TruVideo

TruVideo TruVideo is a video, messaging & AI platform for service providers that improves customer communication and trust while increasing revenue.

TruVideo is the most advanced and simplest to use automotive video and texting solution in order to increase Revenue per Repair Orders, CSI scores and car Sales. TruVideo was created by a dealer principal and has always focused on being the simplest to use video app on the market. They understand that implementation is key and work with their customers to ensure their rollout is a success. A propr

ietary video and texting platform helps customers to see and understand each dealer’s services and products better than ever before. Therefore, dealers build trust and get to a “yes” faster.

Every 1% improvement in retention is worth millions.Better communication → better experience → better retention.Video ma...
06/03/2026

Every 1% improvement in retention is worth millions.

Better communication → better experience → better retention.

Video makes communication clearer, faster and more human.

The future of maintenance isn’t just digital.It’s visual + intelligent + connected.That’s where we’re building.
06/03/2026

The future of maintenance isn’t just digital.

It’s visual + intelligent + connected.

That’s where we’re building.

We’re at InsurTech Insights USA in NYC today!If you’re here and want to talk about:✔️ Reducing fraud exposure✔️ Improvin...
06/03/2026

We’re at InsurTech Insights USA in NYC today!

If you’re here and want to talk about:
✔️ Reducing fraud exposure
✔️ Improving FNOL workflows
✔️ Establishing verified baseline conditions
✔️ Faster claims and underwriting decisions
✔️ Video-powered insurance operations

… we still have a few meeting slots available.

Schedule now with our team: https://hubs.la/Q04jTt5-0

Looking forward to some great conversations this week!

Inspections are doing too much heavy lifting.They’re expensive.Hard to scale.And one of the biggest sources of delay, es...
06/02/2026

Inspections are doing too much heavy lifting.

They’re expensive.Hard to scale.And one of the biggest sources of delay, especially during CAT events.

But accuracy still matters.

So how do you move faster without cutting corners?

We broke it down.

👇 Take a look

Desk adjusters have always been asked to make high-stakes decisions with incomplete information. Undated photos. Scatter...
06/02/2026

Desk adjusters have always been asked to make high-stakes decisions with incomplete information. Undated photos. Scattered notes. Estimates. Phone calls.

Yet those decisions can impact reserves, customer outcomes, fraud exposure and millions of dollars in claim costs.

Video verification is changing that.

Today, insurers are using verified video evidence to increase claims capacity, accelerate cycle times, improve fraud detection and enable desk adjusters to handle more claims with greater confidence.

The result isn't just faster claims -- it's a fundamental shift in how claims operations scale.

In this article, explore how video verification is redefining the role of the desk adjuster and helping carriers do more with the resources they have.

Read more here:

To an outsider, the job of desk adjuster seems like a pretty cushy gig. You do everything you need to do from the comfort of your home or corporate office.

Downtime is expensive.Uncertainty is more expensive.The faster you understand the issue,the faster everything else moves...
06/02/2026

Downtime is expensive.Uncertainty is more expensive.

The faster you understand the issue,the faster everything else moves.

TruVideo CEO Joe Shaker joins the Fixed Ops Power Panel in Sacramento on June 10th to speak alongside industry leaders a...
06/01/2026

TruVideo CEO Joe Shaker joins the Fixed Ops Power Panel in Sacramento on June 10th to speak alongside industry leaders about the challenges, opportunities, and innovations shaping the future of fixed operations.

Thank you to Ted Ings and the Fixed Ops Roundtable team for bringing this conversation together.

We’re heading to InsurTech Insights USA this week!As insurers continue balancing fraud prevention, customer experience, ...
06/01/2026

We’re heading to InsurTech Insights USA this week!

As insurers continue balancing fraud prevention, customer experience, and operational efficiency, one thing is becoming clear: fragmented photo and paper workflows are no longer enough.

We’ll be discussing how video intelligence helps insurers create faster, more accurate and more defensible workflows across claims and underwriting.

If you’ll be in NYC June 3–4, let’s connect.

Schedule a meeting: https://hubs.la/Q04j3Mwh0

Every hour an aircraft is grounded during an AOG event can cost airlines and operators thousands -- sometimes more than ...
05/28/2026

Every hour an aircraft is grounded during an AOG event can cost airlines and operators thousands -- sometimes more than $100,000 per hour.

Modern MRO teams are under pressure to diagnose issues faster, improve communication and reduce downtime without sacrificing safety or compliance.

Our latest blog explores how video diagnostics are helping aviation maintenance teams:
✔ Speed up troubleshooting
✔ Improve remote collaboration
✔ Reduce maintenance delays
✔ Strengthen documentation and compliance
✔ Get aircraft back in service faster

Read more:

Discover how video diagnostics help MROs reduce AOG time, improve maintenance efficiency, accelerate remote inspections, strengthen compliance and increase aircraft maintenance throughput.

Address

888 Worcester Street, Floor 3 Suite 340
Wellesley, MA
02482

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

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