Sheridan PC Doctor

02/24/2026

As people start their travels this year, beware of hidden cameras in rooms. There are devices you can purchase on Amazon that will help you find them. If anyone wants advice, comment here and I will be post two different devices that may help. A great app for your phone to detect local networks is Fling. It will assist you detect what network is active and what devices are connected to the network. If cameras are connected, Fling will alert you.

02/11/2026

I get text messages on my phone all day long that are spam. Sometimes they want you to opt out by pressing a number or going to a website.

DON’T DO IT!!! The only thing you need to do is type in: STOP then send the text
Next, delete the text by swiping it (at least on the iPhone) to the left, then Delete as spam

01/20/2026

iPhone and iPad are at High risk

PROBLEM
Hackers have found a way into Apple devices (iPhones and iPads). They can get all your contacts and take control of your device.

ACTION TO TAKE
You MUST update your device to 26.2 to fix this issue.

To update the software following these instructions:

1. Open settings
2. Tap “General”
3. Tap “Update Software”
4. Download and install the 26.2 update.

Please note: while you may have your device on auto updates, it may not update. My iPhone did not automatically update. I had to update it manually.

ADDITIONAL ACTION
Also, I use Mobile Security from Bitdefender. I run it at least once per week. It checks your OS for iPhones and IOS for iPads. You can get a free version. However, If you purchase Bitdefender for your computer, you get five devices, which includes Mobile Security for your phones.

Last, I am not fond of the new look and feel. Although I talked to some people that love it. Some new features need your attention. For example: if a call comes in and the caller is not in your contacts list the caller is considered spam. This feature is not a good feature for my business. So, you have to go into Settings >> apps >> phone, and scroll down to the new settings, read what they do and make a decision how you want your phone to respond to incoming calls. I tried one, then realized it caused new customers and valid incoming calls, (e.g., doctors who use other extensions than the main extension) not to get through the first time. Whereby, not leaving messages and me missing calls.

IN CONCLUSION
You MUST UPDATE to 26.2 in order to be safe. You may or may not like the new update. I would recommend getting virus protection on all your devices (computers, laptops, iPhones, iPads). I even have virus protection on my router. I had someone try to hack into my router yesterday (1/19/2026)

04/26/2025

If you have or your grandchildren are 6th graders or older, please click on the below link. it is IMPORTANT!!!

04/24/2025

Seniors please beware of scammers and fraud. If you do not know the phone number, do not pick up the phone call. If the email is not a friend, delete it. If a text message is not a friend delete it. If any of them say they are your bank or insurance provider, call them with the phone number you have only.

03/14/2025

Due to things out of my control, I will not be available until April 7th.

Send a message to learn more

10/05/2024

On behalf of the City of Sheridan, I would like to express our unwavering support for our neighbors in the Town of Dayton as they continue to face the ongoing threat of the Elk Fire. Our thoughts and prayers are with everyone impacted by this situation, and we recognize the tremendous efforts being made to protect the community.

We are immensely grateful to the firefighters, first responders, and emergency personnel working tirelessly to safeguard lives and property. Their bravery and dedication during these challenging times are truly commendable, and the Sheridan community stands ready to assist in any way possible as the situation develops.

For general information regarding the fire, please call the fire incident command information line at (307) 303-7642. For specific and updated evacuation notices, please visit the Sheridan County website at https://www.sheridancountywy.gov/news_detail_T10_R100.php.

We encourage all residents to stay informed and follow safety guidelines. The City of Sheridan is committed to supporting Sheridan County and the Town of Dayton in their efforts, and we will continue to stand by your side during this difficult time.

-Mayor Richard Bridger, City of Sheridan

09/09/2024

There is an uptake in Social Security scams. Social Security will never just send you an email. They always send you a letter by US Mail.

It you use a great virus protection like Bitdefender Total Protection, most likely this will go to spam.

IMPORTANT: No mater what NEVER click a link on an email.

Even if it is your bank. Go to the browser you use, and use your bookmarks. Do the research through your your trusted bookmarks or through calling directly to who you may think there is an issue with.

08/09/2024

*** WARNING *** KASPERSKEY UPDATE

If you have Kaspersky, it is not just a flip of a switch or installing another virus protection to turn off the autopay. It is a process.
First, you need to determine who billed you. There are four different companies as follows:
1) Allsoft
2) Nexway
3) Digital River
4) 2Checkout

What makes it more difficult? Each of the above companies has a lot of companies that may appear on your credit card statement that role up to one of the four companies. So, what do you do? Note: it may not be easy.

1) Find the company on your credit card statement that billed you for Kaspersky.
2) Then, log into “My Kaspersky” on the internet. You will need your email associated with Kaspersky and your password.
3) Next, find the search icon, and click on it.
4) In the search box, enter “cancel” and press enter.
5) You will get search results. Find something like “How to cancel Autopay” and click on it.
6) From there, scroll down the webpage and search for the company on your credit card bill.
7) Then determine the main company.
8) There will be a guide for the main company on how to cancel Autopay back at the top of the webpage. Click on that link.
9) Follow the instructions.
10) Note: I worked with some of my customers with Digital River and when we tried to cancel the autopay online, the entry form would not accept their email. We ended up researching Digital River’s phone number [ (781) 503-7887 ] and calling them. We were on hold for 45 minutes, and we could barely understand the people that were on the phone, However, they finally canceled the autopay.

08/01/2024

On July 20th, the Commerce Department announced a ban on the sales of Kaspersky software in the U.S. The government argued the company's Russian connections pose an “undue or unacceptable risk to U.S. national security or the safety and security.”

Therefore, if you are using Kaspersky for your virus protection you should consider doing the following:

1) Immediately turn off your autopay
2) Determine how much time you have left for your virus protection
If you want to try to get some money back, contact Kaspersky
3) I would recommend installing Bitdefender Total Security and VPN

Use the internet to install. If you need assistance, please call me for an appointment. (Note: when you install Bitdefender, it will ask you to uninstall any other virus protection, like Kaspersky, that you have on your device.

06/10/2023

We have started a new promotion called Featured Business. It is for our business customers that have us perform regular routine maintenance, have the right virus protection on their computers, and have a person in-house that can help them with modest computer support.

Our first featured business is Kilpatrick Creations. Visit our Featured Business webpage.

Kilpatrick Creations has been our client since January 2019. This family-owned business is located at 39 E. Brundage St., in Sheridan, Wyoming. Joanne Kilpatrick and her husband Tom are the owners. The business was established in 1996. Taking pride in their work, they strive to provide you with the....

05/23/2023

Effective as of May 23, 2023, Sheridan PC Doctor has a new Policy for Service Calls. We are still providing our same in-home and on-site business five-star service for all our current and future Sheridan customers, as well as any current Big Horn customers.

However, if you are outside the Sheridan Zip Code and are having technology issues, we will no longer provide this service. If you need technology service, please give us a call at (307) 763-0235 to set up an appointment to drop off your device(s) at our Sheridan location. We are located at 1341 Stonegate Drive in Sheridan. When we finish the work, we will contact you to pick up your device(s). Please give us a call if you have any questions. We are sorry for any inconvenience this may cause you or your business.