information Security, will explain where security concerns can appear and share practical questions you can use to review the AI tools already inside your business.

📅 Wednesday, September 2, 2026
⏰ 10:00 a.m. CT
💻 30-minute online webinar

Register now: https://na2.hubs.ly/H07jSl10

Can’t attend live? Register to receive the recording.

Microsoft Virtual Events Powered by Teams

08/18/2026

Five years already! 🎉

Help us celebrate Nate's 5-year anniversary with High Touch!

Thanks for everything you bring to the team. We’re glad you’re here! 👏

08/13/2026

This is the kind of feedback we love to see. 👏

Shoutout to Kyle and everyone behind the scenes for another job well done!