10/21/2026
Microsoft recommends at least two emergency administrator accounts for Microsoft Entra, the service that controls Microsoft 365 logins. These accounts are used when the normal administrator accounts cannot sign in. They should use security keys or another sign-in method that does not depend on the same phones or apps used by the normal administrators. Store the access details securely, create an alert for every login and test the accounts at least every 90 days. We can set up and test these emergency accounts without changing how your employees normally sign in .