MiaRec MiaRec's provides Automated Quality Management and Conversational AI solutions for Contact Centers. Headquartered in San Jose, California, MiaRec, Inc.

is a global provider of IP Call Recording and Monitoring solutions. MiaRec software solutions portfolio includes award-winning call recording and monitoring products for Contact Centers, VoIP Service Providers, Financial Institutions and other businesses willing to improve workforce performance and optimize customer service processes. Being a highly scalable, MiaRec is the right call recording sol

ution for organizations of any size from small businesses to multi-site contact centers or cloud-based environments. MiaRec solution offers a powerful combination of easy management, reliability and rich functionality. MiaRec is compatible with leading business telecommunications systems, including those from Cisco, Avaya, Broadsoft and many others. The first version of MiaRec Call Recording Software was released in 2007 and to date MiaRec is successfully deployed at more than 1,000 customers worldwide.

Full visibility into your   operations doesn't have to cost an arm and a leg. Answer 6 quick questions to determine how ...
09/13/2024

Full visibility into your operations doesn't have to cost an arm and a leg.

Answer 6 quick questions to determine how much the MiaRec Advanced Package would cost and empower your team with today!

https://hubs.la/Q02Nb2mG0

Are you getting the most out of your   solution?With the rapid pace of technological advancements, it’s easy to fall beh...
09/12/2024

Are you getting the most out of your solution?

With the rapid pace of technological advancements, it’s easy to fall behind. If your current tools aren’t keeping up, you could be missing out on powerful features that can dramatically improve your performance.

We’ve just released a comprehensive guide that breaks down the 7 key technologies in and highlights the must-have features for today’s cutting-edge solutions.

Don’t let your investment go to waste. Download our free whitepaper to ensure your tools are delivering the value you deserve: https://hubs.la/Q02PpxSj0

What if there was a way to harness the power of   to streamline your   process and save up to 75% of your evaluation tim...
09/11/2024

What if there was a way to harness the power of to streamline your process and save up to 75% of your evaluation time?

You can create a Custom GPT to do just that. It's like having a super-efficient assistant who can handle the bulk of your call scoring, freeing you up to focus on the bigger picture. Learn more in the blog linked below!

https://hubs.la/Q02NrDlL0

09/11/2024

Join us TOMORROW @ 7am PST for our live webinar and learn how you can easily and accurately create, customize, and test prompts for Auto QA.

Save your seat! https://hubs.la/Q02Px3XM0

MiaRec Account Executive, Bengie Escusa goes over the problem with generic   analytics and how to take things to the nex...
09/10/2024

MiaRec Account Executive, Bengie Escusa goes over the problem with generic analytics and how to take things to the next level.

Check it out: https://hubs.la/Q02Pm8XZ0

Check out our latest demo video from Customer Success Manager, Jonathan "Kenu" Escobedo to learn how to customize your s...
09/09/2024

Check out our latest demo video from Customer Success Manager, Jonathan "Kenu" Escobedo to learn how to customize your scorecards!

https://hubs.la/Q02NrDy70

Join us at Enterprise Connect AI in the heart of the Silicon Valley and learn how   is transforming   for the customer, ...
09/06/2024

Join us at Enterprise Connect AI in the heart of the Silicon Valley and learn how is transforming for the customer, agents, and alike.

Meet the MiaRec team at BOOTH 6 on 10/1-10/2! https://hubs.la/Q02LWh-J0

📢 Stay informed with the MiaRec Insights Newsletter! 📰Don't miss out on the latest company news, product releases, speci...
09/06/2024

📢 Stay informed with the MiaRec Insights Newsletter! 📰

Don't miss out on the latest company news, product releases, special promos, and industry updates, and much more!

Sign up now at the link below. 👇

Subscribe to MiaRec Insights, MiaRec's Conversation Intelligence newsletter and get product and industry updates directly delivered to your inbox.

We're one week out! Join us on 9/12 @ 7am PST for our live webinar and learn how you can easily and accurately create, c...
09/05/2024

We're one week out! Join us on 9/12 @ 7am PST for our live webinar and learn how you can easily and accurately create, customize, and test prompts for Auto QA.

Save your seat now: https://hubs.la/Q02NbdDY0

What's the price you would put on drastically improving your   efficiency and  ? At MiaRec, we believe full visibility a...
09/04/2024

What's the price you would put on drastically improving your efficiency and ?

At MiaRec, we believe full visibility and powered auto should be affordable. Answer 8 quick questions to calculate how much our Premium Package would cost your team: https://hubs.la/Q02Nbfd_0

09/03/2024

Join our FREE webinar, "Translate Manual Scorecards to Auto Scorecards" and learn how to streamline your process with automation!

📅 Date: September 12th
🕒 Time: 7am PST
📍 Register here: https://hubs.la/Q02McFQP0

You learned in our last blog how to create   agent schedules with a Custom GPT, now learn how to semi-automate their eva...
09/03/2024

You learned in our last blog how to create agent schedules with a Custom GPT, now learn how to semi-automate their evaluations with a Custom GPT as well!

Read on: https://hubs.la/Q02Nr33X0

Address

San Jose, CA
95008

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 4pm
Sunday 9am - 5pm

Telephone

+14085800150

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