Sheridan PC Doctor

02/11/2026

I get text messages on my phone all day long that are spam. Sometimes they want you to opt out by pressing a number or going to a website.

DON’T DO IT!!! The only thing you need to do is type in: STOP then send the text
Next, delete the text by swiping it (at least on the iPhone) to the left, then Delete as spam

05/23/2023

Effective as of May 23, 2023, Sheridan PC Doctor has a new Policy for Service Calls. We are still providing our same in-home and on-site business five-star service for all our current and future Sheridan customers, as well as any current Big Horn customers.

However, if you are outside the Sheridan Zip Code and are having technology issues, we will no longer provide this service. If you need technology service, please give us a call at (307) 763-0235 to set up an appointment to drop off your device(s) at our Sheridan location. We are located at 1341 Stonegate Drive in Sheridan. When we finish the work, we will contact you to pick up your device(s). Please give us a call if you have any questions. We are sorry for any inconvenience this may cause you or your business.

03/11/2023

*** WARNING ***

Just in… The Senate Intelligence committee is targeting Tik Tok and the brief states “And before that, it was Russia’s Kaspersky Lab.” It is not clear if Kaspersky is safe now or not. The website safetydetectives.com reads, “Currently, we have no evidence to suggest that Kaspersky (headquartered in Russia) is a danger to its users.” Some people feel that Kaspersky is unsafe because of the increasing tension between the USA and Russia.

For my current clients, I am suggesting an alternative virus protection other than Kaspersky. Because of that, I just changed to an alternative even though I had two years left on my subscription. I have to be an expert in the alternative. If you are my client, and want to know the alternative, please message me, text me, or call me and I will let you know the alternative virus protection. Please note, Kaspersky was doing a great job protecting my computers and the phones we own. I had an issue with the VPN and I contacted Kaspersky. After many emails, they created a patch, and my VPN was fixed. So, I do not have issues with Kaspersky.

Note: if you stop using Kaspersky, make sure you turn off autopay. This is no easy task. I can send my clients an email to a link depending on how you paid for Kaspersky to turn off your autopay. Let me know.

03/05/2023

iPhone News: Have you ever left your home and your battery was not charged all the way? There is a feature on the iPhone that prohibits your battery from charging. To stop this feature, go to Settings> Battery> Battery Heath & Charging > (at the bottom there is a toggle switch) “Clean Energy Charging” that is toggled on. When on, it allows the iPhone to decide when the phone should charge or not. If it is the wrong time of the day, it may decide not to charge your phone. If you toggle this off, the phone will charge when you decide to charge the phone.

11/15/2021

Windows 11

Windows 11 is here. How is it different? Way different and it will be hard to get used to for the average user. Therefore, prior to installing Windows 11 on your computer, go to the Microsoft website and learn all you can about Windows 11.

• Basically it is widget based. Widgets. While they've been around for a while (remember desktop gadgets on Windows Vista?), including in a recent Windows 10 update, you can now access widgets directly from the Taskbar and personalize them to see whatever you'd like.

• A new, more Mac-like interface. Windows 11 features a clean design with rounded corners, pastel shades, and a centered Start menu and Taskbar.

• Integrated Android apps. Android apps will be coming to Windows 11 and installable from within the new Microsoft Store via the Amazon Appstore. (There were a couple of ways to access Android apps on Windows 10, including if you had a Samsung Galaxy phone, but this will make it native.)

• Microsoft Teams integration. Teams is getting a facelift and will be integrated directly into the Windows 11 taskbar, making it easier to access (and a bit more like Apple's FaceTime). You'll be able to access teams from Windows, Mac, Android, or iOS.

• The general ethos is a move to a softer, more-rounded theme. Windows no longer has the right-angle corners that we've become accustomed to, but are rounded instead. It's a subtle change, but it does have a different feel — at least it does when the windows are not full screen.

• The other major change is the shifting of the taskbar to the middle of the screen, as opposed to being squeezed into the bottom left-hand corner. Worry not though, you can move it back to how it works in Windows 10 with the flick of a switch on the Taskbar Settings screen.

10/03/2020

Threats to small businesses is on the rise. Protecting your business is important. Below is an article that may help.

If your computer is slowing down, it may be a result of a security breach. Call up for a complete computer review at
(307) 763-0235.

A successful cyberattack could cause devastation to a small business. A cybersecurity expert shares the latest on how to safeguard your company.

09/09/2020

A lot of people are worried about their computer suddenly slowing down to a crawl. An hour goes by and their computer is still not working. Then we get a call. Help!

A lot of old computers we see need a tune-up because they have:
• PUPs (Potentially Unwanted Programs) that slow the computer
• Malware, that may harm their computer
• Adware that monitor your computer
• Windows registry errors (these errors will slow down the performance of Windows)
• Junk files left behind by old installations

Another thing that slows your computer down substantially, is Microsoft updates. Microsoft can send updates to your computer anytime of the day. If you think the Microsoft should have updated at night or early morning, think again. This can slow down your computer for hours. It depends on the internet connection speed. One client’s computer was updating for 12 hours.

How does this happen? Your computer is either off or asleep when the update was sent from Microsoft. Therefore, it cannot perform the update. So, when you arrive at your computer to turn it on or wake it up, the Microsoft update now looks for its opportunity to update your computer.

How to fix this. Go to settings, type in the search bar “power”. Then, from the drop-down menu, select “Power & sleep setting.” Look for “When Plugged in, PC goes to sleep after”. From the drop-down menu select Never. Of course, Microsoft may continue to send updates anytime and sometimes catch you during the day. However, your computer will not go to sleep at night. This will not affect the screen saver.

Please note, if you do not have a good virus protection on your computer, do not leave it on overnight. Avast free is NOT a good virus protection. If you have a good virus protection on your computer, then Microsoft states you can leave your computer on. Remember, you MUST have virus protection, or your computer WILL be at risk.

Please call us for an appointment for your in-person computer review.

08/20/2020

Apparently, we need to prepare for these phone calls ...just in case 🙄
‘Good morning, According to our system, you are likely to have been in close proximity to someone who has tested positive for COVID-19. This means that you now need to self-isolate for 7 days and take a COVID-19 test.'
'OK. Can you tell me who that person was?'
'I'm not able to tell you that. That is confidential information.'
'Right. Um... so ....'
'But you do need to be tested within the next 72 hours. So can I just get the best mailing address so that we can send a kit to you?'
'Ok (gives address)'
'Thank you - and I just need to take a payment card so that we can finalize this and send the kit to you.'
'Sorry - a payment card? I thought this was all free?'
'No - I'm afraid not. There is a one-off fee of $50 for the kit and test results. Could you read off the long card number for me, please, when you're ready.'
'No - that's not right.
'I'm afraid it is. Can you give me the card number please - this is very important, and there are penalties for not complying.'
Puts the phone down....
This is how scammers work. And vulnerable people will fall for it.”
Don't fall for it...!
COPY and PASTE
watch out ...🤬
Tell our elderly.

04/09/2020

We are not going to be open for Good Friday. Sorry for any inconvenience this may cause.

Have yourself and your loved ones a Happy Easter Sunday.