Mac-Ave

Mac-Ave Your go-to place for everything Apple. From new to used, iPad to iMac, service to training. Mac-Ave and it’s parent company Jessi Group, Inc.
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was one of Rochester’s earliest Macintosh solutions providers. Founded in 1991, The Company was formed when our owner identified an increasing need for powerful computing solutions for the graphic arts industry. From there, we’ve grown to become Rochester’s leading provider of Apple products. As Apple has grown, so have we. We decided not only to provide our customers with excellent computing solu

tions; we also decided to provide them with the best in wireless solutions, home entertainment solutions, and accessory solutions. Our store is very different than the average retail store. We are trying to become Rochester’s total solution with exceptional products.

02/04/2026

Important Update for AirPort Time Capsule Users

With macOS 27 dropping support for the AirPort Time Capsule later this year, we want to ensure your data remains protected.

We are now stocking Network Attached Storage (NAS) drives that offer the same wireless, "set it and forget it" backup experience you're used to. We've already tested these extensively on macOS 26 to ensure total compatibility.

Contact us today to schedule your upgrade!

01/10/2026

It’s a new year and you and your iPhone deserve all day battery again.

Go to Settings > Battery > Battery Health

If you’re below 80% it’s time for a new battery. If you’re in the low 80% range you can benefit from a new battery.

If you’re under warranty and your battery is below 80% you can get a new battery free of charge. If not a new genuine Apple battery for your iPhone is anywhere from $70-$120.

01/07/2026

When "You Need a New Phone" Actually Means "You Need a Software Update"

This is what bothers us: A customer came to us after visiting the Apple Store. They wanted to buy AirPods Pro to use the new hearing aid feature.

But instead of being honest with the customer the Apple employee told them "your iPhone is too old ... you will need to buy a new iPhone 16e to use the AirPods Pro as hearing aids."

The customer had an iPhone SE (2nd generation) running iOS 18 and a pending update for iOS 26.

When the customer came to us we decided to do some research and check Apple's actual compatibility requirements along with other forums. According to their own documentation, you need:
• AirPods Pro 2 or 3
• iOS 18 or later
• That's it.
Apple doesn't publicly state what devices the Hearing Aid feature works with just what iOS version.

So we updated their iPhone SE 2 to iOS 26 (the latest version). Took about 15 minutes or so depending on internet speed. We did this because even though iOS 18 is the minimum requirement the AirPods Pro 3 need iOS 26 to function fully.

The result? The new AirPods Pro 3 paired perfectly. Every single hearing health feature worked flawlessly. The customer walked out with exactly what they needed—without spending $600+ on a phone they didn't need.

Have you been told you needed unnecessary upgrades? Share your story in the comments.

If you can't think of something to get them just get them a Mac-Ave Gift Card!Our Hours this week:12/23/2025: 10:00 AM -...
12/22/2025

If you can't think of something to get them just get them a Mac-Ave Gift Card!

Our Hours this week:
12/23/2025: 10:00 AM - 6:00 PM
Christmas Eve: 10:00 AM - 2:00 PM
Christmas Day: CLOSED
12/26/2025: 10:00 AM - 5:00 PM

We are excited to introduce a new Training Pass option! Secure 6 or 12 one-hour one-on-one training sessions and save up...
12/19/2025

We are excited to introduce a new Training Pass option! Secure 6 or 12 one-hour one-on-one training sessions and save up to $35 off our standard rate of $125/hour.

That’s a savings of up to $420! 🍎💻

Get all the details here: https://www.mac-ave.com/training-passes/

We are clearing out our last stock of the AirPods (3rd Generation) at a price too good to ignore: $149.99 (that's $30 OF...
12/15/2025

We are clearing out our last stock of the AirPods (3rd Generation) at a price too good to ignore: $149.99 (that's $30 OFF the original price of $179.99!).

Why choose these over the new AirPods 4?
✅ Longer Battery Life: Get up to 6 hours of listening time on a single charge—a full hour more than the new AirPods 4 models.
✅ Wireless Charging: Includes the premium MagSafe Charging Case. You'd have to pay $179 for the new model to get wireless charging!
✅ Massive Savings: All the features you love, like Spatial Audio and Adaptive EQ, at our lowest price ever.

When they’re gone, they’re gone for good.

🔗 Shop Here: https://www.mac-ave.com/product/airpods-3rd-generation/

The prefect gift idea does exist especially if you’re in need of a break from being the go to IT person in the family.Gi...
12/11/2025

The prefect gift idea does exist especially if you’re in need of a break from being the go to IT person in the family.

Give your friends and family expert Apple help whether it’s training on a new device, repairs for a broken screen, or replacing an old device/accessory.

Here’s why Mac-Ave Gift Cards make holiday shopping stress-free:
1️⃣ They choose exactly what they need
2️⃣ Works for repairs, services & training
3️⃣ Works for accessories and new devices
4️⃣ Perfect for last-minute gifting
5️⃣ Supports your local Apple experts ❤️

Wrap up the holidays the easy way.
🎁 Gift Cards available in-store

We have a wide selection of used iPhones available. From the iPhone 12 to the iPhone 15 all with batteries between 80-10...
12/06/2025

We have a wide selection of used iPhones available. From the iPhone 12 to the iPhone 15 all with batteries between 80-100% health.

You can learn more on our website www.mac-ave.com/used

11/28/2025

Yes, we are open today (Black Friday) and tomorrow (Small Business Saturday)

Looking for an inexpensive iPad? We have a few iPad (6th Generation, Wi-Fi + Cellular) models available for under $200.T...
07/30/2025

Looking for an inexpensive iPad? We have a few iPad (6th Generation, Wi-Fi + Cellular) models available for under $200.

The iPad (6th Generation) was introduced in 2018 and has a maximum iPadOS version of 17.
The battery health of each iPad is above 85% maximum capacity.

Shop our selection of Used Apple products and accessories.We meticulously inspect all of our used products to make sure ...
07/22/2025

Shop our selection of Used Apple products and accessories.

We meticulously inspect all of our used products to make sure they are working to Apple standards. All devices have to pass every Apple diagnostic before we can list it for sale.

So you can trust that a used iPad, iPhone, MacBook, or Mac you purchase from us is going to work when you get it home.

Great deal on used computers and equipment!

Address

7716 Victor Mendon Road
Victor, NY
14564

Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 5pm
Saturday 9am - 1pm

Telephone

(585) 924-1920

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