RingCentral

RingCentral We hope you enjoy posts about RingCentral product updates, new educational contact, events, company news and our corporate culture.

RingCentral is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions, empowering businesses with conversation i

ntelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. If you need customer service support, please send us a Direct Message or visit the RingCentralSupport page. Connect with the RingCentral developer and customer community here https://community.ringcentral.com

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04/06/2026

The results are in, and the momentum is HOT 🔥☀️

RingCentral just swept the G2 Summer 2026 Reports, and the numbers speak for themselves:

🏆 #1 in 17 reports
🥇 137 product badges earned
📈 Featured in 592 reports (up from 492 last summer)
⭐ RingEX rated 4.2/5 by verified users

But these aren’t just numbers. These are direct reflections of the value we bring to the 500,000+ businesses that rely on us every day.

See how RingCentral is turning up the heat! https://ringcentr.al/43Ne0Dy

Great customer experiences start with agents having the right information, right when they need it.But that wasn’t the r...
03/06/2026

Great customer experiences start with agents having the right information, right when they need it.

But that wasn’t the reality for Gate6.

Agents had no real-time view into customer history. Instead, they were switching between apps mid-call and logging details manually afterward, slowing everything down.

So they built something better with the RingCentral Open Platform.

Now:
✔️ Voice and video are fully integrated into ServiceNow and CRM workflows
✔️ Call logging is automated, capturing 100% of interactions
✔️ Agents have the information they need in one place to deliver faster, more accurate support

How Gate6 transformed the customer experience 👉 https://ringcentr.al/4fl19j2.

03/06/2026

AI agents are powerful, but real results come when they work together 🤝

That’s why our Agentic Voice AI suite, AIR, AVA, and now AIR Pro, connects across the entire conversation journey, carrying context forward and continuously learning to make each interaction more impactful.

In our latest AI Real Talk, RingCentral Global VP of Product Marketing John Finch shared what this flywheel looks like in practice and how it helps businesses drive change. 🔄

Catch the full replay of the AI Real Talk: https://ringcentr.al/4dO0aGT.

01/06/2026

If you’re not responding to customer texts quickly, you’re losing opportunities. 📱

That’s why AI Receptionist (AIR) now handles inbound SMS, not just phone calls.

When a customer texts your business, AIR replies instantly, around the clock. It can answer questions, book appointments, loop in your team with full context when needed, and more.

No messages missed. No conversations dropped. https://ringcentr.al/4dwzrgC.

01/06/2026

Happy 🌈

Being yourself at work shouldn't take courage. It should just be the norm. We're committed to continuing to build a culture where every voice is heard, every person is valued, and every team member can show up fully as who they are.

This month and beyond, we're proud to support and celebrate the LGBTQ+ community and the unique perspectives that help make our teams, workplaces, and communities stronger.

The question is no longer if companies will deploy agentic AI. It’s what those systems are built on.“RingCentral is plac...
29/05/2026

The question is no longer if companies will deploy agentic AI. It’s what those systems are built on.

“RingCentral is placing a clear strategic bet: voice intelligence, not standalone copilots or workflow bots, could become an important data source shaping how AI platforms operate at scale. If that thesis proves out, it may influence how enterprise communications platforms evolve.” - Tom White in Benzinga

He breaks down how voice is emerging as a key intelligence layer behind agentic systems, turning conversations into real-time insight and action at scale, and why it matters for the future of AI platforms: https://ringcentr.al/4dhvAoR.

As the enterprise AI market moves from experimentation to infrastructure, one company is wagering that voice data may play an increasingly important role in how AI systems operate.

28/05/2026

IT and business leaders aren’t just managing systems anymore.
They’re expected to drive transformation.

What’s behind the shift? The accelerating pace of technological change, fueled by AI.

In our latest AI Real Talk, RingCentral President & COO Kira Makagon shares what it takes to deliver real impact right now. ⬇️

Catch the full replay of the AI Real Talk: https://ringcentr.al/4c4l83u.

What if your biggest growth lever was just being in the right place?Loyally builds CTI integrations that connect tools l...
28/05/2026

What if your biggest growth lever was just being in the right place?

Loyally builds CTI integrations that connect tools like GoHighLevel and Freshdesk to RingCentral. The technology was solid. The reach wasn't.

After listing on the RingCentral App Gallery and tapping into App Connect, they went from fewer than 2 new customers a month to 5 every week, with recurring revenue up 400% and development cycles cut in half.

How Loyally scaled faster with RingCentral: https://ringcentr.al/4dwjC9N.

27/05/2026

Great patient experiences start long before a patient walks through the door.

But long hold times, missed calls, and inefficient phone experiences put those relationships at risk.

With more than 85,000 patient visits every year, Televero Behavioral Health knows how important every interaction is.

Brian Tucker, Televero's Chief Digital Officer and one of our AI Changemakers, deployed RingCentral AI Receptionist (AIR) as the front door to patient communications, giving his team more time for the conversations that count.

Hear how AI changed Televero's approach to patient engagement 👇 https://ringcentr.al/3PiISbA.

27/05/2026

Your customers don't stop calling and texting when you close up shop.

RingCentral AI Receptionist (AIR) keeps your business responsive around the clock, handling calls and texts, booking appointments, and automatically updating your CRM.

AIR handles it all:
✅ Answers every call and text 24/7
✅ Schedules appointments without manual follow-up
✅ Keeps your CRM updated automatically

Your business stays open, even when you aren't.

Discover your new front desk: https://ringcentr.al/4dawd3m.

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