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LeadSmart Technologies LeadSmart is a game changing technology platform.

LeadSmart combines CRM, Business Intelligence and Channel Management into a SaaS software platform that helps companies gain deep insights into their business to grow revenues LeadSmart Channel Cloud helps manufacturers, distributors and independent sales agents gain deeper insights into their business and provides visibility and accountability into their relationships.

06/03/2026

Here's how you help manufacturers and distributors bring more clarity to the way they trade together.

Many businesses have already squeezed the obvious areas of their profit and loss statement.

They have looked at labor.

They have looked at operations.

They have looked at pricing.

They have looked at cost control.

But there are still major opportunities in the spaces between manufacturers and distributors — in rebates, pricing ex*****on, trading agreements, commercial programs, and the way both sides understand the value of the relationship.

As Mark Gilhasm explains on the latest episode of Around The Horn, this is *exactly* what Enable does.

Sometimes it is about finding the small gaps, improving visibility, and turning better commercial clarity into better profitability.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

06/01/2026

Your barber might understand the economy better than the headlines.

Mark Gilham of Enable recently shared a conversation with his barber about how people are feeling in the local community.

The takeaway was simple: people are feeling the squeeze.

That matters because economic reports do not always match what customers, workers, and business owners are feeling day to day.

For distributors and manufacturers, those real-world signals matter. If people are confused by the numbers, worried about costs, or changing how they spend, that can affect demand, pricing, customer confidence, and business planning.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/29/2026

AI can help improve supply chain profitability...but only if you ask it the right question.

On today's new episode of Around The Horn in Wholesale Distribution, Kevin Brown, Tom Burton, and Mark Gilham of Enable talk about how AI could change the way manufacturers and distributors evaluate profitability, pricing, rebates, and relationships.

The key point is simple: AI is only as useful as the brief it is given.

Are you asking AI to improve profitability for one company? Or are you asking it to improve the profitability and health of the entire supply chain relationship?

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/27/2026

AI tools aren't enough. You need an AI strategy.

Businesses can't build long-term AI success with disconnected workflows, siloed data, separate security systems, and unclear governance. It needs a strong foundation.

That means a centralized framework for data, workflow, governance, security, and platform management. Without that, AI is just another layer of complexity instead of a driver of growth.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/25/2026

Buying software is not the same thing as building a business platform.

In this clip from Around The Horn in Wholesale Distribution, Tom talks about a conversation with a Salesforce executive and the shift happening in how enterprise technology is being sold.

Instead of leading with individual products like sales, service, or other separate tools, the bigger question is how the platform fits into the organization and how the business can build on top of it.

That is an important lesson for distributors and manufacturers.

Technology should not live in silos. CRM, ERP, customer service, sales, marketing, and AI-enabled systems need to work together as part of a connected growth strategy.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/20/2026

AI is a teammate, not a replacement.

You do not have to be a technical person to use AI well.

In this clip from Around The Horn in Wholesale Distribution, Kevin Brown and Tom Burton talk about a better way to think about AI at work. It is not about letting a chatbot do all the thinking for you. It is about using AI as another seat at the table.

AI can help organize ideas, speed up research, improve deliverables, and support better decision-making — but the human still needs to provide direction, judgment, and strategy.

For distributors and manufacturers, that distinction matters. The companies that use AI well will not simply automate everything. They will use it to make their people more effective.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/20/2026

This is not sustainable for the average customer — or the average distributor.

When a simple lunch costs $21, fuel prices remain elevated, freight volatility keeps rising, and customers are leaning harder on credit cards, the pressure does not stay isolated.

It moves through the entire wholesale distribution ecosystem.

In the latest episode of Around The Horn in Wholesale Distribution, Kevin Brown and Tom Burton unpack the economic signals distribution leaders should be watching right now, including:

Persistent inflation and fuel cost pressure
Interest rate uncertainty and capital investment decisions
Freight disruption and global shipping risk
Tariffs and supply chain cost recovery
AI-enabled decision support versus autonomous AI hype
The dark funnel reshaping B2B buying behavior

The core message is clear: distributors cannot wait for the market to “settle down” before making strategic decisions.

The companies that outperform will be the ones that protect margin, improve data visibility, modernize customer intelligence, and make disciplined investments in AI-enabled systems that support better decisions.

Listen and subscribe on your favorite platform: https://podlink.com/1669657224

05/18/2026

The Class Acrion lawsuit brought against Ace Hardware could be more of a landmark decision than you think.

It could redefine the way local stores can price their own products.

Learn more on this week's episode of Around The Horn in Wholesale Distribution. Listen on your favorite platform: https://podlink.com/1669657224

05/15/2026

AI probably won’t take your job.

But someone who knows how to use AI might.

That idea hits especially hard in wholesale distribution and manufacturing, where customer service, sales, and leadership teams are being asked to do more with better data, faster insights, and fewer missed opportunities.

In this clip from the newest episode of Around The Horn in Wholesale Distribution, “What Is ‘The Dark Funnel’ and How Does It Affect Economic Volatility in Wholesale?" we talk about what happens when a distributor gives its team AI-enabled tools that surface risks, opportunities, reminders, and business intelligence.

The people who lean into those tools are often the ones who become more efficient, more strategic, and more valuable to the organization.

04/17/2026

Around the Horn in Wholesale Distribution - Episode #186

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