PRE ALERTS
UGC provides customers with the option to be notified via text message when an incident is occurring. On average, these alerts are sent within 8 minutes of the incident start time, giving you an extra head start. LIVE LEADS
UGC provides real time leads via email, containing detailed information on environmental emergencies and property damage incidents that are in progress, or have recently occurred. On average, these leads are paged out within 12 to 15 minutes from the incident's start time. DAILY REPORTS
UGC generates a report straight to your inbox each morning, providing a comprehensive breakdown of leads in your territory from the last 24 hours. WEEKLY REPORTS
UGC provides weekly reports upon request with a summary of incidents for managers to review with their teams, assisting with daily field work, and determining market share/potential. DIAL-A-DISPATCHER
UGC maintains a 24-hour hotline that allows you to speak directly with the dispatcher on duty for more on-scene information. CLASSROOM TRAINING
UGC provides* courses in fire restoration management and response in order to help train your team how to best utilize our lead service. These courses are customized for each company and address many important topics surrounding priority response with UGC.
*Course fee applies
FIELD TRAINING
UGC provides* "In the Wild" tactical sales and marketing training designed to help your staff deal with high-stress response incidents. This training is done in your territory on recent or live incidents.
*Course fee applies
