11/16/2016
BRUCE MORRIS
Senior Technical Writer / Editor
2221 Thurm Ave. Cell: (415) 264-6245
Belmont, CA 94002-1547
E-Mail: [email protected]
Web site: http://www.morcommpress.com
BACKGROUND:
Over fifteen years experience generating user manuals, test procedures, application notes, and white papers for T‑1/E-1 (local loop to DS-3), DDS (Digital Data System), ISDN, DTE-DCE protocol analysis, LAN/WAN network diagnostics and automatic cable/connector testing.
CLIENTS: 1991-2016:
MorComm Technical Writing Services
Belmont, California
2004-2016: Margalla Communications, Inc., Woodside, California.
• Marketing White Papers on 10 Gig Ethernet, iSCSI and SAN hardware copy-edited using MS Word, MS Power Point, and Adobe Acrobat.
DCM Industries, Inc., Union City, California.
2000-01: Engineering Department
• Software and hardware manuals for automatic cable test systems used to measure IEEE-1394 FireWire, USB and coaxial cables, patch cords and connectors.
1993-94: Telecom Products Group
• Application notes and operating manuals for DCM Model 555B Full Duplex DS1/DS0 Analyzer, Model 545 T‑1/DS0 BER Test Set and Model 515 T-1 PCM Pattern Receiver.
Fujitsu Ltd.
1998-2000: Independent Contractor, Professional Services Division (PSD), Network Technology Group, HAL Computer Systems, Campbell, California
• Hardware and software user manuals for SR5400 Layer 2/Layer 3 switching router.
• Linguistic usability studies of software.
• Command Line Interface (CLI) firmware for “debugging” SR5400 Switching Router.
• Hardware and software user manuals
and VAR training materials for Net2Desk ISDN Router used in the Small Office/Home Office (SOHO) environment.
Carrier Access Corp. (CAC), Boulder, Colorado
1996-97: Engineering Design Lab
• Hardware and software user manuals for Access Bank II intelligent dual port T1 voice & data multiplexer (with V.35 router interface).
• Coordinated patent application development process for TSI (Time Slot Interchange) Switch and TDM (Time Division Multiplexing) techniques implemented in a Digital Signal Processor (DSP).
• Text and graphics for patent application submitted by CAC to Chrisman, Bynum & Johnson, Boulder, Colorado.
Telco Systems, Inc.
1994-96: ISO 9001 project, Alpha Lab, Fremont, California
• Long-term contract to write network qualifying test procedures and generate test plans and requirements for qualifying T-1/FT-1, DDS, ISDN, Frame Relay, and ATM network elements for ISO 9002 / 2000 document certification.
TTC, Germantown, Maryland
1991: Marketing-Communications Dept., TTC / Fireberd Division
• Reference manual for TTC T-1 PCM Analyzer module of Fireberd 6000 network test set.
EMPLOYMENT
HISTORY:
IN-HOUSE TECHNICAL WRITING POSITIONS
1988-90: Tektronix Corporation
Senior Technical Writer
LP COM Subsidiary
Mountain View, California
Computer user software and hardware manuals for TC 1000 Protocol Analyzer and TC 1000 CEPT / E1 PCM Analyzer
• Researched ITU-TSS Blue Books to bring manuals into conformity with European E1 CEPT/PCM conventions.
• Ran TC 1000 CEPT PCM analyzer software to generate engineering debugging reports.
1985-88: Verilink Corporation
Senior Technical Writer
Marketing & Engineering Departments
San Jose, California
User manuals for T1 Channel Service Units (CSU/DSUs), BER test sets (BERT), automatic protection logic switches (APLS), and ESF network diagnostic management software.
• Founded and managed Verilink technical documentation department.
• Coordinated manual printing and distribution.
• Interfaced with printers, copy shops and graphic artists.
• Wrote marketing application notes.
1980-82: Junior Technical Writer
Farinon Division/ Harris Corporation
San Carlos, California
User manuals and field modification hardware kits for digital and analog microwave radios
• Maintained technical documentation library.
• Produced user manuals and field mod kits in conformity with Bell System Standard Practices (BSP) requirements.
EDUCATION:
B.A., English and Linguistics, San Francisco State College, San Francisco, California
ADDITIONAL EDUCATION:
AC/DC Electronics, College of San Mateo / Harris‑Farinon, San Carlos, California.
Electronics 100 (Basic Electronics), Cañada College, Redwood City, California.
Desktop Publishing Seminar: “Designing with Desktop Publishing,” Business and Professional Research Institute, Palo Alto, California.
Seminar, “T-1 Takes Off,” Delphi Associates, Inc., San Francisco, California.
Seminar, Emerging Broadband Technologies @
Michael F. Finneran, dBRn Associates, Inc., Fremont, California.
PROFESSIONAL
AFFILIATIONS:
Senior Member, Silicon Valley Chapter,
Society for Technical Communication (STC).
Full Member, San Francisco Section, Institute of Electrical and Electronics Engineers, Inc. (IEEE).
Member, IEEE Communications Society.
HONORS:
Biography in Marquis Who’s Who In Science and Engineering, 9th Edition, 2007-08.
Biography in Marquis Who’s Who in America, 63th Edition, 2008.
Member, Commonwealth Club of California, 2006.
SKILLS:
Hardware:
IBM PC/AT; iMac, HP LaserJet 5000, HP LaserJet IIP Plus, and Apple Laser Writer III printers; HP ScanJet 5p scanner, et al.
Software:
Adobe FrameMaker 7.2; Adobe Acrobat 7 Professional; MS Word for Mac 2011; MS PowerPoint 2003; MS Visio 2000; Corel WordPerfect Suite 8; WP Presentations Graphics; ProComm Plus communication software, et al.
OSs:
WIN XP; WIN 7, OS X Sierra
LICENSES
& PERMITS:
City of Belmont Business License
No. 06016934
California State Sellers Permit
SR BHA 99793156
MorComm Technical Writing Services generates high-quality documentation for the telecommunications and datacom industries, including user and references manuals, engineering test procedures, application notes, marketing white papers and data sheets. Our clients include Carrier Access Corporation, DC...
