10/12/2026
"Please have AI solve my email."
It's the request I hear most. It's also one of the hardest things on the list.
Whether you know it or not, you're applying a whole lot of discernment every time you delete something, forward it, reply-all, or turn it into a meeting. All of that carries context you've never written down. That's really hard for an AI to hold in a way you'd be happy with.
So probably not the place to start.
The sorting I use is simple enough to draw on a napkin. Effort on one axis, impact on the other. Most attention goes to the top right. Where we want to focus is the top left: low effort, high impact.
A chat tool everyone actually adopts, with a policy applied to it. Small automations. Low-code stuff that stitches two tools together.
None of that sounds like strategy. All of it pays back quickly.
I've written up the full sort, and where the policy fits, in the link in the comments.
Where did your organization start?