Perficient

Perficient ​Perficient is the global AI and technology consulting firm delivering AI‑first solutions that break conventions and create real business impact.

We help leading brands modernize systems, scale AI, and build outcomes that last. ​ Perficient is the leading global digital consultancy where great minds and great companies converge to boldly advance business for the world’s biggest brands. Our thousands of skilled strategists and technologists in the U.S., Latin America, India and around the world shatter boundaries, obsess over outcomes, and forge the future.

Scaling Agentforce requires a clear picture of how agent activity connects to the Salesforce environment already in plac...
09/01/2026

Scaling Agentforce requires a clear picture of how agent activity connects to the Salesforce environment already in place.

Through our Agentic Front Office and strategic partnership with Swantide, we’re using Salesforce metadata and dependency mapping to show how proposed changes ripple through existing systems, workflows, and business processes before development begins.

Teams can assess impact earlier, create relevant test cases, and build documentation into the process as agents support work across marketing, sales, service, and RevOps.

At , Chelsea Monda and Alex Euziere will share a practical approach to enterprise-wide Agentforce adoption in their breakout session, “Agentic Front Office: From Pilot to Scale with Agentforce.”

Get the details and bookmark the session: https://blogs.perficient.com/from-agentforce-pilot-to-scale-what-weve-learned-and-what-comes-next/?utm_source=facebook&utm_medium=organic_social&utm_campaign=svc_afo_2026&utm_content=img_afo_partnership_swantide_event_df26_feed

Meet Tauni Crefeld, head of customer success at Perficient. When Tauni made her first radio call as a 21-year-old Air ...
08/31/2026

Meet Tauni Crefeld, head of customer success at Perficient.

When Tauni made her first radio call as a 21-year-old Air Force lieutenant, nobody answered. Later, she learned why: there had never been a female Security Police lieutenant at that base, so they assumed the voice on the radio was a prank.

That experience shaped a leadership philosophy she still carries today: listen first, learn quickly, and lead through influence — not authority.

Now, in her role at Perficient, Tauni helps teams navigate complexity, solve tough problems, and deliver successful outcomes for clients.

Read more in our Women in Technology spotlight: https://blogs.perficient.com/from-the-air-force-to-customer-success-tauni-crefeld-champions-personal-growth?utm_source=facebook&utm_medium=organic_social&utm_campaign=comms_pop&utm_content=people_of_perficient_tauni_crefeld_image_feed

08/27/2026

Open your Databricks console. Count the capabilities you have. Now count the ones running in production.

If those two numbers are far apart, you are in the pattern Michael Patterson, VP of AI Data Platforms at Perficient, describes in this clip from DAIS 2026. Michael sees it across enterprise engagements. Solid foundations. Real governance. Models in production. And still using a fraction of what the platform was built to do. His term for it: stuck in second gear.

Read the full perspective on how to close the gap here: https://bit.ly/3Sc3DHu

Before we created a client-facing Agentic Front Office, we built one for ourselves. We’re running our own agentic transf...
08/26/2026

Before we created a client-facing Agentic Front Office, we built one for ourselves. We’re running our own agentic transformation from the inside out, turning AI-powered revenue ex*****on from theory into daily practice. We know firsthand what it takes to make agents, humans, and platforms work together at scale.

At Dreamforce, we’ll be sharing our story — the wins, the hard parts, and what’s next. If you’re attending and want to talk about what the journey to an Agentic Enterprise looks like in practice, we’d love to connect.

Where you can find us: https://www2.perficient.com/dreamforce-2026?utm_source=facebook&utm_medium=organic_social&utm_campaign=evt_dreamforce_2026&utm_content=post_2_feed

This week, Perficient and AWS welcomed insurance and financial services leaders to New York City for our Intelligent CX ...
08/21/2026

This week, Perficient and AWS welcomed insurance and financial services leaders to New York City for our Intelligent CX Roundtable: Rethinking Customer Experience with AI.

The conversation covered scaling AI responsibly, modernizing contact centers with Amazon Connect and GenAI, and building the governance and data foundations that make AI adoption last, with perspectives from leaders across both industries.

One thing came through clearly: organizations are past the experimentation phase and focused on operationalizing AI at scale.

Thank you to everyone who joined us. We look forward to continuing the conversation!

Dreamforce is where every business goes to become an Agentic Enterprise, a new operating model where humans, agents, and...
08/21/2026

Dreamforce is where every business goes to become an Agentic Enterprise, a new operating model where humans, agents, and platforms drive customer success together.

Perficient will be in San Francisco, September 15-17, meeting with the enterprise leaders we partner with every day to turn digital transformation strategy into results.

If you’re attending and want to connect on what the journey to an Agentic Enterprise looks like in practice, from strategy through implementation, we’d love to connect.

See where we’re going to be: https://bit.ly/4gn9L7B

Thank you to everyone who joined us at Perficient's office for the Snowflake User Group Dallas event, Mastering Cortex C...
08/20/2026

Thank you to everyone who joined us at Perficient's office for the Snowflake User Group Dallas event, Mastering Cortex Code (CoCo) at Scale: Driving Value with Smart Usage & Cost Governance.

Special thanks to Rahul Reddy and the Snowflake User Group organizers for sharing valuable insights and fostering meaningful conversations across the community.

We look forward to continuing the discussion and helping organizations maximize the value of their Snowflake investments.

We’re honored to be recognized as a 2026 Sitecore Platinum Partner, a distinction that reflects the strength of our part...
08/19/2026

We’re honored to be recognized as a 2026 Sitecore Platinum Partner, a distinction that reflects the strength of our partnership and the incredible work our teams have accomplished together.

Through a shared commitment to AI-first innovation, customer success, and digital transformation, Perficient and Sitecore have helped organizations deliver exceptional digital experiences and achieve meaningful business outcomes. This recognition is a testament to the dedication, expertise, and collaboration of our teams, as well as the trust our customers place in us.

Learn more about our Sitecore partnership and how we're helping organizations transform digital experiences: https://bit.ly/3U70d9n

Looking forward to building on this momentum together in FY27 and creating even greater value for our clients.

Last Saturday at the 3M Open was filled with valuable connections, insightful conversations, and world-class golf!Togeth...
08/03/2026

Last Saturday at the 3M Open was filled with valuable connections, insightful conversations, and world-class golf!

Together with Salesforce, Perficient welcomed colleagues and industry leaders to the King's Corner at TPC Twin Cities. From premium hospitality and incredible views of holes 14 and 17 to meaningful discussions around innovation and transformation, the day was a great reminder of the power of bringing people together.

Thank you to everyone who joined us for an unforgettable experience.

08/03/2026

Four people. No new platform. A governed Customer 360 solution serving over a million customers, live in six weeks.

In his latest perspective, Michael Patterson, VP of AI Data Platforms at Perficient, walks through the entire engagement, from initial diagnosis to launch.

Read it here: https://bit.ly/45F2E5n

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