10/20/2025
We wanted to let our customers know that Amazon Web Services (AWS) — one of the largest cloud providers in the world — experienced a major outage today affecting many online services.
This issue mainly impacted the US-East-1 region (Northern Virginia) and caused disruptions for several popular apps and services, including Snapchat, Ring, Fortnite, and more.
✅ Current Status:
AWS reports that the core issue has been resolved, but some services may still experience slow performance or temporary errors as systems recover.
💡 What this means for you:
If you’re seeing unusual behavior with certain internet-based services or fax systems (like FaxSIPit), it’s likely related to this AWS outage. Our team is monitoring the situation closely and will provide updates if anything changes.
Thank you for your patience and understanding!
— The Cross Country Communications Team