Gainsight

05/29/2026

That’s a wrap on Pulse 2026! ⚡

Two days of big announcements, bold ideas, packed sessions, unexpected moments, and thousands of customer leaders coming together to talk about what’s next for AI, retention, community, education, and customer success.

Now it’s time to take all of these conversations, insights, and ideas back home and put them into action.

Until next year, Pulse 👋

05/28/2026

Only at Pulse can you pet a puppy, get a massage, eat free ice cream, and talk about customer success all within the same hour 😭

05/27/2026

Tomorrow we’re going to be stretching the limits of what’s possible at Pulse so it’s only right that we stretch everything else too!

11/07/2025

You know what they say…team work makes the dream work! 🙌🏾

09/30/2025

Not all walks need a destination. Some just need a good podcast. ✨

Happy National Podcast Day!

10/24/2023

We sat down with Associate Director of Engineering Sri Vidya Rallapalli to hear how Gainsight is utilizing AI to enhance their customer success software — and how she helps her team adopt new technologies along the way.

10/18/2023

In our latest Customer Success study with Benchmarkit, we learned that nearly half of SaaS companies focused on Digital Customer Success to drive scale and efficiency. You can read more about these findings in our latest press release. 👇

New Digital Strategies Are Helping Companies Improve Customer Experience, Product Adoption, and Customer Retention

10/04/2023

We’re excited to announce our latest integration with HubSpot! Learn how we’re making it easier for businesses to obtain deep customer insights with this integration in our press release.

New Out-of-the-Box, Bi-directional Sync Improves Data Hygiene and Empowers Go-to-Market Collaboration

09/07/2023

🗞️ HOT OFF THE PRESS 🗞️ Gainsight’s Momentum Continues in 2023 as Customer Success becomes mission-critical in a volatile market. Read more in our latest press release: https://bit.ly/3PtXAcY

08/18/2023

Mehtaphysical Musings with Nick Mehta : Mehtaphysical Musings with Lauren Kennedy

Gainsight CEO Nick Mehta is joined by Head of CS at Glean, Lauren Kennedy. Listen as they discuss how CS has remained constant, how Glean uses AI to supercharge their customers, and how Glean uses Gainsight Essentials.