ICANS.ai

06/03/2026

Something's coming.

10/23/2025

Big News, Dumpster Pros!

Get ready — iCANS is rolling into the Dumpster Expo on November 7th & 8th!
Come meet the powerhouse team behind the industry’s most innovative platform:�

🟢 John Shaw, CEO and fearless leader of iCANS�
🔵 Ricardo Rivera, our brilliant Chief Product Officer�
⚪️ Danielle “Dani” Washington, the heart of our Customer Success & Support

We’ll be live at our booth all weekend — talking tech, swapping stories, and maybe even dropping a few surprises.

Who knows… you might just catch us on stage showcasing how iCANS is transforming the roll-off and dumpster world one hauler at a time!

Stop by, say hi, and see why the future of dumpster rentals is powered by iCANS.

Send a message to learn more

09/09/2025

Dear iCANS Community,

We have something special just for you. At iCANS, we’re always looking for ways to bring more value to our members—and this time, it’s all about giving you the chance to save while securing your membership for the long haul.

For a limited time, you can lock in your iCANS membership rates:

1-Year Plan: Prepay and enjoy 10% off. That’s just $1,069 upfront (instead of $1,188) — an effective rate of $89/month.

3-Year Plan: Prepay and lock your rate with a 20% discount. That’s only $2,851 upfront (instead of $3,564) — an effective rate of $79/month.

Our standard monthly rate is $99, but with these exclusive prepayment options, you’ll not only save but also enjoy the peace of mind that your rate is locked—no surprises, just uninterrupted access to everything iCANS has to offer.

Don’t wait—this special offer is only good through the end of the month! Once it’s gone, so are the savings.

This is our way of saying thank you for being part of a community that’s building something bigger together. Whether you choose 1 year or 3, you’re helping fuel the growth of iCANS while putting real savings back in your pocket.

For details or to take advantage of this limited-time offer, please email [email protected].

With gratitude and excitement,

The iCANS Team

Disclaimer: This promotion applies to the iCANS platform subscription only and does not include add-on services (such as SMS).

Send a message to learn more

09/09/2025

Release Date: September 2025

Dear iCANS Community,
Fresh update 0.20.0 just dropped yesterday (04:30 PM EDT, September 04, 2025), and we’re hauling in some slick changes to jazz up your dumpster game—faster than a trash truck on a roll! Let’s dig into this haul with a grin! 🏁✨

🔔 Important Reminder: Please log out and log back in to see these updates in your account.

New Shopping Cart Flow 🛒: Laid the foundation for a big shopping cart overhaul—expect more tweaks! This one’s packed with psychology to boost your sales, so get ready to cash in!

Picture Power on Orders 📸: Now attach pics from order creation on the admin side—snap and haul like a pro!

Calendar Switch-Up 📅: All calendars flipped from Sunday-Monday—start your week right with a fresh trash-tackling vibe!

We’re constantly evolving the platform based on your feedback — and this update reflects our deep commitment to supporting your growth and success.

Your iCANS Support Team

Send a message to learn more

09/09/2025

Dear iCANS Community,
We’re thrilled to share that version 0.18.0 of the iCANS platform is now live! This release is packed with exciting new features, enhanced workflows, bug fixes, and improved communication tools to make your day-to-day operations more efficient and intuitive.

Version 0.17.1 — Maintenance Release
A smaller update focused on polishing functionality.

🐞 Bug Fixes

Corrected email format in Company Notification Configuration.

📖 Story Updates

Stopped sending Welcome Notifications when importing clients.

Version 0.18.0 — Major Update
This release brings important bug fixes, feature improvements, and policy updates.

🔔 Important Reminder: Please log out and log back in to see these updates in your account.

🐞 Bug Fixes

Prevented duplicate task dispatching — Tasks can no longer be dispatched twice to the same or multiple routes.

Past date support for child tasks — You can now set past dates for child tasks without issues.

Invoice fee edit lock — Fee edit mode now correctly disables after a successful edit.

Tax rate updates on invoice items — Tax rates now properly update when invoice items are modified.

Accurate “Completed At” timestamps — Time is now saved in the correct time zone.

📋 Tasks & Updates

Updated Privacy Policy and Terms & Conditions to reflect recent changes.

Addressed a Sentry issue affecting QuickBooks item retrieval.

✨ New & Improved Features

Delete canceled tasks — Both backend and frontend now support deleting canceled tasks.

Invoice design refresh — Updated layouts for clearer presentation.

Quote payment links with expiration validation — Ensures links expire as intended.

Broker charge details — Hover over broker labels to see detailed charges.

Payment options update — Expanded and refined payment choices.

Notification logs — Track all sent notifications in detail.

Canadian tax table — Added support for Canadian tax rates.

Backdating tasks — Create and complete tasks with past dates.

QuickBooks sync enhancements — Sync invoice clients on demand.

React Query upgrade — Improved performance and stability.

Editable invoice emails — Change recipient emails even after an invoice is sent.

Improved search — Matches full strings instead of just individual words.

Subscription webhook upgrade — More reliable subscription updates.

10DLC phone number field info — Added guidance for required keywords.

Notification details — See the exact phone number/email that received a message.

We’re constantly evolving the platform based on your feedback — and this update reflects our deep commitment to supporting your growth and success.

Your iCANS Support Team

Send a message to learn more

07/29/2025

🚀 New Feature Updates – Now Live!

We’re excited to share the latest improvements to enhance your workflow:
1. Live Calendar – Now available under the Schedule tab for real-time visibility.
2. Text Messaging Enabled – Activate this feature in Setup > Notifications > Operations.
3. Invoice Preview – Quickly view invoices before sending.
4. PO # Searchable Anywhere – Find purchase orders faster from any screen.
5. Task Icon Color Matching – Icons now match task types for easier identification in task details.
6. QuickBooks Auto-Connect – Automatically syncs the Pricing tab, including fees and discounts.
7. Multiple Invoice Recipients – Send invoices to multiple email addresses at once.
8. Improved Dispatch Icons – Transfer station icons now display correctly in dispatch view.
9. Invoice Time Stamping – Track when invoices are created and by whom.

Stay tuned for more updates to make your operations smoother than ever!

Send a message to learn more

07/10/2025

🚀 Heads Up, iCANS Family – Big Update Just Dropped!
We’ve been working hard behind the scenes, and iCANS 0.16.0 is officially live.
This update is all about keeping YOUR customers informed automatically and making your day smoother.
Here’s what’s new and ready for you:
✅ Custom Notifications for Every Step
Rescheduled? ✅ Your customer knows.
Pickup Complete? ✅ They get a confirmation.
Overweight, Overtime, Extra Fees? ✅ No surprises—customers get notified right away.
Quotes, Invoices, and Payments? ✅ All sent automatically, branded with your info.
✅ Mobile & Dashboard Upgrades
Cleaner invoice views on mobile
Faster client profile updates
New assets like 21yd & 26yd dumpsters and restroom trailers
✅ Time-Saving Automations
Auto “No Invoice” on $0 pickups
Easy bulk client CSV uploads
Updated onboarding and contact flows
✅ Bug Fixes & Smoother Performance
Invoice glitches fixed
Map and dumpsite tools improved
Faster, more reliable overall
💡 Tip: Take a minute today to customize your new notification templates and see how much time you’ll save on calls and emails.
This update is live NOW—log in and check it out.
If you have any questions or feedback, drop us a message. We’re here to help you keep crushing it. 💪
Happy hauling!

Send a message to learn more

06/15/2025

🎉 Happy Father’s Day to All the Incredible Dads Out There! 👨‍👧‍👦💙

Today, we honor the strength, love, and guidance that fathers bring into our lives. 💪❤️ Whether you’re a dad, stepdad, grandpa, or a father figure — you make the world a better place! 🌍✨

From all of us at iCans, we thank you for everything you do. 🛠️👔🍔

Enjoy your day — you’ve earned it! 🙌🎁🍻

Send a message to learn more

06/06/2025

🚀💚 To Our Amazing Icans Community 💚🚀
We just want to take a moment to say… THANK YOU 🙏✨
To every single user, supporter, and early adopter — you are the reason we’re here. Your trust, your feedback, your energy, your love for innovation in the waste industry — it fuels us every single day. ♻️🛠️💥
We read every message. We listen to every idea. We celebrate every win — with YOU. 🙌
This past week has been incredible, and next week? Even BIGGER things are coming… 👀📲🔥
We’re rolling out exciting updates, powerful improvements, and more ways to make your job easier and your business better.
💪 Keep pushing us.
💡 Keep giving feedback.
📣 Keep advocating for Icans.
We can’t do this without you — and we wouldn’t want to.
From the bottom of our hearts: THANK YOU 💯💚♻️
Let’s keep building the future of waste management — together. 🤝

Send a message to learn more

05/15/2025

We've been busy taking out the trash (bugs), rolling out new features, and giving the ICANS platform a solid tune-up. Here’s your breakdown of what’s new, what’s fixed, and why your dumpster life just got easier:

🚛 Release Notes – ICANS v0.11.1

IC-2117 – Can’t select landfill pin from mobile
📍 This one had us spinning in circles. Mobile users can now select landfill pins without throwing their phones in the dumpster.

IC-1894 – Time-based pricings (3–7 days)
⏳ Because not every job is a one-day wonder. Flexible pricing = happy haulers.

IC-2219 – Update the time base pricing view for the public customer portal
🪞 Now your customers can see the magic of time-based pricing without having to guess what’s behind Door #3.

🛠️ Release Notes – ICANS v0.11.2

IC-2243 – Incorrect included days value is submitted if the asset kind is changed in the task but it has another included days value
📆 This bug was playing musical chairs with your day counts. We put it in time-out and restored order.

🚽 Release Notes – ICANS v0.12.0

IC-2282 – 2 tasks customer request cannot be created
🚫 Two tasks walked into a request… and got denied. We’ve smoothed out the entryway so your requests don’t get rejected at the door.

IC-2114 – Imbed Tiger into the settings tab
🐅 Our “Tiger” feature now lives in Settings — it's fierce, fast, and fully embedded.

IC-2116 – Add Porta Potty and others as an asset
🚽 Potty humor aside, you can now track these critical cash-flow contributors alongside your roll-offs.

IC-2218 – Update sync_pricing_for_asset_kinds to prevent duplication of BasePricing objects
♻️ Duplicate pricing got the boot — we cleaned house so your database doesn’t feel like Groundhog Day.

IC-2015 – Allow to delete assets (Archive/Unarchive)
🧼 Think of this as digital spring cleaning — now you can archive or bring assets back from the grave (zombie bins, anyone?).

IC-2049 – Draw Out Territory pricing
🗺️ Territory-based pricing is here! Because pricing should be as local as your favorite taco truck.

IC-2052 – Leave customer request tab drop down open by default
🪂 You clicked it. We got the hint. Now the dropdown stays open so you don’t have to open it every. single. time.

🧹 Release Notes – ICANS v0.12.1

IC-2326 – Custom price without material cannot be deleted
💸 That rogue custom price that wouldn’t die? We finally escorted it to the digital dumpster.

💡 Why This Matters:

We know managing dumpsters and assets isn’t glamorous — but it should be efficient, clean, and (dare we say) fun. These updates help you:

Price smarter, not harder

Keep operations smooth and customers happy

Stop chasing bugs and start growing your bottom line

Send a message to learn more