10/09/2026
Online reviews play different roles as a medical practice grows.
For a newly opened practice, reviews can help establish credibility. For an established practice, they can reinforce trust and influence patient decisions. As a practice expands across providers or locations, maintaining a consistent approach to patient feedback becomes increasingly important.
In her Forbes Communications Council article, “The Role of Reviews at Different Stages of a Practice Life Cycle,” Lauren Parr Banks explores how online reviews fit into a practice’s journey.
The takeaway? Reputation management is not a one time task. It should evolve as your practice, patient base, and growth goals change.
Read the full article: https://www.forbes.com/councils/forbescommunicationscouncil/2026/07/27/the-role-of-reviews-at-different-stages-of-a-practice-life-cycle/
Understanding how reviews function at each stage of a practice life cycle can help healthcare organizations build stronger growth strategies.