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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

BalsamWest Fibernet LLC

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United States
Sylva, NC
BalsamWest Fibernet LLC

BalsamWest was designed from the ground up to deliver best-in-class connections and life-lines across the Appalachians. Your path to 21st century services.

Up to 2003, the Tri-state Appalachian region had access to a rural network that was not designed for Mission Critical Application. A research study conducted by Southwestern Community College identified the need for a high speed dependable, Mission Critical network to support Hospitals, State and County Government, Data Centers and economical development, all of which had Mission Critical, or more

importantly, Life Threatening applications. BalsamWest constructed over 400 miles of underground fiber, in a ringed topology, designed to be available 99.999 percent of the time on the backbone fiber. That equates to 5.26 minutes of down time per year. The rural, mountainous area was so challenging to set up the infrastructure for such a network, that other providers could not or would not pursue the mission. They were instead building fiber around the mountains, at times increasing the distance between end points, inducing more latency, and often times, on network spurs that could not provide redundancy. At the same time, the area's growing industries and bandwidth-deprived population needed solutions for every-day and mission-critical connections. Could a 21st Century Fiber Network and supporting Carrier Grade infrastructure be built over the Appalachians to provide fast, high quality, reliable, mission critical networks solutions? To Drake Enterprises and the Eastern Band of Cherokee Indians, a world class fiber network was paramount to their business future. The two forged a partnership in 2003 to answer that question by founding BalsamWest – provider of the strongest fiber-optic broadband service available. "We are BalsamWest –the Hub of the fiber-optic broadband service in the Southeast." Today, BalsamWest continues to add infrastructure, bringing fiber-optic technology to Carriers, Data Centers and communities across the region. We only use superior, best-of-breed equipment and software, ensuring the highest possible quality. Our local staff and support teams are highly trained, technically skilled, and available 24/7/365. We offer superior services backed by quality that starts with the design of our network and continues through to our customer support. Always striving for the very best means we're keeping our vision on the future of the industry, ensuring economic growth for the region and our customers.

06/01/2026

05/18/2026

What a great day at the ballpark! ⚾️

BalsamWest was proud to be the game sponsor for the WCU vs. UNCG matchup this past weekend—and it did not disappoint!

A special shoutout to Walker Lane for throwing out the first pitch and absolutely crushing it 👏

We had an amazing time supporting The Cats, connecting with the community, and enjoying a great game. Thanks to everyone who came out!

05/13/2026

We had a wonderful time this morning at the EmpowHer Jackson event!

We enjoyed hearing from Annette Clapsaddle, author of the first novel published by an enrolled member of the EBCI. Her story, insight, and message were incredibly inspirational and motivating.

It was such a meaningful event filled with encouragement, connection, and empowerment. We’re grateful for the opportunity to be part of a community that uplifts and supports one another.

05/05/2026

🔒 Keep your business connected, protected, and prepared with BalsamWest Colocation Services.

Looking for a secure off-site location to store your critical data and equipment? Our colocation facility in Sylva, NC offers the reliability and security your business needs—without the cost of managing your own data center.

✔ Full Rack & Half Rack Availability
✔ Secure Locking Cabinets
✔ Redundant Power
✔ Diversely Routed Connectivity
✔ Hardened Facility
✔ 24/7/365 Key Card Access

Whether you're protecting important business data, improving disaster recovery, or expanding your network infrastructure, BalsamWest provides a dependable off-site solution you can trust.

Contact us today to learn more!

🌐 balsamwest.net/colocation

04/28/2026

At BalsamWest, we provide reliable, high-performance business solutions designed to keep your operations running smoothly and efficiently. From fast fiber connections to advanced communication services, we’re here to help your business stay connected.

Our Business Services Include:
✔ Business Class Fiber
✔ Dedicated Internet Access
✔ Colocation Services
✔ Cell Tower Backhaul / WAVE / IP Transit
✔ VOIP
✔ IPTV

Let us help power your business with dependable local service and expert support.

📞 Contact us today: 828-339-2900
🌐 balsamwest.net

04/16/2026

Contact us today to inquire about our fiber internet services!

04/07/2026

03/31/2026

We were honored to be part of such a meaningful evening at the Men’s Challenge of the Smokies 2026 Hope Gala last night.

It was truly a special event filled with inspiration, community, and powerful stories of hope and transformation. We’re grateful for the opportunity to support such an incredible organization and the life-changing work they do every day.

Thank you for all you do to make a difference in our community.

03/24/2026

Contact Us Today!

With fiber internet, you'll enjoy faster speeds, reliable connections, and smoother streaming, business operations, and work from home capabilities.

03/18/2026

Power your home or business with internet you can rely on.

We take pride in delivering high-quality service with fast speeds, strong connections, and local support you can count on. From Fiber and Wireless to Managed WiFi and Voice services—we’ve got you covered.

Ready to get connected or upgrade your current service?
Call us today at 828.339.2900 or message us to learn more!

Address

35 Bonnie Lane
Sylva, NC
28779

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://balsamwest.net/

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