Automation Anywhere

Automation Anywhere Automation Anywhere is the #1 provider of agentic automation. https://linktr.ee/automationanywhere

Providing agentic automation to autonomously run mission-critical processes, empowering employees to focus on what matters most.

AI workforce planning can start with the wrong question."How many people does this function need?" is a headcount questi...
10/15/2026

AI workforce planning can start with the wrong question.

"How many people does this function need?" is a headcount question. It counts seats. And as AI moves from experimentation to enterprise deployment, it's increasingly the question that produces the wrong answer.

Nancy Hauge, our Chief People Experience Officer, shared in HR World: "Instead of planning around the number of people required, organizations need to examine the tasks within each job and determine which should be performed by technology and which require distinctly human capabilities."

Employees who previously ran routine processes move toward orchestrating AI agents, supervising outputs, focusing on higher-value work. The workforce reallocates. Capacity gets created where the work is growing. And AI doesn't necessarily eliminate costs: spending shifts from payroll to infrastructure, licensing, governance, and the people managing the technology. The comparison to make is total cost, including productivity, quality, oversight and risk.
88% of organizations now regularly use AI in at least one function, per McKinsey's 2025 State of AI survey. The planning question has moved. The unit of analysis needs to move with it.

Full article in HR World: https://hr.economictimes.indiatimes.com/amp/news/hrtech/ai-may-not-eliminate-costs-but-redistribute-hr-leaders/133433467

We’re excited to announce that Automation Anywhere has entered into a definitive agreement to acquire boost.ai a leading...
10/07/2026

We’re excited to announce that Automation Anywhere has entered into a definitive agreement to acquire boost.ai a leading enterprise conversational AI company subject to regulatory approvals.

Read more in our press release: https://ow.ly/TpoC50ZVjXz

Our second acquisition in a year will extend our leadership from employee service to customer-facing conversational and voice AI, creating the most complete offering in the market for delivering the Autonomous Enterprise.

What excites us about boost.ai:

▫️ Its industry-leading conversational and voice AI technology runs 150m+ conversations per year, using natural language to reach a 90%+ resolution rate in production deployments
▫️ Its platform supports more than 36 languages and meets the enterprise-grade security and privacy standards
▫️ For four consecutive years, Gartner has recognized boost.ai in the Magic Quadrant for Conversational AI Platforms, citing its strength in regulated industries and the clarity of its product strategy.

With the planned acquisition of boost.ai – combined with its recent acquisition of Aisera – Automation Anywhere would have the most complete offering in the market to deliver autonomous work across the most critical business motions that all enterprises must transform in the AI era:

“Every enterprise runs on three kinds of work: serving customers, supporting employees, and running the business. Most run in isolation. With Automation Anywhere and boost.ai we intend to be the leading offering to give every enterprise an autonomous operation that listens, decides, and acts across all three. This is the Autonomous Enterprise in action.”
- Mihir Shukla, CEO and Chairman of Automation Anywhere

Explore how Automation Anywhere and boost.ai can transform your enterprise: https://ow.ly/aJCa50ZVjXA

Adoption is easy. Staying in control of what you've adopted is the hard part.Frontier systems don't stay inside their te...
09/30/2026

Adoption is easy. Staying in control of what you've adopted is the hard part.

Frontier systems don't stay inside their test environments, and access to the underlying models can disappear overnight if a government steps in. That's the exact problem the World Economic Forum's Communications & Technology CEO Community is now working through, guided by a steering committee that includes the CEOs of Capgemini, Automation Anywhere, Equinix, Nokia, Snowflake and Telenor.

Their question: can CEOs keep scaling AI without losing control of it?

First, the technology itself. Agentic AI means these systems take actions on their own, which changes what governance has to cover. Their proposed fix: an agentic control plane, a layer that governs, monitors and tracks cost for every agent a company runs, so nobody loses the audit trail as the digital workforce grows.

Second, the intelligence behind it. As companies move from cloud storage to AI inference and agentic ex*****on, the old data-sovereignty question turns into an intelligence-sovereignty one: can you fail over if a provider goes down, and switch vendors without rebuilding your whole stack?

Third, the business value. More AI spend doesn't automatically create more value. The committee wants CEOs measuring cost per automated process and revenue per employee as the real test of ROI.

Which of these three is hardest for your team right now: the technology, the intelligence, or proving the value?

Full piece from the WEF: https://ow.ly/T9H550ZTcl2

09/29/2026

Most conversations about AI skip the token cost.

AI is genuinely useful, but every call has a cost, and deterministic automation returns a clear answer without the associated token costs. The right approach combines both, deploying each where its cost profile makes sense.

Craig Richey of Accenture and Ken Mertzel cover this on Agentic Edge.

09/29/2026

Dan Barnes, a consultant radiologist and deputy medical director at University Hospitals of Leicester, was nervous about automation at first.

Now he says it gave him something back: time to be a doctor for the patient.

What changed his mind was watching the technology in use. It put colleagues in the right place, at the right time, to deliver better patient care. Administrative work has crept up on clinical teams for years, and UHL is projecting an £18 million cost reduction and more than 60,000 hours returned to colleagues over three years, through agentic process automation already live across the trust.

That's the real measure of this project.

Time back on the ward.

Automation Anywhere's Q2 FY27 results show double-digit growth across ARR, revenue, and bookings, while exceeding its ca...
09/28/2026

Automation Anywhere's Q2 FY27 results show double-digit growth across ARR, revenue, and bookings, while exceeding its cash forecast and extending non-GAAP profitability to a third consecutive year, with EBITDA landing at the top end of guidance.

AI bookings made up nearly 70% of new and upsell bookings over the last six quarters. Agentic AI ex*****ons grew 5x year over year, and customers spending $1M or more with us grew more than 25% year over year. Customer NPS hit 72 in H1 FY27, the highest score in company history.

"Enterprises are no longer asking whether AI can deliver outcomes, but who can deliver them at scale," said Mihir Shukla, CEO and Chairman of Automation Anywhere.

Read the full Q2 FY27 release on our newsroom.

09/25/2026

Udit Rawat, Director of Customer Success, has spent 8 years trying to explain his job to his family.

They hear "automation" and picture robots, so the requests keep coming: "Can you manage my calendar? Can you automate my emails? Can you plan our travel? And while you are at it, can one of your bots help us make tea or coffee?"

In reality, he works with some of the largest organizations across the Middle East market, navigating a complex challenge with the team, and some days success means getting 25 people into one room, everyone off mute.

Still no robots. To his family: the tea-making bot is still in the queue.

09/24/2026

Strong governance and risk management form the backbone of every successful automation program. While these topics might not grab headlines, they're absolutely crucial for long-term success.”

In this short video Walter Matthew Stewart explains why you should be thinking about AI & automation program governance and how it can accelerate program growth and innovation in your organization.

Explore more on Agentic AI Governance in our latest blog post, Agentic AI Governance: Controlling Autonomous AI Agents https://ow.ly/lbQE50ZR8kW

09/23/2026

By 2028, Richard Mitchell, UHL's chief executive, has a simple goal.

Walk the wards.

Listen to colleagues. See it on their faces when the job has actually changed.

That's the target University Hospitals of Leicester has set for itself, backed by an automation programme already projecting an £18 million cost reduction and more than 60,000 hours returned to colleagues over three years. His scoreboard is specific: standing on a ward, hearing directly from staff that their work got better. Repeated across an 18,000-person trust, that conversation is the point of the whole programme.

More than 90% of what gets marketed as "agentic AI" is generative AI wearing a different name. Out of thousands of vendo...
09/22/2026

More than 90% of what gets marketed as "agentic AI" is generative AI wearing a different name. Out of thousands of vendors in the space, Gartner puts the number actually running agent-driven orchestration at around 130.

In finance, what actually separates the two approaches is what happens when a non-PO invoice or a reconciliation gap breaks the standard workflow. Most automation escalates that moment to a person who has to reconstruct context across systems that don't talk to each other. McKinsey's numbers show where that approach tops out: two-thirds of AI projects never leave the pilot stage.
A different bet.

Agentic automation stays with the exception, pulling context from every system the transaction actually touches, and resolves what a point solution would hand off. That's well beyond the roughly 10-15% gains point solutions tend to deliver.

So test it against your own exception queue: what happens the first time something breaks it, and whether whatever you're running stays with the problem instead of routing it to someone else.

The full playbook is in the first comment. It's a detailed guide to where to start, how to prioritize, and how to scale.

👉 https://ow.ly/Fcqo50ZQamL

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