Aurelian

Automate non‑emergency calls with AI.

Conversational AI that routes callers, triages emergencies, and collects information for CAD reports, all over the phone in real-time.

10/04/2026

Fall conference season keeps rolling, and so do we.

This week our team is heading to five shows across the country:

📍 Idaho PSAP Conference | Oct 5 to 7
📍 Utah APCO/NENA Fall Training Conference | Oct 5 to 7
📍 Nebraska APCO/NENA Conference | Oct 6 to 8
📍 New York State 911 Coordinators Association Fall Conference | Oct 6 to 8
📍 SC APCO/NENA Conference | Oct 6 to 9

If you're at any of these shows, come find us. We'd love to hear what's working in your center and what isn't.

09/30/2026

In Bend this week for the Oregon APCO/NENA Fall Conference? Find us at Booth 7!

Last month, WVCC and WCCCA co-hosted our Oregon Public Safety Symposium in Salem, where telecommunicators from across the state compared notes on staffing, community service, and adding new technology without adding to the load on the floor.

We'd love to keep that conversation going. Stop by Booth 7 to see how Aurelian makes telecommunicators' lives easier and helps every call get the right response.

09/28/2026

Last week, the Aurelian team got together in Bend, Oregon for our annual company offsite.

We've grown quickly over the past several months, so this was a fantastic opportunity for teammates from across the country to connect in person, discuss the future of the PSAP, hear directly from customers, and, of course, settle a little friendly pickleball rivalry.

We came home more energized and focused on building for the dispatchers and call-takers that deserve better. Can't wait to show you what we're building next.

09/23/2026

The next call won't wait for your next QA review or training cycle.

When feedback shows up weeks after a call, it arrives too late to help on the calls in between. Real-time QA closes that gap by improving the very next call.

On October 14, join Aurelian CEO and co-founder Max Keenan with Thomas Donahue, Dispatch Supervisor, and Baylie Burroughs, Civilian Supervisor, from the City of Akron for a live webinar on:

• How real-time QA improves performance on the next call
• Why training simulations built on your center's own SOPs turn everyday call insights into measurable quality improvement
• What stronger QA and training mean for the community your center serves

Registration in the comments.

09/16/2026

Thank you to everyone who stopped by our booth at the RISE Women in Policing conference in San Diego last week.

It was a fantastic opportunity to meet women leading and shaping public safety from every angle, and to hear what is happening on their floors, from staffing to the daily work of serving their communities.

Thank you for sharing your experiences and the warm welcome. We’re glad we got to connect!

09/15/2026

Conference season is in full swing and this week the Aurelian team is on the ground at five state and regional public safety events.

If you’re attending, come say hello. We would love to show you why agencies call Aurelian their community’s favorite AI:

󠁯•󠁏󠁏 Ohio APCO/NENA Joint State Conference, Sept 13-16
󠁯•󠁏󠁏 Arkansas APCO/NENA Conference, Sept 13-16
󠁯•󠁏󠁏 Indiana NENA Conference, Sept 14-17
󠁯•󠁏󠁏 Michigan 911 Technology Forum, Sept 14-16
󠁯•󠁏󠁏 PA NENA State Conference, Sept 16-18

09/14/2026

Last week in Salem, public safety leaders and telecommunicators from across Oregon came together for the Oregon Public Safety Symposium and shared ideas for strengthening staffing and better serving their communities.

To every agency that joined us, thank you for your time, your candor, and the work you do for your communities. We are already looking forward to the next one!

09/09/2026

Southeast Communications in eastern Washington normally handles around 250 calls in a given evening. Earlier this year, on the Fourth of July, they took 1,500.

Callers who just needed information got a text from AVA: event maps, parking, legal hours, and where to report a lost or found pet. It also fielded the question every telecommunicator hears a thousand times on the Fourth: where can I legally light these fireworks off?

That kept the floor free for the actual fires.

"It was really cool to see," Gwen Stanley said, "because then we could focus on the true emergencies."

09/02/2026

"Every time a dispatcher picks up a 911 call, it could go more than 200 different directions."

CORA is built to carry part of that weight. It sits on screen beside the call-taker during a live 911 call, transcribes the conversation in real time, and surfaces what the incident calls for: the right checklist, the right SOP, the fields still missing.

It confirms the call-taker is capturing what they need to capture, while the call is still happening.

Learn more about CORA: https://www.aurelian.com/cora

08/27/2026

Adopting a new solution should feel less like a project and more like relief.

Aurelian is a fully managed service. We handle the configuration, the integration, the in-person training, and the community rollout, then stay on as the system becomes part of daily operations.

Centers go live in about six weeks. Every shift is trained on-site, hands-on. And when your team needs help, they reach a dedicated team that knows their center, not a ticket queue.

Many of our teammates have sat under the headset themselves. They know what the work actually asks of a telecommunicator.

Adopting AI should feel less like a project and more like relief. See what that partnership looks like. https://www.aurelian.com/customer-success

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