09/05/2026
40 Years of STAT — A Little About the Man Behind the Name
In 1986, before my two sons were born, I took a chance and started STAT Business Systems.
But my story in this industry actually began years earlier, working alongside my father at AFM Business Machines. I started at the bottom as a copier technician, learning how to take machines apart, diagnose problems and, most importantly, make things work.
Over the years, I moved from technician to Service Manager, then Sales Manager, Office Manager, and eventually learned every aspect of running the business. Looking back, that hands-on experience shaped the way I still operate STAT today.
I've always had a passion for fixing things and solving problems. But I've also always enjoyed working with people. Somewhere along the way, I learned one of the most important lessons in business:
It's not just about making the sale. It's about making the customer happy.
That's something I've never forgotten.
If we make a mistake, it's never intentional and we'll do whatever we reasonably can to make it right. I take tremendous pride in knowing that when you do business with STAT, we're going to do our best to do the right thing.
That's actually where "STATisfied" came from. It isn't just a play on our name. It's what I want every customer to feel when they do business with us.
Forty years later, technology has changed dramatically and so has our company. Our team may be smaller today, but we're more efficient and capable than ever. We've embraced technology throughout our operation so that things run seamlessly while still providing the personal service that built this company.
And perhaps what makes me proudest is that STAT remains a family-owned and operated business.
My wife, Aimee, has been by my side through it all, handling the books and supporting this company for all these years. And today, I'm incredibly proud to have my sons, Matthew and Jeremy, as part of what we've built.
In a world where so much business has become automated and impersonal, I never want STAT to become that.
When you call STAT, you're not an account number. You're a customer we care about.
After 40 years, I'm still doing what I've always loved solving problems, working with people, and making things work.
And I'm still just as proud every time we create another STATisfied customer.
Steve Appelbaum
Founder, STAT Business Systems
Proudly serving South Florida since 1986
