ZoCom It Solutions, LLC

ZoCom It Solutions, LLC We provide IT Solutions for businesses and home users including the following:
Computer Repair
Netwo

IT always makes the essential list 😉Setting up users to work from home.  Going to be a long night as always.
04/01/2020

IT always makes the essential list 😉

Setting up users to work from home. Going to be a long night as always.

03/07/2019

ZoCom is now servicing individuals and not just businesses. If you or someone you know needs PC or laptop help, please message me with details.

05/18/2017

MAJOR ALERT:

As you may have heard, last week an extensive malware attack began sweeping the globe. The ransomware, known as WannaCry, extorts money from victims by exploiting a flaw in Microsoft Windows. WannaCry enters a computer through an unreliable website, email link or attachment, it proceeds to encrypt and lock down all files on the newly infected PC. Shortly after, a ransom is sent requiring a payment to regain control of the data. Some of the current ransoms have been demanding pay-offs be made within six hours or the price escalates with all data being deleted after a certain period.

Not only does the ransomware affect your computer, but it has a file sharing technology that will seek out other vulnerable PC’s on your local network and spread the malware. So, if you are at a local coffee shop utilizing their network with an infected laptop, it will also spread to other vulnerable PC’s accessing the network, making it very fast-spreading and one of the most damaging attacks in history.

As WannaCry continues to evolve into newer and more aggressive versions, it is important to take some preventative steps to secure your data and PC.

-Update your systems to include the latest patches and software available.
-Older software versions and operating systems are still widely used among many business owners, it is important to update these older versions as they no longer receive support and security fixes to prevent malware attacks.
-Do not download attachments or click unfamiliar links from outside email sources.
-Install an anti-spam service to your email as another layer of defense.
-Back up the data you cannot afford to lose regularly to prevent loss.
-Prepare a disaster recovery plan for business continuity.

Many companies are not admitting to paying a ransom, as it shows they were easily compromised, so at this time it is hard to tell if data is returned once the ransom is paid. If you have been infected by WannaCry the FBI is advising the number one thing to do is access your backups. If you do not have any, they recommend you pay the ransom. This is highly risky as you may get nothing in return, and if you do receive a key to decrypt, it may still allow the attacker access to your machine to return and hold it ransom again.

If you are unsure about your vulnerability, contact us for questions or for us to look at your office and network setups. This is moving in fast, so do not delay.

09/01/2016

Since it's hurricane season and we have a storm heading this way, it's a good time to talk about an electronics evacuation plan.

If you are a business owner, the best thing to do in case of a storm with probable or possible power loss is shut down your servers and computers and unplug them from any power source to prevent power surges due to lightning or any other outage. Even a machine plugged into a surge protector or battery backup can still take a hit.

Remember that your data is your business and it's our business to protect your data.

5 custom computers and a DELL server, ready for a Saturday install.  IT never stops!
03/26/2016

5 custom computers and a DELL server, ready for a Saturday install. IT never stops!

Before and after phone and data cable cleanup.  The data side will be finished tomorrow on the other side of this server...
01/06/2016

Before and after phone and data cable cleanup. The data side will be finished tomorrow on the other side of this server room.

Before and after of a cable cleanup at a client's site.  New color coded ethernet cable system installed and excess wire...
12/27/2015

Before and after of a cable cleanup at a client's site. New color coded ethernet cable system installed and excess wires cut and reterminated to correct lengths and new switches installed.

This is why we push for new technology in the IT world.  In the past 4 years this is just part of the bad SATA hard driv...
10/31/2015

This is why we push for new technology in the IT world. In the past 4 years this is just part of the bad SATA hard drives that we have changed out due to failure. These fall into the category of "they don't make them like they used to".

The new solid state drives are definitely the way to go and the tech has gotten incredibly affordable to the regular consumer over the last year. Out with the old and in with the new.

People ask me all the time about printers.  If you want a great quality printer that will last a long time, the easy cho...
10/20/2015

People ask me all the time about printers. If you want a great quality printer that will last a long time, the easy choice is the HP Laserjet series. Whether you want a basic printer or the multifunction with the scanning and fax features, these printers are the way to go. You spend more up front than an ink jet but the printers can last 10+ years and are very easy to service and repair if needed. The toner also lasts much longer than ink. We installed this one today and removed a 3 year old inkjet printer. The customer was amazed by the quality difference.

09/04/2015

Twice in the past week we have fixed problems with 2 different companies having issues with their wireless from a previous company's setup. If your home or office is having slow connection problems or even "no connection" problems, give us a call. Most likely it can be fixed very quickly and very cost effectively. Don't always trust products you can buy at big box stores locally.

This is why proper maintenance is critical for computers and electronics, in general.  Keep your work area clean and you...
08/16/2015

This is why proper maintenance is critical for computers and electronics, in general. Keep your work area clean and your computer vents as well. This system is only 2 years old and the motherboard and the fans are fried from dust build up and heat.

Machines properly taken care of can and should last 5+ years.

Address

Savannah, GA
31406

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