ClientTether

10/20/2026

Too Good to Be True Tuesday – Support is part of the CRM 🔥

Hoosier Admin relies on ClientTether throughout the workday to support entrepreneurs, contractors, and small businesses.

That level of daily use means Gene and Sheila Harris notice problems, opportunities, and workflow needs as soon as they appear. What stands out to them is how the ClientTether team responds. 💬

Questions are answered quickly. Support tickets are easy to submit. Product feedback is taken seriously, and several of their requested features have made it into the platform. ✅🛠️

For franchisors choosing a franchise CRM, the feature list is only part of the decision. The quality of the support team affects onboarding, adoption, and the value operators receive from the system over time.

A strong franchise CRM should improve alongside the needs of the people using it. 📈

10/20/2026

A franchise owner stops answering their coach’s calls. Is it a mindset problem, or has the coaching stopped helping? For Jeff Dudan, that question gets to th

10/16/2026

Franchise Fact Friday - 🤝 “Be your own boss” might get attention. But does it speak to what your franchise candidates actually want?

More buyers are looking for something beyond a business they can own. They want a community they can belong to and work that makes a difference. 🌱

In this clip from our FranDev 2.0 webinar, Rebecca Monet of Zorakle Profiles talks with our CEO, Dave Hansen, about a disconnect: candidate motivations are shifting, while many franchise recruitment campaigns still lead with prestige, status, and recognition.

What can your team do with that insight?

👥 Show the people and relationships behind your brand.
💬 Share franchisee stories about belonging and community impact.
📩 Review the nurturing messages in your franchise CRM. Do they reflect those motivations, or focus mostly on ownership and financial opportunity?

Financial goals still matter. Helping candidates understand the community they’ll be part of gives them another reason to connect with your brand.

10/15/2026

The candidate likes your franchise. But do they believe in your mission? 👀

In this episode of The Franchise Advisory Board podcast, hosted by ClientTether CEO Dave Hansen, Ty McBride, CEO of Preservan, shares a small signal he watches for during development calls.

“Customer... oh, I’m sorry. A neighbor.”

Preservan was calling customers “neighbors” even before it started franchising. When candidates adopt that language, Ty sees a sign that they’re buying into the culture. 🤝

Liking the investment opportunity and sharing the mission are two different things.

💬 What signals of culture fit does your team capture in your franchise CRM alongside financial qualifications?

▶️ Watch the clip below.

10/15/2026

A marketing program can look great at headquarters and still fall apart in the field. A brand fund can report strong immediate returns while leaving long-term b

10/14/2026

Team Takeaways - Every hour spent chasing updates is an hour your team could spend supporting franchise owners. 💡

ClientTether CEO Dave Hansen’s guide to franchise operations software shares three lessons for scaling support:

⚙️ Standardize processes before automating them.
📊 Use performance data to arrive prepared for coaching.
🤝 Build adoption by showing owners how the system makes their day easier.

Growth puts pressure on your team’s time. Clear workflows and connected information help them spend more of it supporting owners. ✅

📖 Read Dave’s full guide here: https://f.mtr.cool/2dciyrdubm

Franchise operations software provides a centralized way to manage franchise operations, coordinate franchisees, automate workflows, improve communication,

10/12/2026

AI is creating plenty of buzz in franchising. But what does it actually look like when it is used well? 🤖

In this episode of The Franchise Advisory Board Podcast, host and ClientTether CEO Dave Hansen sits down with Tushar Mishra, CFE, CEO of Delightree, for a practical conversation about using AI across franchise operations.

They discuss how brands can make information easier to access, support franchisees more effectively, improve training, connect scattered data, and help teams make stronger decisions.

No hype. Just real ways franchise systems can use AI to run more smoothly and scale with greater consistency. 📈

10/09/2026

Franchise Fact Friday - Growing a franchise system is not just about adding more locations.

It is about building more value for the people operating them. 👀

On this episode of The Franchise Advisory Board Podcast, host Dave Hansen talks with Brigham Dallas, founder and CEO of Hello Sugar, about the business model, technology, and operational decisions that have helped the brand scale.

They discuss AI-powered customer communication, receptionless locations, in-house marketing, apps, analytics, supply chains, franchisee profitability, and the importance of aligning incentives across the system.

It is a practical conversation about how franchisors can use technology and economies of scale to make running the business simpler and more sustainable.

10/08/2026

Franchisee success isn’t just a nice thing to talk about.

It’s what helps keep the entire system moving. 📈

In this conversation with Dave Hansen on The Franchise Advisory Board Podcast, DeNita Carani breaks down how franchisee success connects directly to the health of the brand:

✅ Stronger royalty revenue
✅ Better validation
✅ More confidence from prospective franchisees
✅ Less friction around new initiatives
✅ Healthier franchisor-franchisee relationships

When franchisees grow, the system benefits.

And when they struggle, every one of those areas gets harder.

💡 A franchise management solution or franchise CRM can help teams track activity and support owners across the system, but long-term growth still depends on helping franchisees build successful businesses.

🎙️ Hear DeNita Carani, COO of Apex Leadership Co, and Dave Hansen discuss it on The Franchise Advisory Board Podcast.

10/07/2026

Team Takeaways - A full pipeline and an active pipeline aren’t always the same thing. 👀

Some leads may have stopped engaging. Others may have finished their connection plans and stayed in the same column.

Over time, that clutter makes it harder to see where your attention should go.

Alannah Bowman shares a practical tip for keeping your franchise CRM organized:

🔎 Sort leads by days in each column, with the oldest first.
📋 Review their engagement and connection plan status.
➡️ Decide whether they still belong in the active pipeline or should move to an inactive one.

Keeping your franchise sales CRM current helps you focus on the conversations and opportunities moving forward.

Watch Alannah’s walkthrough, then give your oldest leads a second look. When did you last review their statuses?