Mac Medics

06/03/2026

We successfully fix this iPhone 17 Pro today. This is the before picture. Not a fan of the racing stripe look and this customer did not have AppleCare so this was a pretty costly repair. Don’t get tricked into buying the carrier insurance through Asurion. You really want AppleCare +! And a fun insider tip is that due to some changes at Apple you can buy a two-year plan of AppleCare+ from MacMedics at a pretty substantial discount. Apple only sells it as monthly and only with the loss now it’s either that or AppleCare one which is $20 a month for three devices.

06/02/2026

Legitimate IT support people will never ask for gift cards as payment. Hackers prey an older folks and have them drive around town and buy high value gift cards usually from Apple. If you see somebody buying a $500 gift card or multiple $500 gift cards it’s OK to say this might not be right. Clerks at the stores that sell gift cards should be on the lookout for these scams.

06/01/2026

Proud MacMedics moment!!

Four summers ago, Parker joined us as an intern. Extremely smart, hardworking, and curious — the kind of person who asks the right questions and actually cares about the answer.

When he told today us he'd accepted an offer at Apple to work as a chip designer, we weren't surprised. We were honored to have been a small part of his Apple journey.

In a month, he'll be working on the chips inside the very Macs we service every day.

Apple isn't exactly handing out jobs like Halloween candy right now — Parker earned his. And we couldn't be happier for him.

Shout out to former interns:

Nic - Gentex (robotics)
James - 1st Officer USGC
Marcus - Space X
Hyun - Apple
Alec - Tesla

06/01/2026

A longtime, Mac‑specialized IT firm gets acquired by a multi‑state MSP. The contracts change. The team changes. And suddenly, clients who were used to having Apple‑savvy consultants who knew their environment are now stuck in a generic help‑desk queue where every issue has to be solved remotely by techs who primarily speak Windows.

If you run a mostly‑Mac shop, you know exactly what that transition feels like!

You go from "call the guy who helped us last time" to "submit a ticket, wait 2–3 business days, explain your setup again, and hope someone understands what a Mac actually needs."

And if your managed service provider just got rolled into a larger firm — you're not alone. We've already heard from several businesses in the Baltimore‑Annapolis‑Washington area experiencing this firsthand.

Here's the thing: you don't have to settle for it.

MacMedics has been supporting Macs since 1989 — before the Apple Store existed. We're independently owned, Apple‑focused, and we're not being acquired by anyone.

We hold three Apple authorizations (Business Partner, Technical Partner, and Authorized Service Provider) — the only firm in the DMV with that triple designation. So whether you need sales, consulting, or repairs, one team handles it all!

We don't require massive upfront retainers or lock you into per‑device monthly bundles filled with low‑quality tier‑one support. We'll work with you — full managed service, co‑managed with your in‑house IT, or on‑demand — using best‑in‑class MDM tools like Jamf and Mosyle when it actually makes sense for your environment.

If your Mac support just changed hands and it doesn't feel right… you have options. Let's talk. 1-888-4-DC-MACS

Your One-Stop Mac Destination

06/01/2026

Just because someone tells you your computer is “dead” and your data is gone doesn’t automatically make it true.

We’ve had multiple recent cases where a shop called time of death, sold a brand‑new computer, and was flat‑out wrong — the old machine and the data were still recoverable.

Here’s how we handle it at MacMedics:

1. You can always stop by the shop and I’ll see if I can get your Mac to power on and behave. There’s no charge just to try that at the counter.
2. If the computer really won’t turn on, we have other ways to potentially bring it back to life. When we have to move beyond basic checks and start using more advanced procedures, we charge a 99 dollar diagnostic fee.

Bottom line: before you accept that your computer and your data are “gone,” let a data‑focused shop like MacMedics take a second look at it.

You don’t have to take the Apple Store‘s word that your machine is dead and similarly you do not have to take a big box store’s word that your computer is de...

06/01/2026

A longtime, Mac‑specialized IT firm gets acquired by a multi‑state MSP. The contracts change. The team changes. And suddenly, clients who were used to having Apple‑savvy consultants who knew their environment are now stuck in a generic help‑desk queue where every issue has to be solved remotely by techs who primarily speak Windows.
If you run a mostly‑Mac shop, you know exactly what that transition feels like.
You go from “call the guy who helped us last time” to “submit a ticket, wait 2–3 business days, explain your setup again, and hope someone understands what a Mac actually needs.”
And if your managed service provider just got rolled into a larger firm — you’re not alone. We’ve already heard from several businesses in the Baltimore‑Annapolis‑Washington area experiencing this firsthand.
Here’s the thing: you don’t have to settle for it.
MacMedics has been supporting Macs since 1989 — before the Apple Store existed. We’re independently owned, Apple‑focused, and we’re not being acquired by anyone.
We hold three Apple authorizations (Business Partner, Technical Partner, and Authorized Service Provider) — the only firm in the DMV with that triple designation. So whether you need sales, consulting, or repairs, one team handles it all.
We don’t require massive upfront retainers or lock you into per‑device monthly bundles filled with low‑quality tier‑one support. We’ll work with you — full managed service, co‑managed with your in‑house IT, or on‑demand — using best‑in‑class MDM tools like Jamf and Mosyle when it actually makes sense for your environment.
If your Mac support just changed hands and it doesn’t feel right… you have options. Let’s talk. 1-888-4-DC-MACS www.macmedics.consulting - “https://macmedics.consulting/2026/05/31/feeling-uprooted-by-your-mac-msp/“

05/31/2026

“After taking my MacBook Air to two different Apple Stores with no success, these guys were able to get my MacBook Air up and running again in no time! And, great set of people who are very knowledgeable! These guys at MACMEDICS are the real genius and their store in Severna Park is a real [...]

05/29/2026

Just because somebody tells you your computer is dead and your dara is lost doesn’t necessarily mean that that’s true! Multiple cases recently, where somebody called the ball and signed the death certificate and sold the customer a new computer because their old computer was dead and they were wrong! 1. you can always stop by the shop and I can just see if I can get it to come on and there’s no charge to try that. 2. If the computer really is dead and it won’t turn on at the counter, we have other ways to potentially bring it back to life and we just charge a $99 diagnostic fee if we have to start exerting some other procedures to get the computer to cooperate.

05/27/2026

This is why you need It’s the cheapest thing that Apple offers as a service. It backs up every single thing on your phone to iCloud every night that your phone is on your home Wi-Fi, the screen is locked, and it’s plugged into a charger. Plus, you can buy a plan and share it with your family or a friend. If you need a big data plan and you’re also an Apple TV subscriber you may want to consider Apple one. That service includes Apple Music, Apple fitness, Apple TV, and 2 TB of iCloud storage. That plan can be shared with up to five people so including yourself that six people.