Orchid Software Solutions

Name: Orchid Software Solutions
Address: 301 Clematis Street, Suite 204, West Palm Beach, FL, 33401, US
Telephone: +18882239818
Rating: 5

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West Palm Beach, FL
Orchid Software Solutions

Orchid Journey Management Software (JMS) is a complete custom technology solution for surrogacy and
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At Orchid, we aim to deliver custom, impactful software that fosters operational efficiencies and improves the client experience. We enable agencies to serve more families, with greater care and allowing everyone involved the ability to focus on what matters most — building families. The Orchid team is comprised of highly qualified, purpose-driven professionals who are dedicated to your succe

ss. We provide the highest level of support every step of the way -- from implementation and initial training to customization and ongoing guidance. We are committed to building world class software that makes an impact, giving back to those in need, and delivering on our company purpose. Learn more about Orchid Journey Management Software (JMS) at www.orchidsoftsolutions.com

06/01/2026

Love is love. Family is family. 🌈
This Pride Month, we’re celebrating every path to parenthood and every family built with love in all the beautiful, unique ways that looks.

The professionals who guide these journeys with compassion, dedication, and expertise deserve tools that support them every step of the way.

That’s what we’re here for. Happy Pride from all of us at Orchid. 💜🏳️‍🌈

05/27/2026

Our Date Based To Dos feature is now live in Orchid! Create reusable To Do snippets anchored to a key case date and automatically generate timelines for every journey — from clinical plans to post-partum checks.

Join Jess & Brittany on Thursday, May 28 for a live walkthrough. Current Orchid clients can reach out to our Support Team to get signed up. 📅 Can't make the training? Reach out to set up a personal demo soon!

04/21/2026

Did you know you can customize your individual Orchid Dashboard to fit the way you work? 🛠️

Your dashboard is your mission control, and we designed it to be as flexible as you are! Admins can easily rearrange, resize, or remove widgets like your Calendar, My Journeys, To Dos, and Notes.

Want to see agency-wide insights every time you log in? You can even add Reports as widgets!

This level of personalization ensures that the most important information, from your tasks to key metrics, is always front and center, helping you get to work faster and more efficiently!

04/07/2026

Elevate your client experience with Orchid's dedicated, branded client portals! ✨

Give your Intended Parents, Surrogates, Egg Donors, and S***m Donors their own secure, user-friendly space to:
📝 Fill out forms.
✍️ Sign contracts.
💬 Communicate with your agency.
🧭 Navigate their entire journey with ease!

Ready to see how a customized portal can transform your client experience? Schedule a demo today! ➡️ https://orchidsoftsolutions.com/marketing

03/31/2026

Data security is not just a requirement, it’s an ethical responsibility, especially for surrogacy, egg donation, and s***m donation agencies handling highly sensitive personal, medical, and financial information, where a breach can lead to identity theft, emotional distress, and reputational damage.

The Orchid Journey Management System (JMS) is designed to address these high stakes, offering robust security through advanced encryption, strict access controls, automated data backup, and features that help ensure compliance, so your agency can focus on supporting your clients while confidently safeguarding their most private data.

Learn more about how Orchid protects your agency and clients' data! https://www.orchidsoftsolutions.com/the-importance-of-data-security-for-surrogacy-and-egg-donation-agencies/

03/27/2026

Did you know you can bring your agency’s most important data right to your front page? 📊

Whether you need a quick pulse-check or a deep dive into your metrics, Orchid gives you two powerful ways to stay informed:

📊Pre-Designed Reports: Ready-to-use templates for the most common agency needs. Just click and view!
📊Custom Report Generator: Build your own reports from scratch to track the specific data points that matter most to your unique process.

The best part? Any report you create can be added as a widget to your personal Dashboard. No more digging through menus. Your key insights are waiting for you the moment you log in!

03/23/2026

It makes our day when we hear how much our clients love using Orchid! 💜

This amazing feedback not only celebrates how much easier our system makes daily tasks but also acknowledges the continuous development we pour into making Orchid the best CRM for third-party reproduction agencies. We've grown so much, thanks to clients like this who have been with us every step of the way!

We're committed to constant innovation and empowering your agency with the tools you need to thrive, today and for years to come.

03/18/2026

How much time does your team spend manually logging emails? ⏳

Between managing Intended Parents, Surrogates, and Donors, the "quick task" of copying email threads into your system can add up to hours of lost productivity. Orchid’s new Email Auto-Sync changes the game.

By automatically logging emails to the correct contact or journey, you’re not just saving time, you’re protecting your agency. You get a perfect audit trail, improved internal accountability, and a system that captures the data for you, even if a staff member forgets to hit Save.

Flexible control stays in your hands:
✅ Give each admin the choice to enable their own sync.
✅ Decide whether to sync past emails.
✅ Maintain the ability to delete specific logs, if needed.

Stop “duct-taping" your communication records. Let Orchid handle the logging so you can focus on the journey!

03/04/2026

The update you’ve been waiting for is officially here! 📧

Say hello to Email Auto-Sync, the newest way Orchid JMS is taking manual work off your plate. Now, you can automatically capture every important conversation without lifting a finger.

When enabled, Orchid will automatically create email logs on cases and contacts whenever you send or receive an email that includes a matching email address. It’s all the visibility you need, with none of the extra effort.

Why your team will love it:
➡️No more copying and pasting content into logs.
➡️A full communication history is available to your whole team in one place.
➡️Every detail is captured, even if you’re on the go.

Ready to automate your inbox? Check your latest Release Notes to learn how to enable auto-sync today! 💜

02/25/2026

"I love working with the Orchid team on our system. We are at the point where the system is really working for us... We are also getting nice feedback from our clients about how they enjoy working in the portal."

A system that works for you and for your clients. 💜

We love hearing when our partners reach that "sweet spot" where the software feels like a natural extension of their team. For this agency, Orchid isn't just an internal tool; it’s a platform that their intended parents and donors actually enjoy using.

Whether it’s a quick response from our support team or a seamless experience in the client portal, we are dedicated to making every part of your journey better!

Ready to see why clients love the Orchid portal? Schedule a demo today! https://orchidsoftsolutions.com/marketing/

Address

301 Clematis Street, Suite 204
West Palm Beach, FL
33401

Telephone

+18882239818

Website

https://www.orchidsoftsolutions.com/

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