10/16/2026
"They sold us something we did not need."
There is a structural reason. Most IT providers pay commission. When the person recommending your firewall earns more on the bigger one, you are getting a quote, not advice.
We do not commission sales or account management. That incentive breaks the relationship, and we would rather keep clients eight years, which is our average.
Find one line on your last invoice you cannot explain. Comment INVOICE and we will go through it.