05/31/2021
"The Brand You can Trust in Cell Phone Repair", CPR is a fast growing business and is now accepting applications for Store Manager/Technician
We're seeking an experienced, motivated technician / Store Manager with drive, preferably one with technical repair experience. The individual selected for this role will be responsible for customer service, repair of devices and growing a high volume retail repair location (500+ repairs monthly) while delivering a great customer experience.
If that sounds exciting and you are a tech guru who is passionate about learning cutting edge repair techniques and working with smartphones daily. You "WOW" with sensational customer service and pursue growth and innovation. You love cool technology and enjoy educating others... You were made to build a career with CPR Cell Phone Repair.
As Phone Repair Tech, you'll get to know the latest and greatest technology and be the one everyone looks to for repair and service.
We offer:
• Competitive Pay
• Incentive bonuses based on performance
• First in class ongoing paid training on cutting edge technology
• Fun, fast paced, competitive team environment
Job Description:
• Promote the CPR brand
• Ensure daily operational duties are completed
• Perform repairs on clients smartphones, tablets, laptops etc, (iPhone, Android and more)
• Lead with Excellent Customer Service
• Work in a high volume fast paced location
• Ensure standard operating procedures are followed
• Offer all products & services offered by the company
• Meet or exceed performance objectives
• Handle administrative aspects, including inventory counts and pre-op/post-op checklists
• Maintain knowledge of competition
• Complete trainings as required
Core Values:
• WOW Everyone
• Be Passionate
• Own It
• Pursue Growth
• Be Different
A successful Cell Phone Repair Manager will be able and required to perform the following:
• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 45 pounds
• Ability to operate a personal computer, wireless equipment, copier and scanner
• Complete all aspects of opening and closing the store in accordance with written procedures
• Willingness to handle and wow an upset client
• Required to wear a uniform
• Ability to consistently meet or exceed performance targets
Preferred Qualifications:
• 1-3 years of technical / skilled labor experience
• 1-2 years of soldering experience
• 1-2 years of retail experience
• Proven track record of exceeding performance targets
CPR is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and dynamic workforce. Thank you for your time and application!!
Job Types: Full-time, Commission.
