Replify

07/22/2026

What would you do with a sales team that closes 75% of the in-person tours they run?

You'd want them running as many tours as possible. Which means someone has to answer every call, qualify every prospect, and get them on the calendar, all without pulling your closers away from the people standing in front of them.

That's the job Gold's Gym Idaho handed to Goldie, their AI agent from .

Every inbound call now goes straight to her. She sorts member from prospect in seconds, answers the question, and books the tour directly onto the calendar with a lead alert into the CRM. So the sales team stays face to face with prospects, and the front desk greets the member walking in instead of racing the phone.

The results across three clubs and 12,000+ members: 4,127 AI conversations last quarter, 410 qualified leads booked, and a Qualtrics friendliness score that keeps climbing.

One of the country's top regional sales directors shared how she made it work. Full case study here: https://na2.hubs.ly/H06P5XJ0

07/17/2026

Not every fitness business wants their phones handled the same way. Replify's July update is built around that.

📞 Live Transfer Availability. Everyone wants after-hours covered. Daytime is when it varies: some teams want calls transferred to staff aggressively when they're in the building, some want AI to handle everything end-to-end, and most land somewhere in between. Now every transfer destination follows its own rule: during scheduled hours, after hours, or always available. Front desk while you're open, answering service at night, emergency line 24/7. Your setup, your call.

🗓️ Scheduled Knowledge. Promos, holiday hours, events, and announcements can now include start and end dates. Your AI agent starts using the info on day one and retires it the moment it expires. No sticky note that says "take down the promo."

📋 Saved Import Configurations. If you import the same contact lists repeatedly, map your columns once and reuse the setup each time. Five import modes control exactly how each upload affects the campaign, from add-new-only to a full reconcile.

Every one of these started as a customer request. That's not a coincidence; that's the roadmap.

Full walkthrough with video on our blog: https://na2.hubs.ly/H06KcQb0

07/09/2026

Meet Summer ☀️ the AI receptionist at Four Seasons Health Club.

If you've ever been to their Bloomington-Normal facilities, you know: 7,500 members, aquatics, courts, an indoor track, and more than 100 group fitness classes every single week.

Their team works hard to make every member feel at home.

Now they have a little help. Their AI receptionist, Summer, answers about half the calls that used to ring the front desk, plus website live chat, so their staff can focus on the members standing right in front of them. In two months, Summer handled 2,608 conversations, captured 166 leads, and transferred 1,310 callers straight to a human whenever they wanted one.

Here's what Melissa Alcorn, their Director of Engagement and Membership, told us:
"Cutting our phone calls at the desk in half has been really game-changing for our staff."

Read the full story here: https://www.replify.ai/case-studies/four-seasons-health-club-ai-customer-service-ai-sales-case-study

07/07/2026

Our 7️⃣ favorite "Aha moments" -- when talking with gym owners and fitness operators about Replify's AI receptionist and sales agent.

✅ It can send text messages after calls?! (Sign-up links, promo codes, you name it!)

🗓️ It can schedule tours and classes?! (This is done via CRM & scheduling integrations or via the aforementioned link sending)

🤝 It's month-to-month with no set-up fees?!

💁 I get my own dedicated support person?! That's right, the person you demo with will most likely help with set-up and ongoing support.

📚 Wait, I can use Replify as an internal knowledge base?! This is a big unlock for a lot of our customers -- many encourage front desk staff to keep it handy to help with customer questions.

📲 Replify can replace my VoIP?! That's right, currently in beta, Replify can replace outdated VoIPs with a fully integrated AI phone system.

🗣️ You all can leave voicemails?! A prime example is new member follow-ups or billing outreach. Both lead to more revenue.

We could keep going, but this post is getting long. Learn more about Replify and book a demo at

Replify's AI handles phones, emails, text (SMS), and chat, both outbound and inbound communications for leading health clubs, gyms, studios, and rec facilities.

06/23/2026

AI receptionists and AI sales agents: across fitness businesses, we see a 6-10X increase in lead capture, a 50-74% automation rate, dozens to hundreds of hours saved, and increased revenue. The proof is in the case studies spanning big-box gyms, studios, tanning salons, recreation facilities, and more. Download the case studies today. (No email required).

06/11/2026

What does it look like when an entire industry shows up for its members?

This week, 130 fitness industry leaders traveled to Washington, D.C. with the Health & Fitness Association for over 110 meetings on Capitol Hill, making the case that physical activity belongs at the center of America's preventive health strategy.

The conversations covered prevention policy, HSA/FSA access, Medicare engagement, and long-term healthcare cost reduction.

States like Pennsylvania and California are already seeing movement on pro-fitness policy, so this week carried that momentum straight to Congress.

So proud of this industry, and humbled by the ambitious, persistent work of this group. Thank you.

06/08/2026

"The best decision I made this year!" Check out Replify's AI receptionist and AI sales case study with six-location F45 Training & FS8 Owner Skye Marton:

"𝗧𝗵𝗲 𝗯𝗲𝘀𝘁 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝗜 𝗺𝗮𝗱𝗲 𝘁𝗵𝗶𝘀 𝘆𝗲𝗮𝗿." That's how Skylar Marton describes deploying Replify's AI across her six F45 Training and FS8 studios. Skye and her husband run all six locations with a full-time admin team of j...

05/12/2026

𝗛𝗼𝘄 𝗺𝗮𝗻𝘆 𝘁𝗶𝗺𝗲𝘀 𝗵𝗮𝘃𝗲 𝘆𝗼𝘂 𝗿𝗲𝗯𝘂𝗶𝗹𝘁 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻?

If you run three or even 300 gyms, studios, or health clubs, you already know the answer.

Memorial Day promos are right around the corner. Summer membership pushes are coming. You shouldn't have to build the same campaign five, ten, or fifty times to reach every location.

As of today, you don't.

We just shipped our biggest product update at Replify. Here's what changed for multi-location operators:

🔗 Multi-Assistant Campaigns. Build one campaign. Share it across every assistant. Configure per-location differences, such as pricing, promo URLs, and local wording, within the same campaign. Update once, everywhere.

📊 Analysis Fields. Define your own custom data fields that the AI populates after each conversation. Lead qualification criteria, sentiment, topic categories, and readiness to buy. Set it once at the org level. Every location inherits it. Route the output straight to your CRM through Zapier.

Plus, we rolled out extensive platform improvements, including:

📥 Inbox filters by channel, date range, and keyword search with timeline navigation

🎙️ Improved speech-to-text accuracy on phone calls

💬 Chatbot links now display as friendly, clickable text

⚙️ Campaign API updates (updateOnly, upsert actions)

These features are live today. If you're already on Replify, they're in your dashboard right now.

If you're not on Replify yet, this is a good time to see what operators at Gold's Gym, UFC Gym, and SWEAT440 are already using.

Learn more about Replify and read the full release at: https://www.replify.ai/ai-sales-service-blog/product-update-may-2026-replify-ai-receptionis-ai-sales

04/30/2026

"𝘉𝘦𝘧𝘰𝘳𝘦 𝘙𝘦𝘱𝘭𝘪𝘧𝘺, 𝘸𝘦 𝘸𝘦𝘳𝘦 𝘮𝘪𝘴𝘴𝘪𝘯𝘨 𝘤𝘢𝘭𝘭𝘴 𝘴𝘪𝘮𝘱𝘭𝘺 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘰𝘶𝘳 𝘵𝘦𝘢𝘮 𝘸𝘢𝘴 𝘣𝘶𝘴𝘺 𝘰𝘯 𝘵𝘩𝘦 𝘧𝘭𝘰𝘰𝘳. 𝘛𝘩𝘢𝘵 𝘪𝘴 𝘭𝘰𝘴𝘵 𝘳𝘦𝘷𝘦𝘯𝘶𝘦. 𝘙𝘦𝘱𝘭𝘪𝘧𝘺 𝘮𝘢𝘥𝘦 𝘴𝘶𝘳𝘦 𝘦𝘷𝘦𝘳𝘺 𝘤𝘢𝘭𝘭, 𝘵𝘦𝘹𝘵, 𝘢𝘯𝘥 𝘪𝘯𝘲𝘶𝘪𝘳𝘺 𝘨𝘰𝘵 𝘢𝘯𝘴𝘸𝘦𝘳𝘦𝘥, 𝘦𝘷𝘦𝘯 𝘢𝘧𝘵𝘦𝘳 𝘩𝘰𝘶𝘳𝘴." --Veronica Stranc, VP of Marketing at UFC GYM

UFC GYM serves members who show up ready to work hard. Their staff should be focused on the floor, not tethered to a phone.

Replify handles every inbound call, text, and inquiry automatically, 24/7, and does outbound calls, texts, and emails so busy teams can do what they do best: support in-person members, drive fitness outcomes, and build community.

If missed calls are costing you members, let's talk. Visit https://www.replify.ai to book a demo and learn more.