We have over a decade of experience specializing in Telecommunications Management and Telecommunications Auditing. Niche Business Consulting provides Auditing, Consulting, and Procurement services for all your telecom projects. Whether it’s reviewing your telecom bill for errors or facilitating an MPLS setup for a major relocation project, Niche Business Consulting can act as your single-point-of-
contact with all vendors and service providers. Telecom Auditing Services
• Review and understanding of existing contract terms
• Comprehensive invoice review
• Investigation of carrier customer service records
• Review of trunk/bandwidth utilization reports
• Justification of current telecom and internet services
• Confirmation of all billable services, associated services addresses, and operating names
• Right size active line inventory and bandwidth
• Cross referencing of all associated data with customer’s intended use and promised pricing
Telecom Consulting Services
• Qualifying potential carriers and vendors according your company's priorities and geographical restrictions
• Unbiased quotes and recommendations for products and services based on analysis of your company’s needs NOT the needs of the service providers
• Preparing a comparison of potential service solutions matched to your existing services
• Facilitating communication with carriers and vendors for confirmation of designed solutions
• Addressing and mitigating concerns that may arise during vendor negotiation process
• Order placement from start to finish
• Coordination of implementation plan
• Ongoing support
Telecom Procurement Services
• Connections to key industry players: AT&T, Buckeye Telesystems, XO, Paetec, Time Warner, Level 3 and more.
• Direct Carrier Engineer/Vendor support, pre- and post sale
• Simple solutions such as Plain Old Telephone Services (POTS) and DSL services
• Complex Voice and Data solutions such as VoIP, DS3, Ethernet, SIP, IP PBX, Private Line, MPLS solutions, Cloud Services, Co-location services and more
• Carrier qualification and research
• Carrier comparison/competitive analysis
• Carrier selection/procurement/order processing
• Project management/implementation coordination/account management
• Ongoing invoice reviews – including confirmation that all old invoices and disconnected services have been canceled!
• Confirmation of contracted rates per new invoice
• Ongoing order support and troubleshooting
• Ongoing Q&A, recommendations and much more ...
