09/18/2026
🚨Service Alert Update 9/18/26 3:30pm - Outage Resolved🚨
The damaged cable has been repaired and the network issue has been resolved, and phone and internet services should now be restored.
Thank you for your patience while our crews worked to identify and repair the problem. If you are still experiencing service issues, please contact our office so we can assist you. 800-535-0611 opt 1
⚠️Service Alert Update 9/18/26 12:00pm - Network Affected⚠️
Further investigation has confirmed that the damaged cable is affecting a larger area than initially suspected. Additional crews are en route to assist those already on site.
Affected services include phone and internet across our network. Our teams are actively working to isolate the damage and restore service as quickly as possible.
We’ll continue to post updates as more information becomes available.
⚠️Service Alert 9/18/26 11:30am - Datil to Socorro⚠️
Our crews are investigating possible damage to our in-ground cable. Our team is en route. Updates will be posted as they become available.