Inland Productivity Solutions

Inland Productivity Solutions Inland Productivity Solutions is the Inland Empire's premier provider of business network support an

Inland Productivity Solutions is the Inland Empire's premier provider of business network support and design, business phone systems including VoIP, remote data storage, disaster planning and recovery, and IT support and consulting.

If your employees are finding their own ways of getting things done, you should ask why.Most often, they’re working arou...
09/01/2026

If your employees are finding their own ways of getting things done, you should ask why.

Most often, they’re working around a process that feels slow or awkward.

But shortcuts can introduce security risks and make it harder to keep control of your business systems…

One of the biggest challenges in IT isn't the technology.It's the people.You can invest in better security tools, put po...
08/31/2026

One of the biggest challenges in IT isn't the technology.
It's the people.
You can invest in better security tools, put policies in place, and build solid processes around your environment. But at the end of the day, people are still human.
Someone approves a login request without thinking because they're rushing between meetings.
A phishing email gets opened during a hectic afternoon.
A file gets shared in the wrong place because it seemed like the fastest way to get a job done.
None of these decisions feel particularly important when they happen.
That's what makes user awareness such a difficult thing to maintain.
It's not a project you complete and move on from.
People forget. Habits drift. New employees join. Priorities shift. Pressure builds.
Over time, even the strongest security program can end up relying on whether someone remembers the right thing at exactly the right moment.
The organizations that handle this best don't treat awareness training as an annual checkbox exercise.
They make it part of their culture.
Regular conversations help.
Small reminders help.
Keeping security visible during everyday work helps.
The challenge is finding the time to do all of that consistently.
Most internal IT teams are already juggling support requests, projects, vendor management, cybersecurity concerns, infrastructure issues, and a long list of competing priorities.
When things get busy, preventative work often ends up taking a back seat.
Not because it isn't important.
Because there's only so much time in the day.
That's where a co-managed IT approach can make a real difference.
When internal IT teams have additional support handling day-to-day operations, it creates breathing room to focus on the things that improve security over the long term.
More time for employee awareness initiatives.
More time to improve onboarding processes.
More time to review policies, close gaps, and reinforce good habits before they become problems.
Because strong security awareness isn't built through a single training session that everyone forgets six months later.
It's built through repetition.
Consistency.
And keeping security part of the conversation year-round.
For organizations with lean IT teams, that can be one of the most valuable benefits of a co-managed partnership.
What part of user awareness do you find most difficult to keep consistent across your organization?

One of the reasons modern cyberattacks are becoming so difficult to spot is that attackers don't always "hack" their way...
08/28/2026

One of the reasons modern cyberattacks are becoming so difficult to spot is that attackers don't always "hack" their way in anymore.
Increasingly, they're finding ways to work within normal business processes and getting people to unknowingly do the hard work for them.
Microsoft recently warned about a threat group called Storm-2949 that is doing exactly that through the Microsoft account password reset process.
Here's how it works.
The attackers start with information they've already collected, usually something as simple as an email address and phone number.
They trigger a legitimate password reset request on the victim's account and then make a phone call pretending to be IT support.
At almost the exact same moment, the victim receives a real Microsoft authentication prompt on their device.
The caller calmly explains that there's an issue and that approving the request will help resolve it.
That's what makes this attack so convincing.
The notification is real.
The Microsoft system is real.
The authentication request is real.
What's not real is the person on the phone.
Rather than breaking security controls, the attacker is taking advantage of trust and convincing someone to approve a legitimate process for the wrong reason.
Once approved, they can reset the password, lock the user out of their account, and begin accessing company resources.
In some cases, attackers have reportedly downloaded large amounts of data from platforms like OneDrive because employees had access to different files, folders, and shared information across the organization.
Attacks like this are a good reminder that cybersecurity isn't just about technology anymore.
It's also about human behavior.
Multi-Factor Authentication (MFA) is still one of the most effective security protections available, but it's only effective when people understand exactly what they're approving and why.
Most people naturally want to help.
If someone sounds professional, knowledgeable, and helpful, especially when a real security prompt appears at the same time, it's easy to see how mistakes happen.
That's why clear internal processes matter.
If someone calls requesting a password reset, account change, or approval of an authentication request, employees should know exactly how those situations are handled and how to verify they're legitimate.
Because sometimes the biggest security risk isn't a technical vulnerability.
It's a convincing conversation.
If you received an unexpected authentication request while talking to someone claiming to be support, would you feel confident knowing whether it was genuine or not?

Downtime is rarely just an IT issue.When a system goes down, the ripple effects hit the entire business.Employees can't ...
08/27/2026

Downtime is rarely just an IT issue.
When a system goes down, the ripple effects hit the entire business.
Employees can't access the tools they need. Customers start experiencing delays. Communication breaks down. Even simple workarounds suddenly become difficult.
The cost adds up quickly.
Lost productivity. Slower customer service. Operational disruptions. Delayed projects. Paused campaigns. In some cases, lasting damage to customer confidence.
But one finding from recent research stood out more than the financial losses:
Many businesses still struggle to determine what's actually causing the outage.
Sometimes a disruption that looks like a technical failure is really a cybersecurity incident. Teams focus on resolving what appears to be a normal IT issue while a threat actor continues operating in the background.
That extra time can make recovery much harder and much more expensive.
As organizations become increasingly dependent on cloud services and connected technologies, even short disruptions can have a significant business impact.
The goal isn't to eliminate every outage. That's impossible.
The goal is to be prepared.
Know your critical systems. Know your communication plan. Know how your teams will operate if technology becomes unavailable.
Because when an outage happens, preparation often makes the difference between a temporary disruption and a major business crisis.
How confident are you that your organization could continue operating if a key system went down tomorrow?

This is one of the clearest signs that AI is no longer an emerging technology. It's becoming a core part of business inf...
08/26/2026

This is one of the clearest signs that AI is no longer an emerging technology. It's becoming a core part of business infrastructure.

OpenAI recently introduced an enterprise offering that allows large organizations to reserve AI computing capacity in advance, ensuring reliable access to AI services even during periods of extremely high demand.

While that may sound technical, the concept is straightforward.

Every interaction with tools like ChatGPT relies on vast amounts of computing power housed in data centers. Each prompt, response, workflow, automation, and AI-driven process consumes a small portion of that infrastructure.

As AI adoption continues to accelerate across industries, demand for that computing power is growing rapidly. As a result, AI availability is beginning to matter as much as internet connectivity, cloud reliability, and other critical business systems.

Just a few years ago, most companies viewed AI as an experimental tool, something used occasionally for content creation, note summarization, or brainstorming.

Today, organizations are embedding AI directly into customer service, operations, reporting, business workflows, and internal automation. In these environments, even brief interruptions can have meaningful operational consequences.

That's why this development feels significant.

It signals a shift in how businesses think about AI. Rather than asking, "Can AI help us?", many organizations are now asking, "What happens if our AI systems become unavailable?"

What's equally remarkable is the scale of infrastructure required to support this transformation. OpenAI and other AI providers continue investing heavily in data center capacity as demand reaches levels that would have been difficult to imagine only a few years ago.

And demand shows no signs of slowing.

To me, this is another strong indicator that AI adoption is moving far faster than many predicted. The conversation has evolved from experimentation to dependency, and from innovation to infrastructure.

The question is: Are businesses becoming too dependent on AI, or are we only beginning to see what this technology will ultimately become?

One of the biggest challenges for IT leaders is not a lack of work.It is finding time for the work that creates long-ter...
08/25/2026

One of the biggest challenges for IT leaders is not a lack of work.

It is finding time for the work that creates long-term improvement.

Most weeks start with good intentions. There is documentation to update, technical debt to address, processes to refine, or projects that need focused attention. These are the initiatives that improve stability, reduce risk, and make life easier in the months ahead.

Then reality takes over.

An urgent support issue appears. A vendor problem needs immediate attention. A security concern moves to the top of the priority list. Leadership requests updates, reporting becomes time-sensitive, and meetings consume more time than expected.

By the end of the week, a tremendous amount of work has been completed, yet it can feel as though very little progress was made on the strategic initiatives that matter most.

Over time, this creates a cycle that is difficult to break.

Documentation falls behind. Process improvements are postponed. Long-standing issues remain unresolved because there is never enough uninterrupted time to address them properly.

The result is an environment that becomes increasingly dependent on reactive effort rather than proactive improvement.

Working harder is rarely the answer.

The real solution is creating enough capacity to balance operational demands with strategic work.

This is where co-managed IT support can make a significant difference.

By sharing the day-to-day workload, internal teams gain more time for projects, documentation, process improvement, security reviews, and the operational work that strengthens the environment over the long term.

Sometimes the greatest benefit is not solving a specific issue. It is creating the space needed to prevent future issues from happening in the first place.

What strategic initiative in your environment keeps getting pushed aside because urgent operational demands always take priority?

You don’t notice manual processes becoming a problem straight away.A few extra steps here. Information copied between sy...
08/24/2026

You don’t notice manual processes becoming a problem straight away.

A few extra steps here. Information copied between systems there. Someone chasing updates because nothing connects properly.

But gradually, those small delays start slowing everything down…

Most businesses have moved past asking whether employees are using AI tools.The answer is usually yes.The bigger questio...
08/21/2026

Most businesses have moved past asking whether employees are using AI tools.

The answer is usually yes.

The bigger question is whether the business understands how those tools are being used, what information is flowing through them, and whether security controls have kept pace.

A recent report highlighted a growing gap between AI adoption and AI security, particularly in cloud-based environments.

Cloud services include platforms such as Microsoft 365, Google Workspace, online storage solutions, and many of the AI tools employees use every day. These platforms are becoming increasingly AI-enabled, often faster than organizations can adapt their security and governance processes.

The research found that many businesses have updated their policies to acknowledge AI-related risks. On paper, they understand that the landscape has changed.

However, far fewer feel they have the visibility or controls needed to confidently manage AI usage on a day-to-day basis.

At the same time, AI is being used across organizations to improve productivity, automate routine tasks, and help teams work more efficiently.

Unfortunately, attackers are benefiting as well.

AI is helping cybercriminals create more convincing phishing emails, generate malicious code, and launch attacks at a pace that traditional security measures can struggle to match.

Meanwhile, employees are connecting systems, uploading information to AI platforms, and using cloud services in ways that were uncommon just a few years ago.

One of the more concerning findings was that some organizations could not confidently determine whether certain AI-related security incidents had even occurred because they lacked visibility into their own environments.

That is a difficult position to be in.

The solution is rarely to ban AI or attempt to lock everything down completely. In most cases, that creates frustration without solving the underlying problem.

A more effective approach is to treat AI as part of broader business operations and security planning.

That means understanding which AI tools are being used, establishing clear guidelines around company data, and regularly reviewing security policies as the technology continues to evolve.

AI is quickly becoming part of everyday business operations. The organizations that benefit most will be the ones that balance innovation with visibility, governance, and security.

Do you think most businesses have a clear understanding of how AI is actually being used across their teams today?

One of the more important realities about AI is that businesses are not the only ones finding new ways to use it.Cybercr...
08/20/2026

One of the more important realities about AI is that businesses are not the only ones finding new ways to use it.

Cybercriminals are adopting these tools just as quickly, and in some cases, they are using them to make fraud far more convincing.

Recent research has found growing use of AI for identity impersonation. This includes cloned voices, fabricated videos, generated documents, and even scripted conversations designed to help someone convincingly pose as another person.

Many organizations rely on identity verification processes, often referred to as Know Your Customer (KYC) checks. These commonly involve uploading identification documents, recording video selfies, or completing other verification steps to prove someone is who they claim to be.

Researchers discovered online communities sharing tools, techniques, and detailed guidance on creating AI-assisted impersonations. Some were even offering complete packages that provide everything needed to carry out a fraudulent identity verification attempt.

What stands out is how quickly these capabilities are becoming accessible.

In the past, sophisticated impersonation attacks required advanced skills and resources. Today, AI is lowering that barrier, making these techniques available to a much broader range of criminals.

As a result, verifying identity online is becoming increasingly challenging.

For years, many people have relied on a simple assumption: if you can see the person or hear their voice, they must be genuine.

That assumption is becoming less reliable.

This does not mean every video call, voice message, or online interaction should be viewed with suspicion. However, it does highlight the importance of having strong verification processes for sensitive requests, financial transactions, account changes, and approvals.

The most resilient organizations rely less on recognizing a voice or face and more on verification processes that are difficult to manipulate or bypass.

Technology continues to evolve, but human trust remains one of the most common targets.

If someone called sounding exactly like a colleague, customer, or supplier, would your current verification process be enough to confirm they were really who they claimed to be?

Address

132 N Euclid Avenue Suite A
Upland, CA
91786

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 5pm

Telephone

+19099814500

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