Emitrr

08/31/2026

Tagging a conversation was always the easy part. Getting someone to actually act on it, that was the problem.

This week we shipped 4 updates to Tags to fix that:

1. Automations on tags
A tag being added is now a trigger. Set a rule: When a tag is added → If it matches → assign it, send a template, update a property — whatever you need.

2. Assign directly from the tag
Pick a Team or User while creating the tag, and conversations get routed automatically the moment it's applied. No separate rule to build.

3. Channel control for AI tags
AI tags can now skip specific channels - Text, Phone, AI Calls, Fax. Useful when a tag fits texts fine but adds noise on AI voice calls or voicemails.

4. Manage Tags page
Settings → Manage Tags. Manual and AI tags, one searchable place — search, edit, delete, create.

Still manually re-routing tagged conversations across locations? This is built to end that.

Book a demo: https://hubs.ly/Q04vYB8F0

08/28/2026

Quick question: if a patient called your office right now, who'd pick up?

After 6pm, for a lot of practices, nobody does.

It goes to voicemail, and whoever checks it in the morning inherits a backlog.

We recorded what happens when Emitrr's AI receptionist takes that call instead, real after-hours conversation, not a script.

✅Appointments get booked and moved.
✅Urgent calls get flagged for a real person.
✅Voicemails turn into tasks instead of a list to work through at 8am.

Not a replacement for your team.

Just means "we're closed" doesn't have to mean "call back never."

Full conversation here: https://hubs.ly/Q04vL0RM0

What happens when your front desk goes home but your patients keep ...

08/27/2026

New team member spotlight 🎉

Meet Piyush, our new Technical Product Manager.

His path here is a good one: he grew up fascinated by antimatter, studied Nuclear Science & Technology, and interned at ITER in France working on fusion power.

Curiosity later pulled him toward meditation and mantra chanting, and somehow, that led him to product management. He calls it "powerful serendipity."

Outside work, he's cooking new cuisines with his wife, lifting weights, and never turning down a chocolate chip frappe.

Welcome to the team, Piyush! Drop a comment to say hi 👇

08/26/2026

We get asked the same four questions on almost every single call, doesn't matter if it's a one-doctor practice or a group with a dozen locations.

Will patients hate it. Will it replace my staff. Is the data safe. How long will setup actually take.

So here's what really happens with each one.

No vague reassurances, no sales pitch.

Which one's the reason you haven't tried this yet? 👇

08/20/2026

Can AI actually handle patient cancellations?

That's the #1 question we hear from practices before they'll even consider it, so here's the honest answer.

Here's what actually happens when a patient cancels:
your front desk is already juggling three other calls, so nobody phones the waitlist in time, and that slot just sits empty.

Multiply that by every cancellation in a week and you're looking at real lost revenue, not just an inconvenience.

We put together a full breakdown of how AI handles this, updates your EMR, texts the next patient in line, fills the slot, without adding a single task to your team's day.

Comment "WAITLIST" and we'll point you to it 👀

08/19/2026

What if your AI voice agent got a little sharper every few weeks, without you lifting a finger?

That's the actual bet behind ours.

We don't build the voice agent once and call it done, we keep tightening it against real calls: the background noise, the pause a caller takes mid-sentence, the moment right before they'd hang up confused.

This round, we made 7 updates to the Emitrr AI voice agent.

All live right now.

Swipe through to find out!

Is your front desk keeping up? Comment below 👇

08/18/2026

Your front desk lost a patient today. You just don't know it yet.

No one logs a missed call as "lost revenue." It just looks like a slow Tuesday.

Then a slower month.

Then you're wondering where your new patients went.

They didn't go anywhere dramatic, they called, nobody picked up, they booked the next name on Google.

Swipe to see if this is already happening at your practice 👉

Which sign hit close to home? Drop the number below 👇 and save this for your next front-desk check-in.

08/04/2026

Could your pediatric practice website homepage be costing you new patients?

We audited 20 practices and their website homepages to uncover what separates the best from the rest.

From hidden booking options to missing trust signals, homepages often do not answer a parent’s biggest question: “Can I trust this practice with my child?

Read our latest audit and download a FREE Pediatric Practice Website Homepage Checklist to see how your own website compares.

🔗 Link in bio.

07/23/2026

There are two ways to book an appointment.

The easy way.
And the Dr. Fox way.🩺

Episode 3 is live:

How To Make Patients Hate Booking With You.
(Please don't take his advice.) 👇

07/03/2026

If your front desk team looks relaxed... Dr. Fox would like a word.

His latest strategy is guaranteed to keep them busy.
Very busy.

Episode 2: How To Burn Out Your Front Desk