Replify

09/29/2026

📆 Wednesday at 9 AM PT -- get a first-hand look at a real-world deployment of AI receptionists and AI sales agents at a busy seven-location, 24-hour gym.

Register now: https://abcfitness.com/webinars/ai-and-the-next-competitive-edge-in-fitness/

See where AI is already reshaping fitness sales, retention, and the front desk, plus a live look at the ABC AI Agents in action.

07/22/2026

What would you do with a sales team that closes 75% of the in-person tours they run?

You'd want them running as many tours as possible. Which means someone has to answer every call, qualify every prospect, and get them on the calendar, all without pulling your closers away from the people standing in front of them.

That's the job Gold's Gym Idaho handed to Goldie, their AI agent from .

Every inbound call now goes straight to her. She sorts member from prospect in seconds, answers the question, and books the tour directly onto the calendar with a lead alert into the CRM. So the sales team stays face to face with prospects, and the front desk greets the member walking in instead of racing the phone.

The results across three clubs and 12,000+ members: 4,127 AI conversations last quarter, 410 qualified leads booked, and a Qualtrics friendliness score that keeps climbing.

One of the country's top regional sales directors shared how she made it work. Full case study here: https://na2.hubs.ly/H06P5XJ0

07/17/2026

Not every fitness business wants their phones handled the same way. Replify's July update is built around that.

📞 Live Transfer Availability. Everyone wants after-hours covered. Daytime is when it varies: some teams want calls transferred to staff aggressively when they're in the building, some want AI to handle everything end-to-end, and most land somewhere in between. Now every transfer destination follows its own rule: during scheduled hours, after hours, or always available. Front desk while you're open, answering service at night, emergency line 24/7. Your setup, your call.

🗓️ Scheduled Knowledge. Promos, holiday hours, events, and announcements can now include start and end dates. Your AI agent starts using the info on day one and retires it the moment it expires. No sticky note that says "take down the promo."

📋 Saved Import Configurations. If you import the same contact lists repeatedly, map your columns once and reuse the setup each time. Five import modes control exactly how each upload affects the campaign, from add-new-only to a full reconcile.

Every one of these started as a customer request. That's not a coincidence; that's the roadmap.

Full walkthrough with video on our blog: https://na2.hubs.ly/H06KcQb0

07/09/2026

Meet Summer ☀️ the AI receptionist at Four Seasons Health Club.

If you've ever been to their Bloomington-Normal facilities, you know: 7,500 members, aquatics, courts, an indoor track, and more than 100 group fitness classes every single week.

Their team works hard to make every member feel at home.

Now they have a little help. Their AI receptionist, Summer, answers about half the calls that used to ring the front desk, plus website live chat, so their staff can focus on the members standing right in front of them. In two months, Summer handled 2,608 conversations, captured 166 leads, and transferred 1,310 callers straight to a human whenever they wanted one.

Here's what Melissa Alcorn, their Director of Engagement and Membership, told us:
"Cutting our phone calls at the desk in half has been really game-changing for our staff."

Read the full story here: https://www.replify.ai/case-studies/four-seasons-health-club-ai-customer-service-ai-sales-case-study

07/07/2026

Our 7️⃣ favorite "Aha moments" -- when talking with gym owners and fitness operators about Replify's AI receptionist and sales agent.

✅ It can send text messages after calls?! (Sign-up links, promo codes, you name it!)

🗓️ It can schedule tours and classes?! (This is done via CRM & scheduling integrations or via the aforementioned link sending)

🤝 It's month-to-month with no set-up fees?!

💁 I get my own dedicated support person?! That's right, the person you demo with will most likely help with set-up and ongoing support.

📚 Wait, I can use Replify as an internal knowledge base?! This is a big unlock for a lot of our customers -- many encourage front desk staff to keep it handy to help with customer questions.

📲 Replify can replace my VoIP?! That's right, currently in beta, Replify can replace outdated VoIPs with a fully integrated AI phone system.

🗣️ You all can leave voicemails?! A prime example is new member follow-ups or billing outreach. Both lead to more revenue.

We could keep going, but this post is getting long. Learn more about Replify and book a demo at

Replify's AI handles phones, emails, text (SMS), and chat, both outbound and inbound communications for leading health clubs, gyms, studios, and rec facilities.

06/23/2026

AI receptionists and AI sales agents: across fitness businesses, we see a 6-10X increase in lead capture, a 50-74% automation rate, dozens to hundreds of hours saved, and increased revenue. The proof is in the case studies spanning big-box gyms, studios, tanning salons, recreation facilities, and more. Download the case studies today. (No email required).