Automated Business Solutions

06/03/2026

When your copier goes down, the real cost is not the repair. It is the hour your team spends working around it while they wait.

First call efficiency is the metric that tells you how often your service provider gets it right on the first visit.

At ABS, that number is 77%. In many cases, we handle issues remotely before a technician ever needs to come on-site.

We wrote about what that actually means for your day-to-day operations, what makes a high first call rate possible, and what questions to ask if you are evaluating your current service situation.

Read more: 👇

When your office equipment goes down, every hour counts. Learn what first call efficiency means and why it matters for your productivity.

06/01/2026

What an incredible experience witnessing Cannoli’s return to the wild. 🦭🌊

We are proud to partner with Mystic Aquarium and support the amazing work their research and rehabilitation teams do every day to rescue, care for, and protect marine life.

Seeing firsthand the dedication, compassion, and effort that goes into rehabilitation reminds us that sometimes these animals need our help too — and organizations like Mystic Aquarium make that possible.

Thank you to the Mystic Aquarium team for allowing us to be part of such a meaningful moment. Welcome home, Cannoli. 💙

06/01/2026

77% of ABS service calls are resolved on the first visit.

That number matters because every hour your equipment is down is an hour your team is not working. We keep that window as short as possible, and in many cases, we resolve issues remotely before we ever need to come on-site.

If you are tired of waiting for service, let us show you what a local partner with 30+ years of experience looks like.

Visit absne.com or call (800) 832-2729.

05/28/2026

When the showroom looks like this, it's a good day.

We recently had a fleet of Canon devices staged and ready to go out the door to our clients.

From configuration to delivery and setup, our team handles every step so you don't have to.

05/25/2026

Today we pause to remember and honor the men and women who gave their lives in service to our country. From all of us at ABS, thank you. Our offices will be closed Monday, May 25th and will reopen Tuesday, May 26th.

05/21/2026

There is a difference between a vendor and a neighbor. We have been serving Southern New England businesses since 1992, with offices in RI, MA, and CT.

When something goes wrong, we are not hundreds of miles away.

We are right here.

absne.com

05/19/2026

From a small desktop printer to a high-volume production machine, we have a solution that fits your space, your workflow, and your budget. No guessing, no overselling. Just the right fit.

05/15/2026

A lot of businesses end up with networking equipment chosen for one reason: it was affordable and easy to set up.

That's a reasonable starting point. But affordable equipment and purpose-built security are two different things, and for many small and midsize businesses, the gap between them isn't obvious until something goes wrong.

WatchGuard's Firebox platform is built specifically for businesses that need real protection. That means AI-driven threat detection, intrusion prevention, advanced VPN, zero trust access controls, and centralized cloud management, all in one appliance. It is not a router with some firewall features bolted on. It is a security-first solution designed for the way modern businesses actually operate.

With cyberattacks targeting small businesses at an increasing rate, the question worth asking is not just "Does my network have a firewall?" It's "Does my firewall actually stop threats?"

At ABS, we help businesses across Southern New England assess their current network security and find the right fit. If you are not confident in what is protecting your network, that's worth a conversation.

Visit absne.com or reach out to our team to get started.

05/14/2026

66 million people in the United States speak a language other than English at home.

For businesses, schools, healthcare providers, and government agencies across New England, that number is not an abstract statistic. It shows up in your waiting room, at your front desk, and in the stack of paperwork that needs to go home with someone who may not be able to read it.

So here is a genuine question: how is your organization currently handling document translation?

If the answer involves copying text into a free online tool and spending 20 minutes reformatting the result in Word, you are not alone. It is one of those workflows that nobody loves but everyone accepts as just part of the job.

There is a better way. We put together a full breakdown of how Lexmark Translation Assistant works and which industries are seeing the biggest impact. If this is a pain point your team deals with regularly, it is worth a few minutes of your time.

Read it here: https://www.absne.com/news/unlock-efficiency-with-lexmark-translation-assistant/