OrecX, a CallMiner company, provides audio capture for analytics and machine-based learning, offering a high-fidelity method for contact centers to leverage any 3rd-party speech analytic solution for compliance, risk management & customer experience. OrecX is the world's #1 provider of audio capture for analytics and machine-based learning, providing a high-fidelity method for contact centers to leverage any third-party speech analytic solution for compliance, risk management, and customer experience requirements. With millions of end points spanning the globe, OrecX's call recording platform was founded on the principles of openness, transparency, and collaboration, creating strategic, economic and technical benefits for its Users. Powered by the operating systems, browsers, databases and APIs that run the world’s infrastructure, OrecX’s modern and agile platform removes the threat of technology obsolescence, adapts to cloud, premise and hybrid environments, inter-operates with any third party system and provides full, unbridled data access and control.
