Jarvis CRM

09/15/2026

Who owns the outcome on a Claris FileMaker project?

FileMaker makes it possible to build quickly, but that speed can blur the line between development and project management.

As projects grow, the challenge becomes bigger than the build itself. Scope changes. Budgets tighten. Priorities shift. Dependencies appear.

Someone has to keep the full picture aligned: scope, timeline, budget, communication, priorities, risk, and client expectations.

That is where strong project management changes the experience—not by adding more process, but by making delivery more predictable, transparent, and successful.

Part 1 of 3 on project management in the Claris world. What makes Claris FileMaker Pro attractive can also make its projects hard to manage: you can build quickly. A skilled developer can sit with a client, understand a problem, and produce something useful far faster than traditional software allow...

09/08/2026

What happens when feature requests, bugs, and user feedback live in emails, meetings, and hallway conversations?

For Family of Kidz, we built a native support and feature-request system directly inside their existing Claris FileMaker environment.

That means users can submit issues and ideas where the work already happens, while the team can review, prioritize, and track requests through completion without adding another disconnected tool.

Good custom software should not stay frozen at launch. It should evolve with the people and processes it supports.

When software becomes part of how an organization runs every day, maintaining it stops being purely technical. People notice things. A button takes too many clicks. Someone has an idea that could save time, but it surfaces in a meeting and is gone by the next week. That was the situation facing

09/08/2026

Celebrating 13 Years with James Scarpetta 🎉

Today we’re celebrating James Scarpetta and 13 years of dedication, creativity, and impact at The Scarpetta Group.

Over the years, James has played an important role in helping shape the work we do, the solutions we build, and the experience we create for our clients. His commitment to thoughtful design, problem-solving, and quality continues to make a difference across our team and our projects.

08/26/2026

The highest compliment we can receive about the software we build? "I don't even think
about it anymore." 👻

Good software should feel invisible. It shouldn't get in your way or require a 100-page manual to
understand. It should quietly handle the heavy lifting in the background, allowing your team to
simply execute their jobs flawlessly.

Stop wrestling with your tech. If your software isn't invisible, it's a liability.

Learn how we make it
disappear: https://scarpettagroup.com/services/

08/18/2026

Complexity in your operations is a silent tax on your revenue.

Every extra step, every redundant app, and every confusing interface slows your team down. Over the course of a year, that complexity costs you thousands of hours of productivity.

You are bleeding profit every time your team clicks between five different apps to finish one task. We take your most tangled messes and turn them into one-click solutions. See the difference: https://scarpettagroup.com/services/

08/05/2026

You can't out-train a bad system.

If you have a clunky, frustrating piece of software, your team will find workarounds. They will
skip steps, create rogue spreadsheets, and ignore protocols. It’s human nature.

Systems shape behavior. If your team is making mistakes, it's not their fault it's your software's
fault.

Spend less time holding your team accountable for mistakes and start fixing your systems.

Create a path of least
resistance: https://scarpettagroup.com/services

07/23/2026

"App fatigue" isn't just annoying, it creates dangerous data silos.

When your CRM doesn't talk to your inventory, and inventory doesn't talk to accounting, you don't have a business system. You have islands of information. This leads to duplicate entries, inaccurate reporting, and dropped balls with customers.

Operating in silos means you are making business decisions blind.

Stop guessing and start knowing. See how a custom Claris FileMaker database forces all your data to tell the truth: https://scarpettagroup.com/filemaker-developer

07/20/2026

The classic dilemma: Do you buy off-the-shelf software or build a custom solution? 🛠️

Buy if: Your processes are standard across your industry, and you don't mind changing how you work to fit the software's rules. Build if: Your workflow is your competitive advantage, and generic software is slowing you down with clunky workarounds.

Off-the-shelf software forces you to compromise your business to fit their mold. Every day you compromise is a day your competitors pull ahead.

Don't click this link if you're happy settling for "good enough." But if you want a true competitive edge, look here: https://scarpettagroup.com/filemaker-developer

07/16/2026

Some of the best updates in FileMaker 26 aren't the biggest they're the ones that solve everyday frustrations.

One example is Get ( AccountPasswordDaysRemaining ), a new function that finally gives developers a way to warn users before their password expires. Instead of unexpected lockouts and support tickets, users can receive timely reminders to update their password before it becomes an issue.

In our latest blog, we cover:
• What the function does
• Why it matters
• Practical ways to implement it in your solutions
• How it can improve the user experience while supporting password rotation policies

Have you started exploring the new FileMaker 26 functions yet? We'd love to hear which ones stand out to you.

The one login screen everybody hates You know the moment. It's Monday morning, you're mid-task, and FileMaker stops you cold: password expired, change it now. No warning, no heads-up email, just a wall. Multiply that by a few dozen users and you've got a steady trickle of "why can't I log in" messag...

07/01/2026

Is your team working hard, but projects are still falling behind? Look for these common workflow bottlenecks: 🛑

Approval Limbo: Waiting days for an email sign-off.

Information Scavenger Hunts: Searching across 5 different apps to find one client detail.

The "Human API": Paying employees to manually copy data from Software A to Software B.

If these sound familiar, your tech stack isn't just failing your team it's actively capping your revenue.

See how we diagnose and eliminate the bottlenecks you didn't even know you had: https://scarpettagroup.com/services/