Softheon

Softheon Softheon has been recognized as a leading SaaS and BPaaS provider by IDC, AHIP, ACAP, and HCEG.

We are a MITA-aligned, HIPAA-compliant PaaS, SaaS, and BPaaS cloud platform, servicing healthcare issuers, government agencies, brokers, employers, and consumers. Founded in 2000, Softheon’s Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex operational and service challenges for health plans and government health agencies. By offering modular solutions designed to integrate with existing systems, Softheon reduces administrative burdens by streamlining critical processes in healthcare. Softheon’s rapidly adapting technology and agile approach to implementation enables clients to proactively respond to changing regulatory environments and consumer demand. Trusted by CMS and 8 State agencies, Softheon’s clients span multiple industries. In 2021, Softheon ranked on the Inc. 5000 regional list for fastest growing companies, and Best in Biz Awards named Softheon one of the top Companies of the Year in the Northeast Region.

09/16/2026

Without enabled data, healthcare stays inefficient and consumers stay uninformed.

Kevin Deutsch breaks down what real cost visibility requires. From HIA-LI's Future of Healthcare and AI panel.

09/14/2026

Small business owners offering health insurance are often running a second business they never signed up for.

Sourcing plans, managing renewals, absorbing rate increases, and fielding employee questions all fall on people who are already stretched thin running their actual company.

Health plans that step into that gap are not just selling coverage. They are removing a burden small employers should never have had to carry alone, while opening the door to more affordable, accessible care.

That is the opportunity in front of health plans right now.

ICHRA has a new name: CHOICE Arrangement, for Custom Health Option and Individual Care Expense Arrangement. CMS and the ...
09/11/2026

ICHRA has a new name: CHOICE Arrangement, for Custom Health Option and Individual Care Expense Arrangement. CMS and the SBA announced the rebrand this week in Indianapolis.

The terminology is new. The operational reality for health plans is not. Whatever it's called, the same questions apply: Can billing, enrollment, and payment systems handle employer-funded contributions cleanly? And can the member experience hold up against what people expect from employer-sponsored coverage?

Names change. Readiness requirements do not.

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INDIANAPOLIS, September 03, 2026--The Centers for Medicare & Medicaid Services (CMS) and the Small Business Administration (SBA) announced the CHOICE Arrangement as the new name for the individual coverage health reimbursement arrangement (ICHRA) during a September 3 event at Hancock Health, one of....

08/24/2026

10 years ago, Randeep Gupta, MBA joined Softheon. Today, he's Principal Solutions Consultant, and one of the people who makes the culture worth showing up for.

Randeep puts it simply: the people are a big part of why he's stayed, colleagues who challenge each other, hold one another accountable, and bring out the best in everyone.

Cheers to 10 years, Randeep Gupta! 👏

Kevin Deutsch's point on standardization is the practical reality most ICHRA conversations skip over. There is no single...
08/21/2026

Kevin Deutsch's point on standardization is the practical reality most ICHRA conversations skip over. There is no single way to connect with an ICHRA admin today, so every new partnership becomes its own implementation project.

That is the kind of friction health plans should be planning around now, before the number of admins grows further.

Michael chats with Kevin Deutsch, General Manager and Senior Vice President of Health Plan Solutions at Softheon. In this episode, Michael and Kevin discuss all things ICHRAs (Individual Health Coverage Reimbursement Arrangements), including their growing popularity, challenges in adapting to increa...

08/21/2026

Regulatory pressure is mounting on every corner of healthcare. Costs are following close behind.

Softheon's Kevin Deutsch joined leaders from NYU Langone Health and NexAI Cyber at HIA-LI's "Future of Healthcare and AI" panel to talk through what's driving the inefficiency, and what it will take to curb it.

His answer might not be the popular one 👇

What does sustainable technology look like in practice?In a new Forbes Technology Council article, Eugene Ugur Sayan joi...
08/11/2026

What does sustainable technology look like in practice?

In a new Forbes Technology Council article, Eugene Ugur Sayan joins technology leaders from across the industry to share practical ways organizations can make technical operations more sustainable.

"Adopt the 1% improvement philosophy by layering new intelligence onto legacy strengths... You create a self-tuning system that continuously improves your operations without the need for new products."

It's a practical take on sustainability that's focused on measurable improvements, not buzzwords.

Read the full Forbes article: https://bit.ly/4fDy1Dn

Companies can often reduce their environmental impact by improving efficiency, limiting waste and getting more value from the technology they already use.

08/06/2026

Some carriers make enrollment feel like a breeze. Others still want a paper form and a fax number.

So let's get down to why that gap exists, and what it actually costs the carriers on the harder side of it.

Check out Alliant Health Plans' CEO Mark Mixer's insights👇

08/05/2026

Softheon's core value is to be open, honest, and constructive. Leon Eagan, CISSP lives it.

As our Technology and Security MVP, Leon built the cross-functional briefings that accelerated project approvals and sharpened the team's response to emerging threats. He also led the team through flawless compliance audits, saving considerable remediation costs.

Congratulations, Leon! 👏

08/04/2026

At a major healthcare conference this year, the keynote topic was prior authorizations and fax machines.

Kevin Deutsch breaks down why that says everything about where healthcare actually stands with AI.

Take a listen 👂🏼

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1500 Stony Brook Road
Stony Brook, NY
11794

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Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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