Central Service Association

Central Service Association We offer a comprehensive range of information systems to assist in all areas of utility system operations and management.

Our comprehensive enterprise solution is designed to help your utility system run efficiently and effectively. About us...
-Headquartered in Tupelo, Mississippi
-Member-Owned Cooperative
-Operates as a not-for-profit corporation for the benefit of our member-owners
-Serves single-service and multi-service utility systems, including electric, gas, water, wastewater, solid waste, fiber, cable, telephone, and propane
-Governed by a 15-member Board of Directors, which is comprised of CSA member utility representatives elected by their peers
-Future product development is guided by the Technology Board, which includes IT, engineering and management representatives from member utilities
-SSAE Certified1

We’re wrapping up CSA’s Fall User Conference in Tupelo, MS today!Since Wednesday afternoon, our team and member utilitie...
10/16/2026

We’re wrapping up CSA’s Fall User Conference in Tupelo, MS today!

Since Wednesday afternoon, our team and member utilities have come together for sessions focused on CentralView CIS, Works, and Financials, with opportunities to explore system capabilities, review updates, and strengthen the knowledge that supports daily utility operations.

Thank you to everyone who joined us and helped make this a valuable few days of learning and collaboration. We appreciate our members’ continued partnership!

There are still two more opportunities to attend our 2026 Fall User Conference in Nashville and Pigeon Forge. Register here! https://web.cvent.com/event/2607f5fd-c766-4769-b6b9-fa29f4051900/register

CSA is proud to have sponsored Southwest Tennessee Electric Membership Corporation’s Power Up Picnic on October 12th in ...
10/15/2026

CSA is proud to have sponsored Southwest Tennessee Electric Membership Corporation’s Power Up Picnic on October 12th in Brownsville, TN!

Our team was glad to sponsor breakfast and spend the day enjoying time with employees and their families. Events like these highlight the strong relationships that make the electric cooperative community special.

In recognition of National Co-op Month, we’re celebrating the spirit of cooperation, community, and partnership that brings us together. Thank you to Southwest Tennessee EMC for your continued partnership and for allowing CSA to be part of this special day!

One customer. One bill. A better billing experience.When utilities provide multiple services, managing customer accounts...
10/13/2026

One customer. One bill. A better billing experience.

When utilities provide multiple services, managing customer accounts and billing can become more complex. The right Customer Information System (CIS) can help bring services together, simplify billing processes, and create a more streamlined customer experience.

Learn how multi-service billing works and what utilities should consider when evaluating their CIS capabilities.

Read the article: https://www.csa1.com/one-customer-one-bill-cis-multi-service-billing/

Choosing an Outage Management System (OMS) is a significant decision formunicipal Electric Utilities. The right system c...
10/12/2026

Choosing an Outage Management System (OMS) is a significant decision formunicipal Electric Utilities. The right system can help improve outage response, give operations teams better visibility, and strengthen communication throughout an outage.

But with different features, integrations, and capabilities to consider, how do you know what matters most?

Our latest article provides a practical buyer’s guide for municipal Electric Utilities evaluating outage management systems, including key considerations to keep in mind before making a decision.

Read Here: https://www.csa1.com/outage-management-systems-for-electric-cooperatives-practical-buyers-guide/

CSA's Tracie Russell is exhibiting and networking this week at the 2026 MPUA Annual Conference in Branson, Missouri.We v...
10/09/2026

CSA's Tracie Russell is exhibiting and networking this week at the 2026 MPUA Annual Conference in Branson, Missouri.

We value opportunities to engage with utility professionals, learn from industry leaders, and discuss the technology and operational priorities shaping today’s utility environment.

10/08/2026

OMS FAQ Series: Part 7 of 7

What does it take to implement OMS?

Many utilities assume implementing OMS is difficult.

Here are answers to 4 common questions about deployment, integration, and support.

CSA is in Chattanooga, TN, this week for the Utility Technology Association’s Utility Technology Conference.Steve Herrim...
10/05/2026

CSA is in Chattanooga, TN, this week for the Utility Technology Association’s Utility Technology Conference.

Steve Herriman and Charles Huddleston are networking with utility professionals, connecting with industry peers, and sharing how CSA’s technology solutions can help utilities meet their evolving needs.

If you’re attending the conference, stop by and visit with our team. We’d enjoy connecting with you!

Reminder! Registration is NOW OPEN for the 2026 Fall User Conference!There are 3 in-person opportunities and a virtual o...
10/02/2026

Reminder! Registration is NOW OPEN for the 2026 Fall User Conference!

There are 3 in-person opportunities and a virtual option this year.

Choose the location that works best for you:

✅ Virtual | Oct 14-16
✅ Tupelo, MS | Oct 14-16
✅ Nashville, TN | Nov 4-6
✅ Pigeon Forge, TN | Nov 18-20

Register here! https://web.cvent.com/event/2607f5fd-c766-4769-b6b9-fa29f4051900/register

We enjoyed sponsoring and exhibiting at Digital Innovation this week in Tupelo, MS!
10/01/2026

We enjoyed sponsoring and exhibiting at Digital Innovation this week in Tupelo, MS!

Choosing an MDM platform is an important decision for any utility and there’s more to consider than the features shown i...
09/28/2026

Choosing an MDM platform is an important decision for any utility and there’s more to consider than the features shown in a software demo.

From VEE capabilities and system integration to scalability, support, cost, security, and multi-service functionality, the right evaluation criteria can help your team make a more informed decision.

Our latest CentralViews article provides a practical framework for utility decision-makers evaluating MDM software.

Read it here: https://www.csa1.com/how-to-evaluate-mdm-software-decision-makers-framework/

Address

93 South Coley Road
Tupelo, MS
38801

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16628425962

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