eGain Communications Corporation

eGain Communications Corporation eGain delivers AI-powered knowledge management and customer experience automation.

For over 25 years, Global 2000 companies have trusted eGain to unify content, automate workflows, and achieve AI-ROI.

🎬 Lights. Camera. AI-powered action. Corporation is excited to be making our way to for Talent Development (ATD) 2026 I...
05/18/2026

🎬 Lights. Camera. AI-powered action.

Corporation is excited to be making our way to for Talent Development (ATD) 2026 International Conference & EXPO in Los Angeles!

Don’t miss Hunt speaking Wednesday, May 20th at 10 AM in Room 303AB, Level Two:
“After the Course Ends: Closing the Competency Gap with AI-Powered Knowledge.”

From beating the forgetting curve to accelerating speed-to-competency by 50%, James will share how leading enterprises are using AI-powered knowledge to turn learning into real-world performance.

See you in LA! — where the spotlight is on smarter learning. 🌴✨

📍 Stop by Booth 1839 for a chance to win a PaperPro!

And that's a wrap on Solve 26 London. Two days. Hundreds of conversations. Countless insights on AI, trusted knowledge,a...
05/07/2026

And that's a wrap on Solve 26 London.

Two days. Hundreds of conversations. Countless insights on AI, trusted knowledge,
and the future of customer experience.

Thank you to every attendee, speaker, and partner who made it what it was.
The energy in the room was something we won't forget, and we hope you're leaving
with ideas, connections, and a clear path forward.

The conversations don't stop here. Stay connected, keep building, and we'll see
you at the next one. And, if you couldn’t make the show, we’ll soon have videos and transcripts available on https://na2.hubs.ly/H05lqwT0

We’ll see you in October when Solve returns to Chicago!

For the developers in the room, this one's built for you.The eGain Composer developer workshop at Solve 26 covers the fu...
05/07/2026

For the developers in the room, this one's built for you.

The eGain Composer developer workshop at Solve 26 covers the full stack: APIs,
SDKs, and MCP servers, with hands-on time to actually build.

Attendees are connecting enterprise knowledge, delivering trusted answers, and
running reliable agentic workflows, using the real tools eGain ships to
production customers.

No demos from a distance. Just developers, building.

Build your own AI agent. Right here. Right now.The AI Agent workshop at Solve 26 is hands-on from minute one, exploring ...
05/07/2026

Build your own AI agent. Right here. Right now.

The AI Agent workshop at Solve 26 is hands-on from minute one, exploring real
agentic use cases across customer service, employee support, and enterprise
operations.

Attendees are learning how to build agents that take autonomous action, retrieve
trusted answers from a live knowledge base, and execute reliable workflows across
every customer touchpoint.

Not slides. Not theory. An actual working agent, built today.

25+ years of knowledge management expertise, distilled into one hands-on workshop. The AI Knowledge Method workshop at S...
05/07/2026

25+ years of knowledge management expertise, distilled into one hands-on workshop.

The AI Knowledge Method workshop at Solve 26 is eGain's most battle-tested
approach to identifying, curating, and optimizing knowledge that actually drives
AI ROI, not just well-formatted content.

Participants are walking away with a prescriptive, practical playbook built on
decades of real implementation experience.

Because knowing what AI to deploy is only half the answer. Building the right
knowledge foundation is the other half.


The eGain ecosystem is growing, and today's partner session proves it.eGain hosted over 90 partners in a session dedicat...
05/07/2026

The eGain ecosystem is growing, and today's partner session proves it.

eGain hosted over 90 partners in a session dedicated to understanding how to work with eGain and how eGain is dedicated to their success.

The session covered eGain Composer and how partners can leverage its developer-friendly capabilities to build innovative solutions, what it means to partner with eGain and the opportunity ahead, and the commercial details to make it all happen.

Powered by eGain Composer's developer-friendly capabilities and reference implementations, partners are building things that didn't exist a year ago.

This is what a thriving, open platform ecosystem looks like in action.

Day 2. The last day, but definitely not the least.Good morning from Sofitel London Heathrow! We're back for the workshop...
05/07/2026

Day 2. The last day, but definitely not the least.

Good morning from Sofitel London Heathrow! We're back for the workshop day at eGain Solve 26, and today is where things get deeply hands-on.

If yesterday was about inspiration and insight, today is about building something. AI Knowledge Method. AI Agent. eGain Composer. And an exclusive session with eGain partners on what's being built across European markets.

Let's make it count. See you in the room.


And that's a wrap on Day 1 of Solve26 London. 🎉It's time for the moment you've been waiting for, our social media cont...
05/06/2026

And that's a wrap on Day 1 of Solve26 London. 🎉
It's time for the moment you've been waiting for, our social media contest winners! 🏆

Thank you to everyone who participated, engaged, and shared your experience with us today. The energy online matched the energy in the room.

And now, our 3 winners are...
🥇Most Posts: Joram Betgen from TKC Digital - Enjoy your Apple Watch! ⌚
🥈 Best Post of the Day: Mark Holmes from Ascent AI - Samsung Buds 4 Pro, all yours! 🎧
🥉 Most Innovative Post: James Parkin from GAIA - Your Marshall Speaker is waiting! 🔊

Congratulations! 🎊


20+ knowledge repositories. 9 CRMs. 190 markets. And they unified it all in 30 days. Megan Taylor and Nichole Lavigne-Wy...
05/06/2026

20+ knowledge repositories. 9 CRMs. 190 markets. And they unified it all in 30 days.

Megan Taylor and Nichole Lavigne-Wysocki from Worldpay x Global Payments just
shared one of the most impressive knowledge transformation stories of the day.

A single AI-powered platform now serves 30 internal teams and four merchant-facing
portals worldwide, with a governance model keeping 8,000 articles current across
every market.

From chaos to trusted knowledge, at global payments speed.


10 million customers. 21,000 users. 26,000+ documents. One trusted knowledgefoundation.Jorik van der Hoek and Fanuel van...
05/06/2026

10 million customers. 21,000 users. 26,000+ documents. One trusted knowledge
foundation.

Jorik van der Hoek and Fanuel van den Boom from Achmea shared how one of
Europe's largest insurers is rolling out AI-powered knowledge and agentic AI across
its contact centre and enterprise operations, at real scale.

With Genesys, SharePoint, and Teams connectors all working together, and a
centralised knowledge base powering every channel, Achmea is redefining what
knowledge governance looks like for a digital insurer.

This is what the Digital Insurer transformation actually looks like in practice.


Address

1252 Borregas Avenue
Sunnyvale, CA
94089

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+14086364500

Website

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