M Global Services

08/14/2024

August Pet of the Month - Helios the ball python. He’s albino and has colors of sunshine yellow and white. He is gentle and calm and simply gorgeous. He is, however, not good at “snaking” as we say. He is not a good eater, but he is not meant to survive in the wild (albino ball pythons don’t do well in real world). He’s a special needs animal, but we love him anyway.

08/08/2024

M Global Hardware Support Service Location Coverage - Wondering if there is hardware support coverage in your area?

Steve shares details on M Global's service coverage options and locations.

08/01/2024

Do upcoming EOL and EOSL dates make you want to have a toddler tantrum?

Take a deep breath, count to 10 — then check out our information on what to do when your hardware goes EOSL.

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Options for EOL & EOSL Equipment
You’ve got a few options when your equipment goes EOL or EOSL.

Fall in line with OEM timelines and upgrade your equipment to the newest version. Though this is often the most expensive choice, it might be a good option if you have room in your budget or need features only available in the upgraded version.

Keep your current devices and get hardware support with a third party maintenance provider. Third party server support provides a great balance of more affordable support and helps you avoid the headache and potential downtime of trying to maintain the equipment yourself.

Maintain your data center devices yourself. This can be an option for those that have the resources, technical expertise and don’t mind managing potential downtime. While usually pretty cost effective on the front end, this option requires troubleshooting repair skills as well as finding necessary replacement parts.

Weighing the risks of potential downtime and whether your device is part of a critical environment can help you decide whether this is a good option for you.

If you intend to keep your EOL or EOSL devices and want to add in additional devices to your environment, we can help you source and purchase refurbished devices no longer available through the manufacturer. We even provide a one-year warranty at no additional cost. Our can-do attitude and out of the box solutions for our clients are part of what drives us.

07/24/2024

Feel like your hardware support provider keeps pushing you over the edge with their bad behavior?

Maybe it’s time for a little vendor relationship therapy with M Global. We’ve put together some tools to help you spot the toxic behaviors and tips on what you can do to fix it.

No more gaslighting or gatekeeping - how about a functional healthy relationship with your provider?

Learn more about Toxic Behaviors in Hardware Support

We've been hearing stories lately from people who have had some experiences that go beyond mediocre service. Step away from that bad support.

07/16/2024

That carefree feeling when you get hardware support with M Global and know that you’re in good hands and saved money on your contract.

Don’t take our word for it - check out what our customers had to say about working with us.

https://mglobalservices.com/reviews/

07/09/2024

07/01/2024

Archibald the Destroyer of Worlds (Archie for short) is the MGS pet of the month for July. He is very playful and still thinks he’s a kitten despite his enormous size. He loves to go outside (borrowing the dog’s harness 😄). His favorite treat is Red Vines licorice.

06/25/2024

Buckle up! Things are about to get speedy!

With M Global, you can get a hardware support quote back in 48 hours or less. We don't like waiting around (who does??), so we strive to get our quotes back lightning fast. We think of it as giving people a taste of what it’s like to work with us from the very first interaction.

For those in a time crunch, there are some things you can do to make things go even faster- learn more about how we handle quotes on our Quote Process page. https://mglobalservices.com/quote-process/

06/19/2024

Wondering what we do at M Global? Fight hardware emergency dragons, of course!

12/02/2022

We threw in some office party tips as well!

Taking a few proactive steps to prepare your data center can help make your holiday season a little less stressful!

11/10/2022

We're excited to share our new reviews page!

Thinking of giving our services a try? Read about experiences our customers have shared. Already a customer? Leave us a review!