08/30/2026
Monday Midday - Good news! Internet is back online.
Monday morning update: The fiber cut was fixed late last night. And unfortunately nothing came up. The vendor is working to determine where the other "break" is in order to fix it. We know everyone, including us, is beyond frustrated at this point. We appreciate your patience and know that we are taking steps with our account manager to voice everyone concerns.
Sunday evening : we do get updates but the vendor has more no progress to report. Hence the no updates. Yes we are upset, unfortunately nothing we can do.
Sunday morning: no update yet
Fiber on Malvern and Wicksburg towers...a ticket has been logged. No ETA for Internet availability. More to come.....