The Edge for Jewelers

09/04/2026

At the 2026 Edge User Conference, we officially announced that The Edge is moving to the cloud! We'll share the video of our CEO's session early next week.

Some of the new cloud features include: mobile CRM, AI-driven insights and recommendations, integrated messaging, calendar scheduling, and a tremendous overhaul of the analytics and reporting dashboards.

Check the comments below to sign up for the Beta.

P.S. - Look at Lenny go! He even cleaned the lens!!! He is the best. 😭

08/22/2026

I now have a standing bet with Lenny that if I get 100 people to drop by and say "hello" (at ANY show), he will get a tattoo of my cat. Mary is keeping track.

If you're near booth 843 at the please say "hello" so you can see how his arm looked pre-cat.

P.S. Can you help them with their phone's camera lenses?

07/02/2026

Whether you're spending the holiday weekend with family, friends, or enjoying some well-deserved downtime, everyone at The Edge wishes you a wonderful Independence Day!

Holiday Hours:
🎆 Friday, July 3 (Observed): Office closed | Emergency Support available 9:00 AM–9:30 PM ET
🎇 Saturday, July 4: Office closed | Emergency Support unavailable

We'll resume normal business hours on Monday, July 6 at 9:00 AM ET.

If you need help over the holiday weekend, remember that edgeuser.com/ is available 24/7 with knowledge base articles, tutorials, and troubleshooting resources.

05/25/2026

Today, we remember and honor the courage, sacrifice, and selflessness of those who have served.

Please note that our office is closed and there will be no Emergency Support available today. Support will resume at the start of normal business hours tomorrow, Tuesday 5/26 at 9:00am EST.

For a series of self-help options, please visit EdgeUser.com for an extensive knowledge base, tutorial videos, troubleshooting guides, and more.

05/17/2026

Ready to go beyond the basics?

This week’s webinars are built for users who want to work faster, solve problems smarter, and get more out of their Their Edge every day.

Join us for advanced training sessions covering:
• Advanced Point of Sale
• Advanced Service Management
• Advanced Reporting

Learn powerful workflows and deeper strategies designed to help your team operate more efficiently and make better business decisions.

Reserve your spot and sharpen your skills this week: https://edgeuser.com/Knowledge/Calendar

05/15/2026

We're getting everything ready for on May 29! 💎

It's always a highlight of the year for us, mostly because we finally get to catch up with everyone in person. If you're planning to be there, we'd love for you to swing by Booth 52107 and see what we've been working on lately.

Just a heads-up: if you haven't grabbed your pass yet, the rates go up after next week. ⏳

You can register here: https://i.snoball.it/p/2gu0ugwo/f/1

Hope to see you in Vegas!

Join JCK 2026 at The Venetian Expo, Las Vegas. Discover jewelry trends, products, and connect with industry professionals worldwide.

05/09/2026

No matter where you are in your Edge journey, there’s something for you in this week’s webinar lineup.

From foundational training to advanced best practices, this week’s sessions are designed to help you work smarter, strengthen your processes, and get even more value from your Edge system.

Plus, don’t miss Tuesday’s special FREE webinar presented by our partner, JM Care Plan. Learn how you can seamlessly integrate care plans into the sales process to enhance customer confidence, increase profitability, and create a smoother in-store experience from start to finish.

View the full schedule and reserve your spot here: https://edgeuser.com/Knowledge/Calendar

05/08/2026

We’re counting down to JCK and we can’t wait to see our Edge family there.

If you’re attending the show, make sure to stop by Booth 52107 to connect with the team, see what’s ahead for The Edge, and spend time with the people who make this community so special.

We’d love to see you there.

05/02/2026

A new week = new opportunities to get better. 💪

Our latest Edge Webinar lineup is here covering the essential tools, strategies, and insights you need to run a stronger, more profitable store.

Claim your spot: https://edgeuser.com/Knowledge/Calendar
or check out the webinar calendar link in our Instagram bio.

Click on the webinar that grabs your interest, and register in just a few minutes.