DANAconnect

DANAconnect DANAConnect is the ideal communication automation platform for the financial ecosystem.

In addition to smart flows and cutting-edge cross-channel technology, DANAConnect adds features specifically designed for the financial industry to ensure security, governance, compliance, and auditing. DANAConnect combines emails, SMS, calls, push notifications, web forms, landing pages, and dynamic documents to automate the customer’s life cycle, emphasizing security at all times.

⚙️ When asking the traditional “BUILD vs. BUY” question, AI changes the equation.Building is becoming faster, cheaper, a...
09/01/2026

⚙️ When asking the traditional “BUILD vs. BUY” question, AI changes the equation.
Building is becoming faster, cheaper, and easier.

But that creates a PARADOX:
The easier software becomes to build,nthe more software organizations create.
And the more they create, the harder it becomes to govern.

So the question is no longer just:
CAN WE BUILD IT?
Increasingly, yes.

The better question is:
DO WE WANT TO OWN AND SUSTAIN IT?

08/28/2026

💳 The line between conversation and transaction is getting thinner.
In a WhatsApp Business banking case study, 51% of customers who started a conversation on WhatsApp acquired at least one credit product.

The takeaway: the channels customers use to communicate are increasingly becoming the channels where business happens.

Messaging is becoming a place where intent can turn into action.

08/20/2026

💡 ¿Qué es la confiabilidad operativa? ¿Y cuál es uno de los malentendidos más comunes sobre ella?

No se trata de evitar todas las fallas, sino de estar preparados para responder cuando ocurren.

Severino Mastracci, OpEx Manager de DANAconnect, explica por qué la verdadera confiabilidad se demuestra en los momentos críticos.

Porque asumir que nada va a fallar no protege la operación. Prepararla para responder, sí.

Ya estamos en ! 🇨🇱Hoy comienza una nueva edición de Evolución Insurtech Latam y el equipo de DANAconnect ya está presen...
08/12/2026

Ya estamos en ! 🇨🇱

Hoy comienza una nueva edición de Evolución Insurtech Latam y el equipo de DANAconnect ya está presente, compartiendo cómo la automatización puede ayudar a convertir interacciones críticas en procesos más conectados, trazables y eficientes.

Si estás en , ven a encontrarnos y conversemos.

📍 Estamos en la entrada, a mano derecha del área de acreditación
📆 12 y 13 de agosto | Santiago de Chile

📈 La evolución del seguro también pasa por automatizar mejor sus procesos críticos.Esta semana estaremos en , el encuen...
08/10/2026

📈 La evolución del seguro también pasa por automatizar mejor sus procesos críticos.

Esta semana estaremos en , el encuentro organizado por InsurteChile A.G. que reúne al ecosistema asegurador e insurtech de la región para conversar sobre innovación, tecnología y los próximos retos de la industria.

Nuestro equipo estará allí, compartiendo cómo ayudamos a conectar comunicaciones, decisiones, documentos y automatizaciones dentro de procesos más ágiles, trazables y escalables.

Si también estás pensando en cómo llevar la automatización a la operación real, visítanos en nuestro stand y conversemos.

📍 Santiago, Chile | 12–13 de agosto

A different kind of workday ☕ Sometimes, a change of setting creates space for better conversations, clearer alignment a...
08/06/2026

A different kind of workday ☕

Sometimes, a change of setting creates space for better conversations, clearer alignment and fresh perspectives.

We brought our laptops, ideas and active projects to a café, working side by side, exchanging perspectives and moving conversations forward in real time.

A fresh setting. Shared focus. Better ways to work together.

📝 Claims management is not only about closing cases.For customers, a claim can be a moment of stress, uncertainty and ex...
07/21/2026

📝 Claims management is not only about closing cases.

For customers, a claim can be a moment of stress, uncertainty and expectation. They need more than an internal status update. They need to understand what was received, what is pending, what changed and what happens next.

That is why communication plays a key role in the claims journey.

In insurance, resolution is not only operational.

It is also experiential.

🗺️ What’s wrong with your customer journey map?Customer Journey Mapping in 2026 is not just about visualizing the custom...
07/14/2026

🗺️ What’s wrong with your customer journey map?

Customer Journey Mapping in 2026 is not just about visualizing the customer path.

As customer experiences become more fragmented across channels, platforms and interactions, organizations need more than static maps. They need a way to connect what they learn from the journey with what they actually execute.

That means using journey mapping to identify friction, prioritize improvements and connect communications, documents, workflows, validations and next steps around the customer.

Map the journey. Execute the experience.

Address

2200 Commerce Pkwy
Weston, FL
33326

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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