Gorgias

04/11/2023

Going for GOLD at : We are so excited to have Vitally join us as a gold tier sponsor in Austin this Spring ⚡️

The customer success platform the maximises productivity, visibility, and collaboration, Vitally is the first platform designed specifically for TODAY's Customer Success team. Their platform helps customers operate with unparalleled efficiency, improve their NRR, deliver best-in-class customer experiences, and get more work done 👊

With Vitally, you'll get more than you bargained for (& in all the right places). Azelie Pouliot, Director of Client Sales Services at Salesfloor, said "Vitally is very sexy. The platform is fun to play with, it's very self-service and very quick to onboard. The ease of use sets Vitally apart." Boom. 🔥

Leading customer success teams from all over the globe trust Vitally with their customer success productivity, including those from Deel, Loom, Productboard, Codashop, Gorgias and more.

Hally Darnell

06/06/2022

What does the future of ecommerce look like? We partnered with Overdose. and a number of other partners to create this whitepaper for companies that aim to meet the modern needs of their customers.
✔️Transformation of ecommerce in the last 5 years
✔️16 factors for a modern ecommerce setup
✔️Tips & instructions for the implementation of a modern setup
✔️5 impacts on the coming years in digital
✔️ Expert input from 11 companies
✔️ Over 70 pages of concentrated know-how
We elaborate on all of these topics to provide a comprehensive picture of what possibilities exist in a modern ecommerce setup, what has become a must have and how you can strengthen your customers loyalty.

Get your FREE copy here
https://www.linkedin.com/company/overdose.digital/

06/01/2022

Are you ready for tomorrow? If you want to learn about Customer Experience from the best ecommerce experts, save your seat at our upcoming event. Watch as they discuss customer experience strategy and how it can help your business grow.
Our Speakers:
Romain Lapeyre, CEO, Gorgias http://ow.ly/1GmZ50JnnfE
Chris Meade, Co-Founder, Crossnet http://ow.ly/2ajx50JnnfG
Cody Szymanski, Customer Experience Manager, Shinesty http://ow.ly/zREu50JnnfF
Danny Taing Founder & CEO, Bokksu http://ow.ly/chW250JnnfB

http://ow.ly/PzAq50JnnfC

05/31/2022

We’ve teamed up with some of the best technology solutions in ecommerce, including Velstar | Shopify Plus Partner Agency Recharge Brightpearl Justuno Klevu LoyaltyLion Okendo ShipStation Tapcart and many more to help you scale your subscription business and ramp up your recurring revenue with this guide.
You'll learn 👇
✅Tried and tested ways to gain new subscribers
✅Industry secrets to keeping subscribers for longer and encouraging brand loyalty
✅ Tricks to get your subscribers to spend more
✅Tactics to reduce churn rate
And so much more…
Download your FREE copy 👉 https://velstar.co.uk/how-to-scale-an-ecommerce-subscription-business/?utm_source=gorgias&utm_medium=partnermarketing&utm_campaign=subscriptions-ebook

05/27/2022

We are thrilled to welcome you back for another partner Town Hall event on June 1, and looking forward to telling you about the latest releases and updates at Gorgias.
We'll be covering topics like how we're making an impact in the market, how to make the most of our partnership, and what's coming up from Gorgias in the next few months. We can't wait to see you!

Register here👇

Virtual Event - Join us LIVE !

05/26/2022

Are you looking for a way to take your customer support to the next level? Then you need to check out the latest features in the Gorgias helpdesk. With our automation tools, you’ll be able to provide your customers with the best possible support.

https://www.gorgias.com/blog/may-2022-product-roundup

05/24/2022

Venture capital firm GGV Capital has launched its inaugural SMBTech 50 list in partnership with Crunchbase. The SMBTech 50 list recognizes the growth and potential of startups that serve small and medium-sized businesses (SMBs).

This is the first list of its kind to focus on the important SMB segment of the tech ecosystem, which is near and dear to our hearts at Gorgias. We are excited to take part in shining a spotlight on these companies leading the way in innovation.

05/24/2022

The customer experience is the most important aspect of any ecommerce business. If shoppers have a positive experience, they are more likely to come back. On the other hand, if they have a negative experience, they are less likely to return.

If you want to learn from the best ecommerce experts, save your seat at our upcoming event. Watch as they discuss customer experience strategy and how it can help your business grow.

https://www.gorgias.com/ecommerce-experts-talk?utm_source=social&utm_medium=linkedin&utm_campaign=ecommerce_experts_talk&utm_content=ecommerce_experts_talk

05/18/2022

In the words of Shakira, SMS support empowers your customers to reach you, “Whenever, Wherever.”

Keep up with on-the-go questions by adding SMS to Gorgias for free:

Gorgias SMS is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.