LeadSmart Technologies

LeadSmart Technologies LeadSmart is a game changing technology platform.

LeadSmart combines CRM, Business Intelligence and Channel Management into a SaaS software platform that helps companies gain deep insights into their business to grow revenues LeadSmart Channel Cloud helps manufacturers, distributors and independent sales agents gain deeper insights into their business and provides visibility and accountability into their relationships.

09/01/2026

Most distributors actually DO have a data problem (now you know this isn't an AI-generated post).

And at the heart of it is a connection problem.

Tom and I recently talked about the next wave of growth in wholesale distribution and manufacturing, and how it will depend on unifying siloed data.

ERP data, CRM data, E-commerce data, marketing automation data, data warehouse and data lake information, even documents sitting in SharePoint - all of it holds something valuable, but most of it remains disconnected.

Each system may hold something valuable.

But when those systems stay disconnected, leaders struggle to see the full picture (and act on it).

How do you change this? Listen & subscribe to Around The Horn in Wholesale Distribution on your favorite platform.

08/31/2026

Most distributors I talk to aren’t asking how AI can replace people.

Instead, they're asking, "how can AI make our people better?"

On the new episode of Around the Horn in Wholesale Distribution, I talked about what I'm hearing from owners and leaders in distribution and manufacturing.

And it's not about headcount reduction.

It’s about using AI to:

-->accelerate growth
-->serve customers better
-->understand the business more clearly
-->automate lower-level tasks
-->increase skills across the team

AI isn't a shortcut around people. It's a tool to give your employees so they get better context and better ways to act on what they already know.

Listen and subscribe on your favorite platform:.

08/17/2026

THIS FRIDAY! Don't miss the 200 Episode Celebration of Around The Horn in Wholesale Distribution, Live from The Dana Point Yacht Club, with Kevin Brown, Tom Burton, and an all-star panel of guests.

We're proud to present a long-time friend of the pod, Steve Levy from Infor. In this clip from his last appearance, Steve shares the kind of insight he'll be bringing to the anniversary show.

Don't miss it!

We're heading to the 2026 AD Bearings & Power Transmission, North American Meeting on August 11–13 in Schaumburg, IL.Sto...
08/08/2026

We're heading to the 2026 AD Bearings & Power Transmission, North American Meeting on August 11–13 in Schaumburg, IL.

Stop by Booth #203. Our team has been heads-down on a set of new enhancements to the LeadSmart platform, and this is a chance to see them in person.

Come talk shop with us about what's next for distributors & manufacturers! Proud to be an AD Preferred Service Provider. See you in the hall.

08/05/2026

Oil inventories are getting harder to ignore. So what does that mean for distributors?

Low inventory affects freight, pricing, delivery timelines, planning...

And when you add global shipping chokepoints, geopolitical instability, and fuel uncertainty, the ripple effects can move quickly through the entire supply chain.

How can you plan for something like this?

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

08/01/2026

We made it to 200 episodes!

What started as a weekly conversation about the news affecting wholesale distribution and manufacturing has become something much bigger.

And that only happened because people like you kept showing up.

Thank you to everyone who listens, comments, shares the show, reads the newsletter, and supports the conversation. We’ll be celebrating the milestone with a special episode in August featuring a great group of industry guests - stay tuned for more info!

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

07/29/2026

Not every AI tool understands distribution.

In this clip from the latest Around The Horn in Wholesale Distribution, Kevin Brown talks about the flood of AI companies moving into wholesale distribution and manufacturing.

The concern is simple: some tools are built by people who do not understand the day-to-day reality of the industry.

But a great demo is not enough. The product has to work for the branch, the counter, the warehouse, the sales team, and the customer.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

07/25/2026

Would you let an AI version of yourself sit in a meeting?

In this clip from Around The Horn in Wholesale Distribution, Kevin Brown and Tom Burton talk about CEOs using AI twins to attend meetings or handle tasks that do not always require them personally.

It raises a bigger question for business leaders: is AI replacing people, or extending what people can do?

The answer may depend on how well humans guide it.

Would you trust an AI twin in a real business conversation?

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

07/22/2026

What do YOU think will happen if the Suez Canal gets shut down?

In this clip from Around The Horn in Wholesale Distribution, Kevin Brown talks about the potential impact of threats to the Suez Canal and the Strait of Hormuz.

If ships cannot safely pass through either route, the ripple effects could be huge for freight, fuel, inventory, delivery timing, and supply chain planning.

This is a huge issue for distributors and manufacturers.

What do you think happens next if the Suez Canal gets shut down?

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

07/22/2026

“The lack of clarity is the new norm.”

That line from Kevin Brown captures one of the biggest challenges facing wholesale distributors and manufacturers right now.

For distributors, the real issue is not just what the Fed does next. It's how uncertainty affects the decisions customers make — or delay.

Will higher rates change buying behavior?

Will customers hold back on technology investments?

Will economic pressure slow growth plans?

Will a lack of clarity make companies more cautious than the actual data suggests?

Those are the questions leaders have to work through when the market keeps shifting.

TL;DR: in an uncertain market, distributors do not need perfect clarity.

They need better visibility, better connected data, and a stronger plan for making decisions when the signals are mixed.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

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